Customer Service Management

Brian Ruskouski

*** ******* *****

Jacksonville, North Carolina 28546

Mobile: 910-***-****

ab8zf8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I am an 8 year veteran of the United States Marine Corps. I have well developed skills and experiences as a supervisor in

ammunition and explosives logistics, distribution and inventory management. I am a self-starting professional experienced

in working in fast-paced environments that demand strong organizational, technical, and interpersonal skills. Other

applicable strengths include being selfless, trustworthy, ethical, professional; committed to superior customer service;

strong analytical and problem solving skills. Confident and poised in interactions with individuals at all levels. I am

flexible and adaptable to new environments and situations. I am available immediately for work and hold an active Secret

clearance; willing to go overseas for extended periods of time.

Areas of Expertise:

• • • Inventory and Accounts

Logistics Inventory Management

• • Quality Control / Assurance

Operation Development Explosive Safety/ Handling

• • Excellent Communications

Organization Development Proven Leadership

• • •

Ammunition Logistics Distribution Services Ammunition and Explosives

• • •

Team Development Cargo Movement Shipping and Receiving

• • Operations

Ammunition Maintenance/ DODIC/ Lot number/ Class

Magazine Data Cards/ planographs

Transportation Recognition

• •

DOT/ HAZMAT Regulations DRMO

PROFESSIONAL EXPERIENCE

2011- 2012 Logistics Supervisor Thirty-One Gifts, Johnstown, OH

• Directs day to day operations of a team of 50 and continually implementing measures to maximize productivity

of the Distribution Department.

• Ensures that work is scheduled properly to obtain maximum use of resources.

• Utilizes Warehouse Management Systems for orders and item inquiries.

• Determining proper shipping information, routing criteria, freight rates and time sensitivity; creating appropriate

paperwork and labels; maintaining carrier records and manifests.

• Examine a variety of distribution documents and determine accuracy of distribution data.

• Utilize the full spectrum of distribution systems to accomplish assigned distribution duties.

• Picks and packs orders identifying items by number, description, unit, quantity, and location; complying with

established productivity objectives; proper marking of paper work and shipping containers.

• Monitors equipment transfers.

• Provide oversight and direction for distribution of supplies, logistics, and inventory management.

2005-2011 Ammunition Chief U.S. Marine Corps

• Managed, supervised, wrote evaluations, made assignments and schedules and trained an on average workforce

of 25 Marines.

• Managed and maintained over 2.8 billion dollars’ worth of various types of ammunition at the Basic Load and

Holding Ammunition Area located in Fallujah.

• Prepared and use shaped charges for the sectioning of large ordnance items to permit the salvage of metal

in the cases after burning out of explosive.

• Ordered and maintained authorized stocks of repair parts, common hardware and/or other supplies

necessary to accomplish job tasks when required by job assignment. Maintained supply economy and

discipline.

• Managed and directed all (24/7) operations and personnel of a combat distribution point in daily accountability,

operations, management, processes, safety, security, handling, and facilities management for the average daily

on hand ammunition and explosive assets.

• Connected blasting caps to electric firing circuit with standard series wiring setup.

• Destroyed by detonation, obsolete or otherwise unserviceable ammunition and explosive loaded components

OCONUS.

• Disposed of all types of igniters, small arms ammunition, point and base detonating fuzes without

boosters, auxiliary detonating fuzes, tracers, primers, percussion caps, boosters, small pyrotechnic signals,

explosive detonator simulators, color burst units, hand grenades fuzes, and fuze trains OCONUS.

• Destroyed by burning obsolete or otherwise unserviceable ammunition and explosive loaded components.

• Transported explosives, such as TNT, tetryl, HBX, minol, octol, Comp A and B, H-6, PBXN, Explosive "D",

black powder, red phosphorous and various pyrotechnic compositions CONUS and OCONUS.

• Unloaded, un-palletized, unpacked, and laid out munitions for inspection, repacked, re-palletized, stenciled, and

applied applicable markings as required and transported ammunition to and from storage sites as applicable.

• Performed Military Standard Requisition and Issuance Reports and Logistical Readiness Evaluations for each

unit that conducted a Relief in Place/Transfer of Authority with in Regimental Combat Team 6.

• Provided and prepared supply support for field service representatives at various locations.

• Developed and maintained logistics data based on analysis using Microsoft office products and other computer

information systems.

• Conducted Munitions Reports to higher headquarters, which allowed proper quantities of ammunition

maintained on-hand thereby decreasing the amount of seldom used ammunition and increased the quantity of

highly used items

• Identified USMC cargo problems related to standard port procedures.

• Coordinated and assisted with resident explosive ordnance disposal teams during a deployment in order to clear,

remove and destroy large quantities of captured enemy ammunition.

• Utilize Automated Information Systems (AIS) & other relevant Defense Transportation System (DTS) to

account, track, and interface movement data with load-planning programs.

• Organized, supervised and executed all logistics and the detonation of unserviceable ammunition and explosives.

• Administered the offload, inventory and inspection of more than 235,000 pounds net explosive weight of

sustainment ammunition to replenish stocks of combat load ammunition.

• Analyzed data pertaining to parts, supplies, or logistics involved in the packaging, shipping, and handling of

Engineering Investigation (EI), Quality Deficiency Reporting (QDR), or Hazardous Material (HAZMAT)

reporting.

• Conducted unit inspections to ensure that ammunition storages, records and equipments met requirements for

DOD standards.

• Demonstrated responsible reduction of ammunition holdings while guaranteeing compliance with international

theater policies.

• Managed and ran over forty five different types of firearms ranges within a five month period.

• Conducted briefs for the Commanding General of Camp Lejeune dealing with logistics matters throughout all

units in 2nd Marine Division.

• Led explosive safety investigations.

• Processed/resolved frustrated cargo to ensure compliance with both aerial port and DOD requirements.

• Directed all ammunition accounts for units CONUS AND OCONUS belonging to 2 nd Marine Division as well as

supplies and monetary funding for training away from Camp Lejeune.

2004-2005 Corporal, Section Leader U.S. Marine Corps

• Maintained over half a million dollars of equipment.

• Supervised a team of fifteen subordinates during the inventory, distribution and Maintenance of hazardous

material and equipment.

• Inspected all incoming and outgoing shipments of ammunition for proper blocking, bracing, and loading.

• Inspected storage buildings, outdoor storage sites, and field storage sites to ensure compliance with all storage

standards.

• Sorted, segregated, observed, cleaned, inspected, and investigated ammunition and components to determine their

current condition and serviceability.

• Maintained files and indexes for all drawings and specifications covering ammunition and methods of packing

and storing.

• Responsible for duty schedules, personnel accountability, formations, passing the word and barracks cleanliness.

• Conducted and supervised inventory control functions for 32 Explosive Storage Bunkers with an on hand value of

over $22 million.

• Conducted causative research and corrected over 118 discrepancies.

EDUCATION

American Military University 8 Semester Units in Business Administration Manassas, VA.

TRAINING / CERTIFICATION

Combat Pre-Deployment Training, 29 Palms, CA

•

• BSR Anti-Terrorist Driving Course, WV

• Marine Corps Leadership Training and Career Course.

• Ammunition Non Commissioned Officer Course.

• Ammunition Basic Course.

• Range Safety Officer

• Forklift license

• Annual Sexual Harassment Training, Ethics, Leadership and Military Subjects training.

• Sniper Course

• Specialized Training Courses: Explosives, Firearms, Leadership, Diversity, Communication, Driver safety,

Ammunition, Safety on heavy equipment and hazardous materials, Martial Arts, Security, Logistics, and Tactical

combat operations, Financial, Terrorism Awareness.

ADMINISTRATIVE SKILLS

Microsoft Office Suite, database management systems, scheduling software, web-based research, and some SharePoint

MILITARY / PROFESSIONAL AWARDS

National Defense Service Medal

Global War on Terrorism Service Medal

Iraq Campaign Medal

Afghanistan Campaign Medal

Sea Service Deployment Ribbon

Marine Corps Good Conduct Medal

Combat Action Ribbon

Navy and Marine Corps Commendation Medal

Navy Achievement Medal

Non-Article 5 NATO Medal

REFERENCES Made available upon request.

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