Customer Service Manager
Resume:
**** ********** ***. ***** *****, IN *****
Tina S. Anderson 812-***-****
PROFILE
Motivated professional with successful 13 year track record in accounting.
Extremely detail oriented and able to work with minimal supervision.
Strong organizational skills and excellent interpersonal communication.
Highly trustworthy, discreet, and ethical.
Skills Summary
Leadership Strong supervisory skills
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Acute attention to detail Management of multiple priorities
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Expertise in ADP PCPW Payroll Highly Organized
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Creative problem solver Analytical & assessment skills
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Proficient in Word & Excel Proficient in Peachtree
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Professional Experience
Caregiver for my mother in my home 24/7 due to her multiple health issues.
September 10, 2010 to July 2012
Mason & Hanger Corp., Newport Chemical Depot---Newport, IN
Senior Accountant, February, 2004 to September 9, 2010
Key Responsibilities:
• Responsible for weekly payroll of all non-exempt and hourly wage employees which requires compliance with
union contracts regarding paid time off, overtime, reports, payment of taxes, year-end documents and corporate
reports.
• Administer the 401 (k) plan for all employees. Includes creation of weekly reports, census, etc.
• Maintain and audit travel accounts and assure compliance with the Joint Travel Regulation.
• Prepare monthly reconciliation of ledger accounts.
• Prepare monthly accruals and journal vouchers.
• Provide guidance to lower level accountants and accounting clerks which often includes training.
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Mason & Hanger Corp., Newport Chemical Depot Newport, IN
Accountant, October 2000 to February 2004
Key Responsibilities:
• Responsible for weekly payroll of all non-exempt and hourly wage employees which requires compliance with
union contracts regarding paid time off, overtime, reports, payment of taxes, year-end documents and corporate
reports.
• Responsible for semi-monthly payroll of exempt employees. Entailed collection and input of data, reports,
payment of taxes, year-end documents and corporate reports.
• Prepare monthly reconciliation of ledger accounts.
• Prepare monthly accruals and journal vouchers.
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• TINA S ANDERSON Phone: (812)
235-2228 Page 2
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• GOLFMASTERS – Terre Haute, IN
• Business Manager, October 1998 – October 2000
• Key Responsibilities:
• Responsible for Accounts Payable, Accounts Receivable and all Payroll Functions.
• Customer Service
• Inventory Management Control
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• MQS INSPECTION, INC.-Paris, IL
• Office Manager, December 1997 – September 1998
• Key Responsibilities:
• Responsible for all office tasks
• Managed the Petty Cash Account
• Created spread sheets and data bases to track and display company information.
• All company billing.
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• GOLFMASTERS – Terre Haute, IN
• Customer Service Representative, 1996 – 1997
• Key Responsibilities:
• Organized and maintained system to handle all repairs, returns, and various shipping duties.
• Prepared packing slips, invoices, and shipping labels.
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• HAWORTH PAINTING AND CLEANING – Terre Haute, IN
• Business Owner/Operator, 1984 – 1995
• Key Responsibilities:
• Painting and cleaning for individuals and businesses in the area.
• Client Relations
• Responsible for all business related recordkeeping.
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Education
INDIANA BUSINESS COLLEGE – TERRE HAUTE, IN
Associate of Applied Science Degrees in Accounting & Business Administration
GPA of 3.91 (out of a possible 4.0) Dean’s List every quarter, Student of the Month (April 1996), Student Activities Volunteer, 11
Certificates of Achievement
Related Courses:
• Accounting I, II, III • Payroll & Income Tax
• Cost Accounting • Advanced Tax Accounting
• Intermediate Accounting I, II • Sales & Marketing
• Keyboarding (40 WPM) • Business Management
References Available Upon Request
Contact this candidate