Manager Real Estate

Tracey L.B. Shackelford

**** ********* **.

Mechanicsville, Virginia 23111

804-***-****

ab8yoh@r.postjobfree.com

Qualifications

A seasoned credit and lending person with over 25 years of experience in front end and back end retail,

wholesale and correspondent residential lending, REO, Correspondent Bulk Loan Sales, NPL Sales and

Repurchase, default. Extensive and progressive experience as an Operations Manager in processing,

settlement, title, closing, funding and post-closing. Due Diligence and Conventional Underwriting

Intermediate level. Proven ability to achieve focused performance goals and creative solutions. A

reputation for managing productivity, complex problem resolution and professionalism. Ability to

establish rapport and credibility with diverse groups ranging from an external client base to senior

management.

Achievements:

Discovered internal vesting issue within Default area, researched and implemented processes to resolve

vesting issues prior to loans/properties entering REO.

Received Bronze LIFT (Lean Idea) award from SunTrust 2012 for research, implementation and analysis

of proven cost savings measure to company.

Education

Course I and II of Virginia Land and Title Institute - VLTA

16 Hour Virginia Pre-licensing Title Insurance Course - Karen Koogler

Virginia Title Insurance State Exam Completion including CRESPA

Completion of VA Real Estate Course - American Real Estate

VA Real Estate License (currently inactive status)

GFE/HUD CRESPA required training through SunTrust

Notary Signing Agent Course - National Notary Association

Thomas Nelson (some college) - Police Science

High School Graduate - Denbigh High School

Relevant Experience

October 2007 – November 2012

SunTrust Mortgage, Inc.

Counterparty Risk Management- Repurchase, Title Resolution company wide, Tax Claims, Loss

Recovery.

REO Remote Closing Asset Manager 2

REO Supervisor

Hermitage Financial - independent contractor with SunTrust Mortgage, Inc.- Due Diligence Underwriter -

Early Payment and First Payment Default.

April 1996 - October 2007

Saxon Mortgage, Inc. -

Supervisor Closing, Supervisor Processing, Closing, Post Closing

Operation Manager of Richmond Retail Operations

Operations Manager National Retail Mortgage Branches

Correspondent Funding Manager

Sr. Correspondent Loan Review

Compliance Analyst – TILA, HMDA

Conventional Residential Underwriter

Relevant Experience

1986 - March 1996

Credit Union Mortgage Association – Retail – Government (VA, FHA) conventional, VHDA.

• Processor

• Closer

• Originator

First Jefferson Mortgage Corp. - Retail Government (VA, FHA), conventional, VHDA

• Processor

• Closer,

• Post Closer

Mid-Atlantic Financial - Retail Government (VA, FHA, FHA 203k), conventional, VHDA, and

Construction Perm

• Closer

Dominion Title and Escrow - Closing and Escrow Specialist

Independent Contractor - N A Pinch –

• real estate secretary and estate planning,

• closing,

• processing,

• post- closing,

• title searching,

• RTC experience on the attorney’s end.

Software experience

Fidelity system (MSP)

MLCS

Citrix

Corelogic

Appintel

Equifax

TransUnion

Income Pro

Sitex

Word - Advanced

Excel - Intermediate

Data Entry - Advanced & Numerical Data Entry - Advanced

HP

10-key

Microsoft Outlook

Microsoft Project

Vizio

Microsoft Powerpoint

Lexis Nexis

Extend

MERS

Various LOS Systems, Funding Applications, Processing, and Closing Applications

FNMA testing (DU system)

Res.net

Quandis

Memberships

National Notary Association

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