Customer Service Quezon City

Divina C. Romero

>*** c Narra St. Project * Quezon City

>092*-***-****

>Objective:

>To be a vital part of an organization that encourages learning and has a proactive working environment so that I grow with the organization and gain valuable experience.

>

> Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal-communication skills.

> Understanding of customer service principles and practices.

> Understand new concepts easily – Quick Learner

> Ability to handle stress

> Computer Literate.

> Ability to multitask.

> Tactful manner and have a good memory.

> Problem solving and resolution.

>

>Personal Information

>Age: 22

>Civil Status: Single

>Birthday: April 22, 1991

>Birthplace: Santarosa Laguna

>

>Educational Attainment

>Tertiary

>Pamantasan Ng Cabuyao

>Katapatan Homes Pulo Cabuyao Laguna

>Computer Programming (Undergraduate)

>

>Secondary

>Santarosa Science & Technology Highschool

>JP Rizal st. near market area Santarosa Laguna

>

>Primary

>Maranatha Living Hope Academy

>Malusak Santarosa Laguna

>

>WORK EXPERINCE

>

>NCO (EGS company) RMH Teleservices Asia Pacific, Inc.

>6thFloor, Phil plans Corporate Center, 10th Ave. Cor. Kalayaan Ave.

>Bonifacio Global City, Taguig City, Philippines

>Call center agent – CSR/Collections

>(Financial Care Specialist) T-Mobile

>March 29 2012 – present

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