Software Service
Resume:
STEVEN J. McCURDY
Havertown, PA 19083
484-***-**** (mobile)
******.*.*******@*****.***
CAREER SUMMARY
An accomplished IT professional with demonstrated success implementing
strategic IT initiatives improving business functions with a positive
impact to the bottom line. Technology savvy self-starter, adept at moving
into new environments and extrapolate from existing experience to quickly
adapt new technologies fluently. Possess first rate communications and
collaboration skills to lead and work in concert with diverse groups
effectively.
PROFESSIONAL CERTIFICATIONS
. Citrix Presentation Server Administration
2007
. HP Certified Professional
2004
. Comp TIA A+ Certified
2003
. Microsoft Certified Professional (MCP, MCSE, MCP+I)
1999
EXPERIENCE
The American College of Radiology
Philadelphia, PA
Systems Engineer
Aug 2008-Present
. Supervise the MIS Software Specialists group addressing all technical
concerns regarding ACR's proprietary software TRIAD, a web based
software solution allowing medical institutions participating in
clinical studies a secure method to review and submit DICOM trial
information.
. Fulfill role as Business Analyst for divisions in the organization who
require assistance with requirements and specifications, improving the
quality of this proprietary software with each release.
. Completed company sponsored coarse for VMware VSphere 5 which has been
proposed to be deployed soon company wide.
. Create instructional materials and provide training directed at
physicians, radiology technicians and MIS staff involving new software
features/updates in the form of videos, website updates and mass email
communications.
. Responsible for performing IT tests to maintain TRIAD's status as
being compliant with industry and federal guidelines.
. Created the Standard Operating Procedure which records my
implementation of a new tracking system which has enhanced workflow
and accountability in the form of Numara's Footprints.
. Provided Operational support for the Networking group by participating
in projects such as the configuration/deployment of CISCO voice over
IP phones, off-site visits simulating disaster recovery plans and
administering the weekly Network backups.
. Prepared SQL driven reports for the Imaging Technology staff and have
since worked with the programing group to create requirements for
automated reports which are now accessible via the web for the
college's internal staff.
. Assisted the MIS Networking group in configuring Network connections
and installing workstations in reader study rooms which has since
grown into a dedicated Imaging Core Lab utilized by all ACR imaging
technicians and visiting physicians.
. Communicated needs to vendors concerning issues as licensing concerns,
software updates and supporting such imaging informatics software as:
MIMVista, Secure View and Tera Recon.
. Received company's Vista Recognition Program Award for Outstanding
Teamwork within the organization.
Chase, Card Services
Wilmington, DE
LAN Analyst
July 2004-Aug 2008
. Served as senior member of the Technical Operations team assisting
Chase's three corporate campus buildings in Wilmington Delaware.
. Successful in passing certification to assist with company wide
deployment of thin client devices scheduled for 2008.
. Worked closely with Network Security and Software Distribution teams
to test special software configurations for clients with challenging
requirements such as secure communications and outside software vendor
requirements.
. Volunteered to work after hours to decommission legacy servers along
with special projects to assist the Networking group.
. In four years of service, earned three Service Star Awards in addition
to six Chase Champion Awards for outstanding leadership supporting the
company principles.
STEVEN J. McCURDY
Page 2
FMC Corporation, Corporate Office
Philadelphia, PA
Support Technician/Operations
Feb 2000-July 2004
. Team leader for the LAN operations group selected to service VIP staff
including company CEO.
. Visited FMC sites nationwide to provide security and software updates
of servers and workstations. Filled in for on-site technicians at
facilities to research methods to increase efficiency.
. Created status reports for upper management using Crystal Reports
software tracking group's monthly progress. Developed plans to improve
service, resulting in streamlining of group's production level.
. Worked on project team responsible for mass rollout of
machines/operating systems upgraded under very tight time constraints.
. Communicated with vendors and suppliers to purchase parts and
coordinate warranty service. Interacted with IBM vendor to develop
more effective ways to install equipment for clients.
Arkema
Philadelphia, PA
PC Specialist
June 1998-Feb 2000
. Participated on project team that brought in Peregrine' Service Center
software to improve data reporting capabilities.
. Utilized SAP software for the purpose of creating purchase orders for
various hardware/software needs for the organization.
. Instructed clients and demonstrated appropriate facets of
system/software.
PREVIOUS EXPERIENCE
Iron Mountain/Pierce Leahy Archives
King Of Prussia, PA
Customer Support Services/Sales
1996-1998
. Responded to customer requests for retrieval of data from business'
archives, while tracking responsiveness of archives throughout the
country via reporting spreadsheets.
Human Affairs International/Aetna
Wayne, PA
Customer Response Representative
1994-1996
. Interacted with corporate policyholders and individual clients,
determining coverage, establishing files, and providing administrative
support to nurses and social work staff.
EDUCATION
Widener University
Chester, PA
Bachelor of Science in Business Management
May 1991
University of Lowell
Lowell, MA
Undergraduate Courses in Sound Recording Technology/Music
1986-87
Chubb Business Institute
Springfield, PA
Diploma, Computer Networks and Data Communications Program
April 1998
13-month evening program
Delaware County Community College
Exton, PA
MCSE Certification Program
December 1999
6-month program
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