PAMELA A. MARSHALL
***** ******* ****, *************, ** 13027
*********@*****.***
COMPUTER SKILLS
MS Exchange server, Active Directory, Remedy, Oracle APEX, SQL, Visual Basic, Crystal Reports 11, MS Office XP/
2007/ 2003/ 98/ 95/ Millennium, Bluebeam PDF Revu, Windows NT Server, Harvard Graphics, Coral Draw, Word
Perfect, Axys, MS Project, COBOL, RPG, Windows Vista, TMS, Adsars, Gelco, Silanis ApproveIt, Lotus, Adobe Acrobat
Reader and Professional, Bluebeam, IE, MS Outlook, PDF995, Snagit, Arachnophilia, MS Access, MS Technet, IIW,
Netmeeting, WinZip, FireFox, Netscape, MS SharePoint and SharePoint Developer.
EXPERIENCE
BECHTEL(Knolls Atomic Power Laboratory)
Project Manager - (2/2012 – 10/2013)
• Establish project scope, schedules, work breakdown structure, planning assumptions, and evaluate requests and
schedule changes. Develop resource assumptions and work with line management to ensure actual resources are
allocated to meet project deliverables.
• Successfully manager overall project plan for inspections, maintenance, and test of all cranes and cranes
structures.
• Developed project status reporting tools and A3 sheets. Provide effective communication tools for reporting
project status to both internal and external customers.
• Integrate the work of project team members to ensure priorities are established to meet project deliverables.
• Take prompt and effective action to address performance issues affecting the project.
• Maintain constant communication with team members regarding status, delivery dates and potential risks.
• Serve as the liaison between different project groups and project stakeholders.
• Expanded scope of responsibility by attending training for preparing formal work packages to support KWH
Crafts work execution.
• Developed formal work plans for Knolls Weight Handling Operations.
• Act as a facilitator for progress status meeting.
• Active in executing Lean Process events, currently working on Black Belt Certification as well as PMP
Certification.
BECHTEL(Knolls Atomic Power Laboratory)
Project Analyst - (11/09 – 2/2012)
• Lead an Engineering team for a federal regulatory and compliant process improvement project. Interviewed
various users and core stakeholders to determine the leanest and most effective new process. Implemented
training, training documentation and rolled-out a new IT database.
• Provide project support and coordination for various projects within the Naval Nuclear Propulsion Program.
Project support includes being a member of project teams and providing guidance in order to prepare and update
project documentation, MS Project schedules, earned value metrics, project reports and planning estimates.
Active role in developing project management standards, providing training, developing tools, templates and
guidance documents.
• Maintain constant communication with team members regarding status, delivery dates and potential risks.
• Serve as the liaison between different project groups and project stakeholders.
• Quality Assurance reviews, 6-Blockers, assistance with Project Management Plans prior to
submittals.
• Provide weekly labor distribution reports per project need as well as monthly M&S financial
reports upon request.
• Developed and maintained current Planning Collaboration SharePoint Site.
PAMELA A. MARSHALL
12311 Filkins Road, Baldwinsville, NY 13027
*********@*****.***
BECHTEL(Knolls Atomic Power Laboratory)
Information Technology Analyst - User Services(02/08 – 11/09)
• Provide company wide desktop and technical support.
• Lead a small team on implementing an Oracle Apex Remedy application. Provided training to IT Management as
well as NRIT Service Professionals.
• Implemented training, training documentation, user guides and administrative guides based upon
Federal policies and standards.
• Oracle Apex administrator for Remedy Reports for external site access.
• Participated in the Bluebeam PDF Revu software testing, training and deployment.
• Database account creations.
• Remedy knowledgebase administrator.
• Video Conferences technical support and administration.
• Blackberry support and administration.
• Mentor and train new employees.
• Provide classified and unclassified network and software support.
COMPUTER TASK GROUP, Inc. @ BECHTEL(Knolls Atomic Power Laboratory)
Information Technology Analyst – User Services(08/07 – 02/08)
• Technical support for various departments and sites. Knowledgebase development.
CRYOMECH
Engineering Assistant and Developer - (02/07-08/07)
• Responsible for project management design and implementing of new procedures that were cost effective,
efficient and had overall employee satisfaction in a production facility.
• Assisted Lead Engineers while maintaining production document flow.
WIDEWATERS
Project Analyst - (9/04-01/07)
• Responsible for the coordination of work directly related to Tenant Development activities at the home office and
field offices.
• Serving as point person of the Tenant Development Team. Managing communications with various vendors and
departments.
• Prepared bid proposals, estimates, quotes, invoices and coordinated contracts and work orders.
PAMELA A. MARSHALL
12311 Filkins Road, Baldwinsville, NY 13027
*********@*****.***
Capital Strategy Group
Systems Administrator - (05/98-09/01)
• Duties include writing macros in Excel VB Editor, designed scripts based upon Representative needs to client
financial reporting package.
• Maintenance of Windows NT Servers. Responsible for web tracking and maintaining database internet usage.
• Prepared and produced technical/training manuals. Acted as backup to help desk duties. Prepared quarterly
reports for a variety of Financial Representatives.
EDUCATION
• SUNY Utica/Rome - Bachelor of Science, Computer Information Systems
• Herkimer County Community College – Associates Applied Science
CERTIFICATIONS
• Six Sigma Green Belt
• Black Belt in Progress
• HDI
• PMP Certification Progress
• Security Clearance