Project Sales
Resume:
Nikhil Paranjpe
ISTQB Certified Test Engineer
Mobile No: 980-***-**** Email:
ab8yqe@r.postjobfree.com
Experience Summary
. Having 5 years of experience in Manual Testing, including 26 months of
onsite experience
. Strong knowledge in various testing like System testing, System
Integration testing, Sanity testing, Functional testing, Regression
testing, Document, SOA and Backend Testing
. Extensive experience in all phases of Software Testing Life Cycle and
Quality processes
. Excellent knowledge in test management activities like preparing Efforts
Estimations (TCP based), Microsoft Project Plans, Resource Loading Plan,
Master Test Plan, Functional Test Plan, task allocations & tracking
. Proven experience in delivering Quality deliverables along with Agile
Methodology
. Strong knowledge on Test Management tools such as Quality Center/ Test
Director
. Excellent at onsite-offshore coordination & good stakeholder management
. Experience on Metrics & Quality Audits, also worked as DP Co-ordinator &
SCM Co-ordinator for project
. Implemented value additions in the projects like OATS, Data Mining Tool,
Test Case Generation Tool, SOAP & HXML Messages Generation Tool, TD/QC
Update Tool, DSR Generation Tool
. 6 Months of Working experience in Mainframe Testing Projects (CICS, File
Aid, DB2, Data mining)
. Excellent communication, presentation and inter-personal skills with
ability to interact with clients/ business users/ internal employees at
all levels
. Flexible and versatile to adapt to any new environment/technologies
. Proactive, quick learner with good analytical skill
Skill Set
Operating Systems: Windows 98, 2000, XP
Languages: C with Data structures, C++, SQL, VB scripting & Excel Macros
Databases: MS-Access, Mainframe DB2
Tools: Test Director 8.0, QC 9.2, SOAP UI, C2.0, Microsoft Projects
Domain: Retail banking, Internet Banking, Commercial banking, Credit Cards
(B2K)
Education & Certifications
> B. Tech in Mechanical Engineering from Dr. Babasaheb Ambedkar
Technological University, Lonere
> International Software Testing Qualifications Board (ISTQB) Certified
Tester Foundation Level
> Cognizant Certified Professional in Software Testing
> Cognizant Certified Professional in BFS
> Cognizant Certified Professional in Retail Banking
> Cognizant Certified Professional in Mortgages
> Cognizant Certified Professional in Cards & Payments
> Cognizant Certified Professional in Investment Banking & Brokerage
> Cognizant Certified Professional in Derivatives
Professional Experience
Working with Cognizant Technology Solutions from Nov 2007 till date
Project #1 Galaxy R5 - Straight Through Processing From Dec 11
to Till Date
Client: Lloyds Banking Group (LBG), UK
Lloyds Banking Group plc is a British financial institution, formed
through the acquisition of HBOS by Lloyds TSB in 2009. The group is the
largest retail bank in the UK with a number of leading market positions.
Lloyds Banking Group's activities are organized into four business
divisions: Retail Banking (incl. Mortgages), Wholesale, Insurance, and
Wealth & International. Lloyds' extensive operations span the globe
including the US, Europe, Middle East and Asia.
Team Size: 22 QA
Role: Test Manager
Project Details:
Galaxy Release 5 - Straight Through Processing is a portfolio of 4 key
projects which will deliver sales & servicing capabilities through
unauthenticated internet baking website. It consists of sales of current
account along with cross sales & offers; sales of personal loan; instant
processing of debit card funding using external cards and major servicing
enhancements like credit card activation & setting up direct debits. All
these processes are designed to work in STP framework which provides
instant decision with major cost savings by reducing manual
interventions. The business driven cross sell & offers will also generate
major benefits. Unauthenticated STP processes will provide mass market
for digital sales.
Responsibilities:
> Managing functional testing (Onshore/Offshore) teams for entire STP
Portfolio
> Estimation, Resourcing & Effort Tracking for individual projects
> Implementing testing strategy for optimizing testing efforts across
projects
> Active participation in scope discussions & planning for different
phases
> Client stakeholder management & periodic status updates
> Working as escalation point of contact
> Managing risks & dependencies for testing
> Capturing various metrics for the project
> Test execution planning & optimization as per bundle regression
approach
> Microsoft project plan monitoring & tracking for testing activities
> Supporting offshore team for query resolutions, review of work
products, resolution of daily issues & blockers
> Providing support for day to day activity
Project #2 Mortgages View (Internet Banking) From June 11
to Jan 12
Client: Lloyds Banking Group (LBG), UK
Lloyds Banking Group plc is a British financial institution, formed
through the acquisition of HBOS by Lloyds TSB in 2009. The group is the
largest retail bank in the UK with a number of leading market positions.
Lloyds Banking Group's activities are organized into four business
divisions: Retail Banking (incl. Mortgages), Wholesale, Insurance, and
Wealth & International. Lloyds' extensive operations span the globe
including the US, Europe, Middle East and Asia.
Team Size: 5 QA
Role: Sr. Test Lead & Onsite Coordinator
Project Details:
Mortgages View Project delivers the capability to view Mortgages product
holding related information on internet banking portfolio. Customer will
able to view key information like Balance, Interest Rate, Product Type,
Statement Transactions & so on. All these information can be viewed for
main product as well as sub product level. The customer will also get key
information about general servicing related enquiries.
Responsibilities:
> Understanding the complex end to end life cycle for mortgages products
& planning data driven test approach
> Defining End to End Testing strategy & preparing Master Test Plan
> Re-planning & prioritizing different tests to resolve dead lock
between availability of application changes, database changes, ETL
changes, External host system & live data cut
> Establishing SIT environment & appropriate data cut from live
> Co-ordination batch jobs between Mortgages Mainframe Host, Mortgages
Oracle System, ETL Data stage, customer information system & Internet
Banking database
> Suggesting design changes to cater unmaintained data from source
> Understanding critical business logic around product types &
validating correct implementation of the same
> Finding out the opportunities for implementing critical CRs with in
challenging timelines
> Implementing Lean Agile methodologies during project cycle
Project #3 SEPA PSD 2012 - Internet Banking From Apr 11 to
Dec11
Client: Lloyds Banking Group (LBG), UK
Team Size: 5 QA
Role: Sr. Test Lead & Onsite Coordinator
Project Details:
The Payment Services Directive (PSD) is a legally binding European
directive that has been transposed into National Law across the 32 Member
States across the EEA (European Economic Area) and ensures all sterling
and euro payments within SEPA are credited to beneficiaries account by
the next business day (D+1). This must be in place by 1st January 2012.
The project will implement SEPA PSD requirement for Internet Banking
channel.
Responsibilities:
> Coordinating between SEPA Program & Galaxy Program (Internet Banking
channel) as a QA point of contact
> Understanding the impact of critical circumstances like code merge
conflicts, environment changes, deployment issues & planning
regression testing around it
> Implementing stubs during system testing phase which helped to pull
delivery dates
> Active participation in scope discussions & planning for SIT/UAT phase
> Planning regression & end to end strategy for critical payments
functionality
> Managing risks & dependencies for testing
> Test execution planning & optimization as per bundle regression
approach
> Microsoft project plan monitoring & tracking for testing activities
> Supporting offshore team for query resolutions, review of work
products, resolution of daily issues & blockers
> Estimation & resourcing, preparation & review of functional test plan,
walkthrough of test plans to SME & stake holders
> Providing support for SIT, UAT & Implementation
Project #4 LTSB-HBoS Integration - Critical Business Testing
From Nov 10 to Apr 11
Client: Lloyds Banking Group (LBG), UK
Team Size: 35 QA
Role: Defect Triage & Defect Management Lead
Project Details:
Following the merger of Lloyds TSB and HBOS banking organizations to form
Lloyds Banking Group (LBG) it was necessary to integrate the two business
systems of the two organizations for regulatory and business reasons. To
address the challenges arising from the size and complexity of the
integration solution, LBG has established an IT Integration Testing
Program, which was a joint IT and Business lead program. The main
objective of CBT program was to demonstrate that integrated bank operates
on enhanced application landscape/ technology environments effectively
after migration. CBT Defect management team was key support team to
triage, prioritize, investigate & closure of defects across platforms.
Responsibilities:
> Established automated process for MI creation for defect triaging
activity
> Producing various MI for senior stakeholders for daily defect movement
> Providing support for effort estimation & resource planning activities
> Conducting war room calls for critical defects
> Coordinating between platform teams for cross platform defects
> Worked as escalation point of contact for Defect Triage team
> Success of Defect Triage & Management process was appreciated by
client senior stakeholders
Project #5 Galaxy Release2 & 3 From Aug 09
to Nov 10
Client: Lloyds Banking Group (LBG), UK
Team Size: 18 QA
Role: Test Lead & Onsite Coordinator
Project Details:
The Galaxy integration program is implementing a new Internet Banking
platform that aims to consolidate the numerous internet instances across
the Lloyds TSB Group. This will also support the HBoS branded accounts
due to their migration to LTSB core banking platforms. The programme is
structured into a number of releases. R2 is the first step in developing
an end state solution for the Commercial Business while R3 will uplift
the solution for retail banking including Halifax & BoS migration.
Responsibilities:
> Quickly gained the internet banking domain knowledge & integration
strategy required for project study phase
> Owned & successfully completed the study phase activities: Requirement
analysis & TCP based effort estimation (Around 4500 PD) for galaxy
Release 2, Resource planning & optimization, Preparation of Master
Test Plan, Preparation of Microsoft Project Plan, Test data effort
estimation (Around 2000 PD)
> Participated in planning phase activities like preparation & review of
functional test plan, walkthrough of test plans to SME & stake holders
> Knowledge transition, training & query resolution for newly formed
team
> Governed & delivered test design activities like test condition & test
cases preparation, review, walkthrough to SME & BASD team & getting it
signed off as per schedule
> Moved to onshore at as per project requirement with successful
transition to team members
> Handled the additional responsibilities of test data team
> Represented in defect triage calls for defect review, defect
assignment, defect prioritization
> Status reporting & highlighting key blockers in daily war room calls
> Test execution planning & optimization as per code drop wise approach
> Microsoft project plan monitoring & tracking for testing activities
> Identifying risks & issues and raising it in appropriate forum
> Participated in release note meetings with build team
> Supporting offshore team for query resolutions, review of work
products, resolution of daily issues & blockers
Project #6 Dawn - Customer (SOA Test) From May 09 to
July 09
Client: Halifax Bank of Scotland (HBOS), UK
HBOS plc, the fifth largest bank in UK, was established in 2001 as a
result of the merger between Bank of Scotland and Halifax plc. Launched
as "The New Force" in banking, HBOS represented a major and distinctive
new competitor in the UK financial services market. The company is
structured upon four separate customer divisions - Retail Banking,
Corporate Banking, Insurance and Investment, International Banking.
Team Size: 4 QA
Role: Module Lead
Project Details:
Dawn project delivers a new functionally to enrich B2B solution that
replaces the Halifax/BOS B2B system for new mortgage applications. It
provides a common indirect acquisition sales process for BOS & Halifax
that ensures data quality, enables reliable lending decisions and offers
to be produced quickly, providing easily accessible application case
information to the broker.
Project Dawn release 1 mainly involves 'customer' based changes for RIT
Customer.
These are the 'customer' processes that will be part of the new broker
front-end system
such as locate or create a customer record. This Project involves SOA
(Service Oriented Architecture) Testing of the new web services, which
interacts with various systems like Application, Databases.
Responsibilities:
> Handled all the responsibilities of DP Coordinator
> Preparation of Test Plan, Test scenarios, Test cases
> Quickly learned SOA testing techniques required for project
> Designed HXML & SOAP script generation tool which saved significant
amount of time for script preparation and execution
> Worked on SOAP UI & GMI centre tool
> Performed Smoke, System & SIT Test
> Backend testing in mainframe DB2 tables
> Created Mainframe SPUFI which helped for critical task of data mining
Project #7 Mobile Alerts (Customer Platform) From Feb 09
to April 09
Client: Halifax Bank of Scotland (HBOS), UK
Team Size: 3 QA
Role: Team Lead
Project Details:
The Mobile Alerts project provides Halifax and Bank of Scotland customers
with the ability to receive text message alerts for any Reward products
they hold.
Solution provides the ability for a customer to register to receive a
text message warning if they go into an unarranged overdraft; if they
remain in unarranged overdraft, they will be sent a reminder text 7 days
later. The sending of text will be based on the rules currently used to
issue overdraft-warning letters to customers. When a customer registers
for Mobile Alerts, they will also receive a welcome text message to
confirm they have been successfully registered. A customer will also be
able to remove alerts they no longer wish to receive.
A customer will be able to maintain alerts through the Customer
application and through Halifax and BOS Online.
Responsibilities:
> Preparation of Test Plan, Test scenarios, Test cases and RTM
> Resolved data issues & conflicts between Customer & Online channel
> Performed Smoke, System and SIT Testing in Test Director
> Received client appreciation for successful delivery of project within
challenging timelines
> Participated in daily delivery meetings
> Backend testing in mainframe DB2 tables
> Achieved 0 % Defect Rejection and Defect Leakage
Project #8 HBOS Relationship Building Bank (RBB) From Nov 08 to Feb
09
Client: Halifax Bank of Scotland (HBOS), UK
Team Size: 4 QA
Role: Team Lead
Project Details:
RBB provides a process and system that enables Branch network colleagues
to effectively capture, manage and action future quality opportunities.
The callback creation, actioning the callback, amendment, reallocation &
managerial reports are the key functionalities of RBB.
The objective of the RBB (Relationship Building Bank) project is to: -
. Standardize the approach to recording call-backs in the Branch Network
. Introduce a component that can be used by Branch colleagues to manage the
callback process
. Provide a computer system that will support these procedures, and
facilitate the production of robust and timely MI to allow effective
management and coaching
Responsibilities:
> Worked as Offshore Team lead for project
> Implemented OATS in project & achieved up to 80% effort saving for few
modules
> Preparation of Effort estimation & Test Plan
> Requirement study & knowledge acquisition required for project
execution
> Preparation of Test scenarios & Test cases & RTM
> Performed Smoke, System and Regression Testing
> Prepared daily status reports & Test end report
> Implemented excel based test case generator tool in design phase
> Received client appreciation for successful delivery of the project
> Collection Metrics for project tracking
Project #9 Credit Cards Promotional Offers Campaign Testing From
Jul 08 to NOV 08
Client: Halifax Bank of Scotland (HBOS), UK
Team Size: 4 QA
Role: Test Analyst
Project Details:
P&C testing is the testing of any new products (credit cards) that the
HBOS business wants to introduce or any transactional generating
promotional campaigns to be offered to selected customers. Any
transactions or account activity is simulated that would be affected by
the proposed change to ensure that everything works as expected.
The projects under P&C revenue generating campaigns deal with testing
changes made to the product characteristics by the marketing initiatives.
The type of projects that could come under this would be testing if a
Notice of Variation (NOV) is being generated appropriately (Re-Price
Testing), if appropriate notices are sent to customers due to initiatives
by customer value marketing (CVM Testing), etc.
Responsibilities:
> Innovated Excel macro based data mining tool, which helped to speed up
data mining process. It also minimized the risk & schedule impact due
to batch dependent testing with incorrect data
> Direct interaction with client for day to day deliverables
> Preparation of Test Plan, Test scenarios & Test cases
> Test data mining & data preparation using QC automation scripts
> System Testing on B2K (Base 2000) application
> Document testing for letters & statements
> Critical batch dependent testing of interest rates calculation for
promotional offers
> Defect tracking using QC
> Preparation of test closure report
Project #10 B & S WinExcel Regression Pack From Jan 08 to Jun
08
Client: Halifax Bank of Scotland (HBOS), UK
Team Size: 4 QA
Role: Test Analyst
Responsibilities:
> Knowledge acquisition for CSP & WinExcel
> Preparation of Test scenarios & Test cases
> Test data mining
> System Test Execution & Defect Tracking
> Implemented OATS & optimized regression pack
> Support Automation team for automation of regression pack
> Received client appreciation for successful implementation
7. Current Address : Flat1, Vivian Mansion, Vivian Avenue, NW4 3XJ,
London, United Kingdom
Date:
Place: (Nikhil Paranjpe)
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