Customer Service Electrical

Damon L. Overton

**** ****** ****** **** ***. A Ellicott City Md. 21043

************@*****.*** Cell(804) 514-75

PROFILE

RESUME:Seeking a position in the IT field that would enhance my

abilities in the field. I am a strong willed person who is willing to

start at the bottom and work my way up. My strong suite lies in being

able to learn fast and adjust to the environment. In my intensive

training at UMBC the course had a broad and diverse atmosphere that it

gave me the confidence and ability to perform what is asked of me.

With this in mind I fill that my skill will not disappoint me or the

company that gives me the opportunity.

SUMMARY OF RELATED EXPERIENCE

Security Technician: Customer service-oriented, committed to resolving

problems for customers quickly and accurately to reduce downtime and

increase productivity. Results-driven service highly personable, with

extraordinary attention to detail and talent for gaining trust.

Seasoned Electrician patient and resourcefully versed in the

installation and maintenance of a wide range of devices, programming

software and security operating systems. Knowledgable and good at

educating the customer of device usage.

HIGHLIGHTS

Customer service-focused

Security system diagnostics and repair

System checks and troubleshooting

Device hardware support and troubleshooting

Organized

Highly motivated

Resourceful

RELATED EXPERIENCE

Technician: Carter Brothers Inc., Hanover, MD.

May 2013 - Present

-Installed residental security systems for customers to there

specafications, installed, educated, and programmed devices such as

indoor and outdoor cameras, surface and nonsurface window/door contact

sensors, motion sensors, CO sensors, smoke sensors, keypad, glass break

sesors,key fobs, etc...

PROFILE

Electrician: Strong analytical ability to solve complex electrical

problems. Excellent written and oral communication skills with a strong

ability to build relationships with other industrial trades. Unwavering

persistence and keen ability to learn in a fast paced environment.

INDUSTRIAL HIGHLIGHTS

Blueprint Reading

Device Wiring

Troubleshoot replace device

Circuit Board Wiring

Motor Wiring

Page #2

Wire Disconnect

NEC Knowledge

Rigid Conduit Bending

COMMERCIAL HIGHLIGHTS

Bend Conduit

Fish Walls

Service Upgrades

Blueprint Reading

Indoor/Motion Lighting

Troubleshooting

Device Wiring

New Construction

Wired Toilet Sensors

Electrical Repairs

Run Conduit for Fire Alarm

NEC Knowledge

RESIDENTIAL HIGHLIGHTS

Baseboard Heaters

GFCI Protected Circuit

Service & Panel Replacement

Blueprint Reading

Indoor/Outdoor Lighting

Switch & Receptacle Installation

Ceiling Fan Installation

Knob & Tube Replacement

Troubleshooting

Dryer/Range Circuits

New Construction

NEC Knowledge

RELATED EXPERIENCE

Electrician, Royal Electric Inc., Sykesville, MD

June 2011 – January 2012

-Performed various residential service calls which utilized my ability

such as trouble shooting, wiring devices, replacing devices, fixtures

installation, wire runs, panel wiring and installation, service up

grades, and total house rewiring.

Electrician, GSI, Richmond, VA

January 2010 – November 2010

-Read blueprints to perform wire runs, wire devices, bend conduit,

fixture installation, and panel wiring as well as wired toilet sensors

and troubleshooting.

Electrician, B&B Electric, Glenn Allen, VA

August 2008 – December 2009

-Responsible for reading blueprints, wire runs, wire devices, bend

conduit, ran conduit for fire alarm, fixture installation, panel

wiring, fish walls and troubleshooting.

Electrician, Tradesmen International, Lenexa, KS & Richmond,VA

October 2005 – August 2008

-Performed various commercial and industrial electrical services which

included bending conduit, wire runs, wiring disconnects, wired

devices, wired motors, fixture installations and troubleshooting

Electrician, South Pointe Electric, Pittsburgh, PA

April 2004 – October 2005

-Traveled to different states installing 120/240 circuits for freezers

and coolers; wired fixtures and devices for security

Electrician, Cynatek, Coraopolis, PA

January 2004 – April 2004

-Wired circuit board panels based on schematics as well as drilled

tapped and punched boards; wired devices,motors and marked wires

according to blueprints

Electrician, R&K Electric, Pittsburgh, PA

June 2003 – October 2003

-Responsibilities included wire pulling, wiring devices, wiring

fixtures as well as panels for residential use.

-Performed commercial wiring as well as blueprint readings and

troubleshooting.

Electrician, Canova Electrical Inc, McKeesport, PA

September 2001 – January 2003

-Responsible for a variety of residential and commercial services

including: wire pulling, wire fixtures, devices, junction boxes,

panels, appliances as well as troubleshooting and blueprint readings

Education

CompTIA A+/Network+ Certification, March 2012 – June 2012

UMBC Training Center Columbia, Maryland

Seeking Bachelor of Science, Electrical Engineering, August 2003 – May

2004

University of Pittsburgh, Pittsburgh PA

Electrical Occupations Degree June 1999

Connelly Technical Institute, Pittsburgh PA

References Available Upon Request

INTERESTS

In my spare time, I love to engage in activities (e.g. music, sports)

that help to enrich myself as a person. I am passionate about learning

and especially enjoy learning about different cultures. I love to

travel and to share knowledge and experience with other people.

Contact this candidate