Engineer Active Directory
Resume:
craigapero@gmail.
com
Craig Pero
Objective A mutual benefit in which my skills achieve my
employer's goals while I continue to enjoy the work
I have done for years.
Professional Strengths:
Summary Deploying/maintain monitoring solutions (scom,
orion),
Root cause analysis of operational issues
Coding custom solutions for monitoring, automating,
and reducing the need for human interaction with
known remediation.
Custom SQL querying and SSRS reporting.
Skilled at explaining complex technologies in
understandable terms. Effective documentation,
communication, and training skills.
Experience:
15 years in global environment (6,000+ servers,
100,000+ employees)
SCOM, SQL DB, SQL SSRS, Active Directory, Exchange
Custom coded fault tolerant integrations between
monitoring solution and help desk solution.
Hyper-V experience
Work experience [ 2002 - 2013 ] Deloitte & Touche Global
Hermitage, TN
Senior Technical Engineer
SCOM 2007/2012 design, implementation and support.
Designed custom monitoring code including
monitors/rules/classes for global infrastructure
including multiple forests.
Coded custom connector between SCOM and Unicenter
help desk software as a fault tolerant solution
including data caching to maximize speed. Coded the
administrative tool which administered the services
on each of the boxes locally and/or remotely.
Coded custom command line tool for creating help
desk tickets via automation.
Designed/coded SSRS reports from custom data in
SCOM for health summary reports for servers
Designed/coded SSRS reporting for help desk
ticketing analysis as well as ticket aging
reminder.
Sought after for advice and support for short term
and long term solutions to monitoring and other
needs.
Team Lead conducting meetings and reviewing resumes
and conducting technical interviews. Regular
meetings and report summaries for upper management.
Assisted and managed team's migration from windows
2003 to 2008 R2.
Troubleshooting and supporting Active directory and
exchange
Migrated global monitoring solution deployments
from NetIQ to MOM 2005 to SCOM 2007 and SCOM 2012.
Redundancies over multiple Global Data Centers.
Custom design of monitors/rules/classes for SCOM
2007. Created a custom class which inherited from
the server class but allowed us to replicate CMDB
data to SCOM for grouping and override targeting.
Wrote blog (systemcentercentral.com) how to write
queries against the data warehouse in SCOM 2007
which improved reporting (took report generation
from 30 minutes to 3 minutes). link is in patents
and publications section.
Installed and configured SQL for SCOM, write SQL
queries for reporting and data analysis.
Installed and configured SSRS for reporting for
SCOM and stand alone.
Supported HP node manager for network which we
replaced with Orion
Supported WINS and DNS
Wrote numerous HTML reports generated via scripting
as well as ASPX page.
Supported cc:Mail and wrote a simple anitvirus
solution to protect the list management server
Assisted with migration from cc:Mail to exchange
[ 1998 - 2002 ] Deloitte & Touche US firm
Hermitage, TN
Sr. Systems Engineer
Support cc:Mail infrastructure/client for US (24x7)
exchange 5.5 and Exchange 2k support with
increasing international support for Exchange
servers on a Global WAN (24x7)
Troubleshoot mail flow problems for all mail and
supporting systems and connectors (24x7).
Initial implementation of NetIQ to monitor exchange
and develop custom monitoring scripts including
DNS/WINS, MAPI Client Login testing, DC LDAP
testing, customizing existing scripts, Ping
Scripts, and HTML generating scripts. My assistance
for exchange specific needs is ongoing.
Support responsibilities include DNS/WINS, e2k,
cc:Mail, ListMinder, w2k DC's, Active Directory,
Exchange 5.5, NetIQ custom Scripts, SharePoint
Team Services, lab testing.
Design custom programs and scripts in Visual Basic
to meet adhoc needs, ongoing needs, and stop gaps.
This programming skill is used frequently for NetIQ
monitoring scripts. Some ASP coding.
[ 1996-1998 ] Interval International Miami, FL
Sr Email Specialist
Redesigned cc:Mail global infrastructure to hub
spoke from peer-to-peer to resolve daily outages.
Simplified the routing and improved performance.
Migrated headquarters from cc:Mail client version 6
to version 8 without service interruption and
coordinated training with migration with onsite
trainer
Implemented Lotus Organizer in the company
Developed batch files for scheduling PO reclaims
and maintenance as well as post office repairs.
Used visual basic programming skills to simplify
and accelerate tasks.
Windows NT 4.0 installation and configuration for
cc:Mail routers as well as Novell 4.11 installation
and configuration for cc:Mail post office support.
Support was 24x7x365
[ 1992-1995 ] Florida Power & Light Miami, FL
Help Desk Specialist
Phone call support for company applications
Applications included cc:Mail, main frame printer
resets, Microsoft Office applications, OS/2,
Password resets, documenting solutions.
Novell 4.11 CNE training and certification
Education [ 6/1999 ] Miami Dade Community College Miami, FL
Associates in Science
Computer Information System Analysis
Professional Certified CNE 4
memberships Certified MCSE NT 4
References References available upon request
Patents and Several scripts I have written for NetIQ AppManager
publications are posted on their web site.
Blogged a solution for Data Warehouse reporting
that reduced report production from over 30 minutes
to under 3 minutes.
http://www.systemcentercentral.com/improve-performa
nce-against-the-performance-hourly-table-in-scoms-d
ata-warehouse/
Contact this candidate