Customer Service Sales

NICOLE OLOBA

**** ** ***** ******

TEL: 405-***-****

CELL 405-***-****

**********@*****.***

OKLAHOMA CITY OK 73162

Objective

Customer based position allowing for parlay of demonstrated organization, customer service,

communication skills

Profile

Motivated, Diplomatic and tactful with professionals and non-professionals at all levels.

Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain

a sense of humor under pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building

skills. I enjoy working with people,helping them solve their life difficulties by listening to their

problems.I am a good listener with people in distress.

Skills Summary

Report Preparation Computer Savvy 8.

1. 4.

2. Written 5. Customer Service

Correspondence 6. Scheduling

3. General Office Skills 7. Marketing &

Sales

Professional Experience

Communication: Reports/Presentations/TECHNOLOGY

1. Author professional correspondence to customers and vendors.

2. Communicate medical concepts to patients using layman’s terms to facilitate

understanding.

3. Rapidly learn and master varied computer programs

4. Customer Service/Marketing/Problem Solving

Employment History

Seagate Technology, OKC,OK March 2008 - October 2008

• Technical support for Seagate technology about drives made by Seagate for computors.

I was assisting customers troubleshooting their hard drives. computer typing, computer

troubleshooting. Answered customer inquiries, primarily over the telephone, e mail or chat

services and maintains systems that provide answers to common questions and problems.

Reports new or recurring problems to design department

• Recommended solutions to customer application questions

• Maintained log of problems so that recurring problems could be reported to product

development.

NICOLE OLOBA

Responsible for providing pre sales and post sales service to customers

•

Handled all warranty, complaints and technical troubleshooting issues

•

Responsible for the support of customers encountering problems using the company's

•

products.

Built customers’interests in the services and products offered by the company

•

• OUmedical center

• Nurse Tech

• Worked as nurse technician.

Giving nursing care to patients as prescribed.

o

Vital Signs recording, blood sugar testing, telemetry,

Education

ROSE STATE COLLEGE – Midwest City, OK ( CURRENT Student )

Licensed to practice Nurse in Oklahoma City, Oklahoma.

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