Customer Service Sales

Zara Bogaski

Experienced Bilingual Sales Representative & Account Manager

****.*******@****.***

Summary

Creative Bilingual Sales Professional and Account Manager with expertise in developing new business, project

management and building long lasting relationships with customers of different backgrounds and industries. A

bi-lingual liaison with an extensive background in communications between the industry experts and the

consumer.

PROFESSIONAL STRENGTHS:

• Relationship Building Skills

• Consultative Sales Expertise

• New Account Growth & Development

• Excellent Communication Skills

• Project Management

• Developer of Creative Solutions

• Strategic Thinker

• Key Account Management

• Superior Customer Service

• Independent Thinker

• Team Player

• Bilingual

• Computer & Technologically Savvy

• Training Expertise

• Procurement Expertise

EXPERIENCE IN:

Project Management, Export sales, procedures & documentation, marketing, internet sales, domestic inside

sales. Research, brokerage and purchasing inquiries for special high volume quantities. Coordination of inbound

freight inquiries, fabrication with corresponding personnel, deliveries, outbound export freight, and

documentation.

Attended industry trade shows and business association networking meetings. Developed prospects to

strengthen our business relationships that specialize in customer's needs.

Latin-American marketing, customer service, set-up of export procedures & documentation formats in new

export department. Translated 40 page technical brochure to Spanish. Placed foreign yellow page adds.

Attended international trade conferences.

Helped in the coordination of a restoration project of a condominium community after Hurricane Wilma.

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Researched vendors & reviewed bids.

Specialties: Proficient in both Spanish & English both spoken & written. Bi-cultural understanding both

American & Latin American cultures.

Computer proficient: Windows, Office, Word, Excel, Adobe Photoshop.

Creative, resourceful, coordinator, enthusiastic, team player, a fast learner, perceptive, performance and success

oriented.

Experience

Territory Sales Representative at Ordyx POS

November 2012 - January 2013 (3 months)

Innovative cloud based software as a service technology (SaaS) for Point of Sales (POS) and management

for restaurants & bars. Simple, secure, online, affordable, mobile, multiplatform, with back office tasks

performed online from anywhere with internet access.

• New Business Development

1 recommendation available upon request

Export Sales Manager at McKinsey Steel & Supply of Florida, Inc

October 1998 - April 2012 (13 years 7 months)

Responsibilities include export sales, marketing, internet sales, and domestic inside sales. Among my

activities are purchasing inquiries for special volume quantities, inbound freight inquiries, coordinating

fabrication with corresponding personnel, deliveries, coordinating outbound export freight, and

documentation. Attend industry trade hows and business association networking meeting such as The South

Florida Construction Association. Develop prospects to strengthen our business relationship that specialize in

customer's needs.

4 recommendations available upon request

Secretary, Board of Directors at NON-PROFIT Oakland Shores Condominium

2004 - 2006 (2 years)

Member of the Board of Directors for a condominium community. Helped with capital improvement projects

of the condominium, researching vendors & coordinating the bid process. Helped with the restoration project

of 9 buildings & a clubhouse, new irrigation & initiated the new automatic gate installation project after

Wilma hurricane.

1 recommendation available upon request

Sales Representative at MB's Computer Warehouse, Inc

1998 - January 1998 (less than a year)

Sales Representative for computer hardware, peripherals and custom built systems. Responsible for mining

clientele, marketing, sales and placed in charge of Government sales due to both my strong organizational

and customer service skills. Developed and updated their weekly price list and placed it on their system

software for easy access.

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International Customer Service Specialist at McNichols Company

January 1994 - January 1998 (4 years 1 month)

Steel service center that was ranked 55 in the industry 1998 with 65 million in sales and 16 branches

throughout the United States. Duties included Latin-American marketing, customer service, sales, data entry,

research, and setting up export procedures & documentation formats on the computer. In addition, I translated

brochures and a 40 page technical catalog in Spanish, assigned NAFTA tariff codes to each one of the more

than 2,000 products listed, placed foreign Yellow Pages advertisements, attended International trade

conferences. Due to the small size of the International Department, I had the opportunity to assist in a wide

variety of functions which resulted in International sales ncreasing 40%.

Languages

Spanish

Education

FAU - College of Architecture, Urban & Public Affairs

Blue Print Reading, Blue Print Reading, 2007 - 2007

Universidad Autonoma Metropolitana, Mexico City

Graphic Design, Photography, 1982 - 1989

Universidad Nacional Autonoma de Mexico

Piano Concert Player, 1982 - 1989

Escuela Nacional de Maestros Mexico

Bachelor of Education, Grade School Teacher, 1982 - 1986

Courses

Independent Coursework

South Florida Business Journal, BizEdge: 2013 Sales

Crash Course

South Florida Business Journal, BizEdge: Crash Course

on Social Media

South Florida Business Journal, BizEdge: Networking

to Grow Your Business

creativeLIVE Make Your Website Work for You

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Skills & Expertise

Windows

Fast Learner

Microsoft Excel

Microsoft Word

Teamwork

Spanish

Photoshop

English

Negotiation

Sales Management

Customer Service

New Business Development

Blue Print Reading

Photography

Project Management

Training

Web Meetings

Citrix GoTo Meeting

Account Management

Inside Sales

Salesforce

Marketing

Sourcing

Time Management

Sales

Purchasing

Procurement

Team Building

Key Account Management

Interests

Photography, travel, nature, higing, gardening, outdoor activities, architectural design, graphic design, furniture

design, computer & electronics, music, swiming, snorkeling, paddle boarding & kayaking.

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Zara Bogaski

Experienced Bilingual Sales Representative & Account Manager

****.*******@****.***

6 people have recommended Zara

"Besides being a joy to work with, Zara is a take-charge person. She has successfully closed sales deals and

during her tenure, we saw an increase in sales and demos. The new revenue was a direct result of the plans

implemented by Zara and her bilinguals abilities. I highly recommend Zara for employment. She is a team

player and would make a great asset to any organization."

Mari Selmeci, Office Manager, Ordyx POS, worked directly with Zara at Ordyx

"Zara never failed to go the extra mile, processing my orders with creative sourcing alternatives and the best

possible turnarounds. A valuable liaison in a hectic industry."

Dean Davids, was Zara's client

"I worked with Zara for about 2 years. She has an extremely pleasant demeanor, excellent problem solving

and communication skills. She went above and beyond her scope of responsibility and has been instrumental

in helping me grow my business. Her professional skills and knowledge stirred me in the right direction and

allowed me to concentrate on other important aspects of my work. With her in charge, I never had to worry

about my supply chain."

Rainer Lagemann, Artist, RainerLagemann, was with another company when working with Zara at

McKinsey Steel & Supply of Florida, Inc

"From my first conversation with Zara I found her very knowledgeable and helpful. Very prompt with quotes

and follow on service was impeccable. I would recommend Zara to any company in the future. Stage

Manager Lady Ga Ga"

Paul Lovell Butt, was Zara's client

"At McKinsey Steel who was a supplier of ours, Sarah was in charge of handling our purchase orders when I

was Manager Marine Projects at Man Engines & Components Inc in Pompano Beach from 2000 to 2006, and

from 2007 to 2008 when I was GM of Mappex. She always completed her responsibilities in a very

expedicious, courteous and professional manner, taking care of all details. I cannot recall a time where she

failed to do a good job. I can recommend her to any serious employer. Wolf Schonborn, Senior Marine

Engineer / Consultant London Offshore Consultants Inc."

Wolf Schonborn, Student, School name:, was with another company when working with Zara at

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McKinsey Steel & Supply of Florida, Inc

"Zara is a detail oriented Board Member who is willing to assume responsibilities and exercise due diligence.

She managed the fine line between being sympathetic to owners' concerns and looking out for the business

aspect of the association admirably."

Gudrun Serr-Marinkovic, LCAM, CMCA, Condominium Association - 216 units, was a consultant or

contractor to Zara at NON-PROFIT Oakland Shores Condominium

Contact Zara on LinkedIn

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