Manager Store
Resume:
Nick Genua
Profile
An ambitious and hard-working individual who operates efficiently and
professionally with other staff or independently. Well-organized with excellent
supervisory skills and leadership ability. Effective customer service towards
customer and company needs. Capable of problem-solving and decision making.
Experience September 1999 – Present Canadian Tire Corporation
Store Manager/ Department Manager
• Maintaining department appearance
• Delegate and supervise employees
• Administered performance appraisals for employees
• Meeting deadlines
• Remerchandising departments for seasonal purposes
• Incorporate new products
• Maintain price changes
• Setting up and taking down weekly deals/store specials
• Preparing layouts for promotional end-caps
• Implementing visual displays
• Verifying product discrepancies
• Solving customer relations issues
• Handle employee conflicts
• Implemented store opening and closing procedures
• Monitoring store security issues/alarm calls
• Maintaining a positive environment for both co-workers and customers
• Knowledgeable in POS system
January 1994 – August 1999 Dominion Coal Building Supplies
Store Manager
• Managed inventory replenishment process and updated inventory
• Organized time of delivery schedules
• Reconciled and verified supplier purchase orders
• Merchandised promotional end-caps
• Preparation of monthly employee schedules and inputted payroll bi-
weekly
• Responsible for daily sales reports, month end reports as well as
monthly and yearly sales forecasts
• Directed the merchandising within the sore, including promotional
offerings, as well as the physical setup of the warehouse and yard
• Forecasted promotional and seasonal purchasing requirements
• Promotional and seasonal buys
• Responsible for all store monetary/cash processes including bank
procedure
• Oversaw vehicle safety awareness with employees and ensured vehicle
maintenance
• Remerchandising of retail store layout resulted in expansion of
inventory assortment, more efficient access to product and enhanced
shopping experience for customers
• Reconstruction of steel racking in warehouse resulted in reduction in
loss due to damage
• Participated in inventory input to new corporate computer system
September 1979 – January 1994 Beaver Lumber Company Limited
Acting Store Manager January 1993-January 1994
Assistant Store Manager October 1986-January 1993
Department Manager October 1983-October 1986
Sales Associate (various depts.) September 1979-October 1983
• Ordered promotions and seasonal products
• Phased out discontinued products
• Transferred overstock to other stores
• Updated out-of-stock items
• Reviewed minimum/maximum shelf quantity
• Created and promoted in-store specials
• Planed end-caps and promotional pads
• Supervised staff in department
• Delegated tasks and followed up for completion
• Ensured that customer needs were met and that company standards were
maintained at high level
• Arranged orientation and staff seminars
• Organized weekly, monthly meetings with staff and management team
• Oversaw all service and procedures that occur in store
• Effectively administered performance appraisal system
• Executed all human resources and store operations policies and
procedures promptly and accurately
• Implemented store opening and closing procedures
• Supervised loss control procedures for damaged goods and theft
• Administered in-store W.H.M.I.S program
• Conducted fork-lift training
Education September 1978-May 1979 Seneca College
Accounting
September 1975-June 1978 C.W. Jeffrey’s Secondary School
Received OSSGD
Achievements
• Building on excellence
• Customer appreciation
• Forklift license
• W.H.M.I.S Program
• Merchandise brand new store
• Standard 1st Aid and CPR Certification
References Available upon request.
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