Mark A. Bleeks
Grove City, OH 43123
Phone: 614-***-****
Email: ********@***.***
Experience
LRH Premium Verizon Wireless Distributor
Vice President 2012-Present
• Built a true Profit and Loss strategy to increase revenue by 11,000 in first month
• Built budgets for stores to maximize profit, and right-size overhead cost
• Increased revenue by improving volume by 33%
• Improved buying decisions specific to the evolution of the business
• Built relationships with vendors to add product mix, and lower cost of goods
• Found additional revenue streams by adding products to the total solution portfolio
• Built an organizational chart, an onboarding process, and a training program
• Added additional leadership title per location to increase development
• Enhanced commission structure to increase profit and value contribution from each
associate and manager.
• Added and trained a B2B representative to penetrate the local market, which in turn
lifted productivity by 50 units per month
Tower Wireless, Ohio/Kentucky/Pennsylvania/West Virginia
Regional Manager 2007-2012
• Lifted new activations by 400% by aligning it specific with commission multiplier
• Presented and closed business proposals/solutions to company executives such as;
Prodigy Construction, Able Roofing, Coughlin Automotive, and other small to medium
business’
• Executed lease agreements, land, retail spacing, negotiations, prospecting, and
innovative store design
• Increased gross profit 101,000 to 794,000 in twenty-six months
• Doubled accessory take rate in six months and tripled accessory revenue per box
• Increased average profit per box from $126 to $220 average
• Sold an average of 5900 contractual boxes per month which include new and upgrades
• Held accountable for controlling overall store sales, KPI’s, driving results and operations
of over thirty points of distribution throughout the Midwest
• Responsible for hiring, training, coaching, and overall development of inventory
personnel, district managers, operational specialists, all sales managers, and sales
associates
• Increased gross activations from an average of 18 to 84 gross ads per door
• Lifted data sales per contract by over 200% per service agreement
• Helped company expand from five stores to forty-seven in three years
• Created and designed a follow up system which increases sales, promotes customer
satisfaction, and decreases missed opportunities
• Created company handbook, operational materials, coaching documents, interview
scripts, store build out procedures, inventory control, recruiting, training, and scheduling
• Facilitated meetings/trainings with a maximum of 130 people in attendance
• Led the team which was promoted into “Premium Status” with Verizon Wireless which is
achievable by exceeding VZW standards
• Managed five district managers which rolled up to my 30+ locations
• Recruited the entire sales executive team, including the Vice President
• 2009 & 2011 Premium agent of the year
• 2011 Fastest growing premium agent
• 2008-2011 Highest smart phone take rate and highest data revenue percentage
• Member of INC 500 (fastest growing company in the United States)
• Member of Columbus Fast 50 (#4 fastest growing company in the Columbus, Ohio area)
Verizon Wireless, Columbus, OH
Retail Sales Supervisor 2005-2007
• Prospected hundreds of existing and non-existing Verizon Wireless customers in efforts to
gain new business and renew existing business
• Increased year over year growth by 24%
• Responsible for the coaching and development of sales representatives and customer
service representatives
• Ran sales meetings as well as being a facilitator of training classes on specific
performance indicators
• Met goals and exceeded quotas in new activations, upgrades, data, and accessories
Verizon Wireless, Columbus, OH
Retail Sales Representative 2005
• Member of the “Winners Circle” for doubling sales goals, 2006 and 2007
• Consistently met or exceeded product compliance by tracking daily audit reports thereby
preventing thousands of dollars in lost revenue
• Prospected new customers and developed relationships with existing clients
• Performed inventory audits on $30,000 of merchandise daily
• Fit customers into products and services to fit their individual needs by qualifying
customers
EDUCATION
University Of Toledo 1998-2001
Augusta State University 2001-2004