Manager Customer Service
Resume:
John Faris
[pic]
*-***** *********** **** ~ Maple Ridge BC V4R 0A2
******@*****.***
OBJECTIVE:
Ambitious, reliable, hard working business professional is looking for a
long-term Purchasing opportunity with the ability to grow with a dynamic
industry leader. Extensive experience in finance, purchasing, accounting
and cost controls with strong leadership skills focused on obtaining
desirable bottom-line results can be utilized in maintaining and building
on the companies growth and reputation. Superior inter-personal skills,
reliability, strong work ethic, and ability to excel in both autonomous and
team environments are just some examples of preexisting attributes.
HIGHLIGHT OF ACCOMPLISHMENTS
. 28 years of hospitality industry experience, the majority in senior
management positions in large and small, unionized and non-unionized
environments dedicated to delivering first class customer service.
. Proficient use of MRP system ensuring timely & cost efficient
materials replenishment.
. Successful completion of a number of BC CGA courses combined with post
secondary education.
. Hands-on experience working with QuickBooks accounting software.
. Able to effectively navigate most PC applications.
. Experience with MRP systems, logistics, customs and NAFTA
documentation.
. Self starter proactive in identifying and implementing cost savings
strategies.
. Successful in developing lasting positive relationships with vendors
while still maintaining results orientated bottom lines.
EMPLOYMENT HISTORY
Accounting Assistant March 2011 - Present
Reporting to the CFO of various companies, including Cadan Resources Corp.,
Simba Gold Corp., International Gold Corp., Jambo Gold Corp., Bluebird
Consulting, Red Wing Managements Services Inc.
. Providing accounting services to the above companies on an ongoing
basis, including but not limited to processing of accounts payables
and receivables, bank reconciliations, budgets, inter-company
transactions, and other accounting activities as required, working out
of a central downtown office.
GFR Pharma Ltd August 2008 - February 2011
Purchasing and Logistics Manager
Reporting to the General Manager / Vice President Sales & Marketing
. Supervised Purchasing Department staff of four employees as well as
Warehouse staff of eight employees.
. Directed procurement procedures for obtaining raw materials for
manufacturing, equipment purchases, office supplies, printing
materials, packaging materials etc.
. Directed proper completion of all logistical requirements including
securing transport of goods (LTL and FTL), proper completion of
customs paperwork including NAFTA's, commercial invoices, import
declarations, and any other customs and FDA requirements domestically
and internationally.
. Supervised Warehouse staff and ensured goods shipped and received were
done so following accepted standard operating procedures and those
goods were provided to and accounted for correctly when required for
production. Responsible for implementing and maintaining effective
inventory controls.
SYSCO Food Services March 2007 - July 2008
Merchandiser / Grocery Purchaser
Reporting to the Vice President - Merchandising
. Replenished Dry Goods and Beverages for one of the largest
hospitality food service suppliers in North America through MRP
system.
. Responsible for annual purchases in excess of 35 million dollars.
. Worked closely with vendors and established positive working
relationships to ensure consistent flow of products.
Meadow Gardens Golf Course 2003 - 2006
Clubhouse Manager
Reporting to the General Manager
. Recruited, trained and coached staff in a unionized environment
numbering in excess of 40 employees.
. Developed cost and labor controls to maintain bottom-line integrity
and profitability.
. Successfully negotiated five-year unionized contract.
. Provided excellence in customer service through training and mentoring
of staff members.
EDUCATION
Student Status - Certified General Accountants of BC 2006 -
2010
Simon Fraser University 1980 - 1986
Business Administration and Criminology
1980 SFU Entrance Scholarship
Maple Ridge Secondary School 1978 - 1980
Academic Program - Graduated First Class Honors
REFERENCES
Larry Valcamp Sales & Marketing CuraFlo of BC Ltd. 778-552-
1516
Dale Constantinoff President - General Paint Canada 604-253-
3131 Ext 210
604-***-**** (cell)
Damon Jones General Manager Retail Canada - Glentel Inc 604-***-****
Frank Asin General Manager ~ Meadow Gardens Golf Club 604-***-****
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