Sales High School

Quiana Dandridge

**** *. ******* *** *** * Chicago, IL 60612

ph: 312-***-**** email:ab8zqy@r.postjobfree.com

Experience

**/**** *** ******** ************ (CSI Companies Employment Agency)

Pick, pack, and ship customers prescriptions.

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2005-Present The Home Depot Chicago, IL

9/2012 - Tool Rental Sales Agent

Provide fast friendly service by actively seeking out customers to assess their

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needs and provide assistance.

Provide information on product features and knowing related items to sell an entire

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project

Maintain the in-stock condition of assigned areas, and ensure that it is clean neat

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and shop-able, and safe.

Greet,qualify,recommend, and close every customer.

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Responsible for day-to-day operation and maintenance of equipment assist with

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general rental questions and demonstrate proper use of equipment.

Manage tool and Penske truck inventory, submitting repair tickets for any damage

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equipment and ordering parts for repair.

Build quotes, contracts, and set up reservations, log mileage and fuel for Penske

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and Home Depot truck rental.

Review and explain contract

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Operate cash register and computer, answer and screen calls.

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2/2011- 8/2012 Paint Merchandiser

Deliver easy service filling paint orders

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Maintain store presentation by following merchandise flow and presentation

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standard processes.

Determine and demonstrate understanding of customers needs. Sell product and

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services which provide the total solution.

Respond and resolve customer requests concerns.

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Provide an inviting environment for the customers by maintaining a neat and clean

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area.

Answer and screen calls.

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Adhere to all company policies procedures and safety standards.

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Unload stock off receiving deck and stock into department shelves and overhead.

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Handle physical inventory stocking, resetting, and tagging merchandise/shelves.

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Perform cycle counts.

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Audit returns from the sales floor.

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Pick and pack orders for transfer or in store pickup from online order.

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Create quotes and build relationships with customers.

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8/2006-2/2011 Cashier Shift Supervisor

Supervise and coordinate activities of workers engaged in receiving cash and

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credit-card payments for merchandise and services and in keeping records of

transactions.

Train and manage 15-20 cashiers and achieved significant improvements in their

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productivity.

Administrated training classes on how to operate register, processing certain

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payments and using certain security equipment.

Allocate operating funds to cashiering stations.

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Standardize work procedures, expedite workflow.

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Assign duties and examine work for exactness and conformity to policies and

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procedures.

Delegate schedule to meet staffing needs.

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Adjust errors and resolve complaints.

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Enforce safety, policy and procedure within cashiers and lot associates

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Prepare composite reports from individual reports of subordinates.

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Expedite projects to meet deadlines.

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Pack out stock and face shelves in other departments.

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2/2005-8/2006 Cashier

Greet and assist customers

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Scan out purchases, process payments by cash, credit, or check

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Balance cash drawer at end of shift

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08/2005-08/2005 Ultimate Staffing (Sprint) Carol Stream, IL

Order Picker

Picking and packing advertisers and posters

11/2005-1/2006 U.S. Postal Service Bensenville, IL

Casual Mail Handler (seasonal)

Sort and assemble letter mail/packages by zip code, load/unload mail off receiving

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dock to designated areas within the facility to be ship or processed.

Prevented paper jams, mail slippage off conveyor belt and recovered any mail off

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floor.

Re-package torn or broken boxes

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10/2003-6/2004 Staffing Team (UIC College of Dentistry) Chicago, IL

Central Sterilization Technician

Sterilization of all dental instruments and equipment; by autoclave, steamers, ultra

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sonic cleaner, dishwashers, and other appropriate methods.

Collected and/or received all procedural supplies used in the daily operation of a

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hospital.

Packaged, wrapped, and labeled all utensils that came out of sterilization process.

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Pick operative tray orders by certain surgical procedures, transfer material to

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different departments throughout facility

Inventory and log keep all material that goes out for use and returned back into

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stock room and sterile area

Education

2006-2007 College of Lake County Grayslake, IL

2004-2005 Harold Washington College Chicago, IL

2002-2003 Illinois School of Health Careers Chicago, IL

Dental Assistant, Diploma

1997-1998 Goose Creek High School Goose Creek, SC

Diploma

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