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Quality Assurance Control

Location:
Tallahassee, FL
Posted:
November 14, 2012

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Resume:

Shannel Turnbull

**** ********** ******, ***********, ** 32310

(C) 850-***-**** (W) 850-***-****

ab8ynd@r.postjobfree.com

Objective

To obtain a position that will allow me to apply my education and 12

years of professional experience within a financial institution or

any organization.

Education

Post University, Waterbury, CT 06/2012

Forensic Accounting - Certificate

Related coursework: Fraud Prevention and Examination, Forensic

Accounting, Criminal Law, White Collar Crime, Accounting Information

System

Flagler University, Tallahassee, FL 05/2008

Business Administration - Bachelor of Associates Degree

Tallahassee Community College, Tallahassee, FL 08/2003

General Studies - Associates Degree

Professional Experience

Capital City Bank, Tallahassee, FL

Commercial Real Estate Construction Loan Representative

April 2010 to Current

. Coordinate all weekly Residential and Commercial construction

project inspections and draw disbursements request with approved

builders

. Administer the necessary documents, letters and contractor's

affidavits in regards to residential and commercial loan closing,

payoffs, modifications, permanent financing, satisfactions and

draw disbursement

. Balance and reconcile lines of credit, department accounts

receivable GL, loan files and monthly departmental reports

. Assist management with financial analysis and preparation of

credit memos for renewal on existing clients Guidance Line of

Credits

Client Accounting Bookkeeper / Research & Adjustment Associate

December 2006 to April 2010

. Prepare the daily and monthly departmental GL account report

balance and reconcile the daily General Ledger accounts

. Investigate and assist in recovering funds from fraudulent

deposit or check activity with other financial institutions,

state agencies and the Federal Reserve

. Responsible for the quality control and auditing of client's

accounts

. Serve as a liaison between the Federal Reserve to provide timely

error resolution

. Assist with accounting duties as needed within the department

Loan Servicing Input Operator

December 2005 to December 2006

. Provide support to Lenders pertaining to loan operations

procedures

. Assist with loan renewals and extensions

. Process daily loan payments

. Update client's accounts with pertinent information

Operations - Item Processing Second-Shift Assistant Supervisor

August 2003 to December 2005

. Supervise, train, evaluate, ensure production and accuracy within

a team of 20

. Encourage a team of 25 and ensure all deadlines and quotas were

met

. Coordinate with vendors including State of Florida to ensure

proper payouts

. Assist with processing of all credit card payment, loan payments

and payoff

. Data input of vendor codes, general ledger accounts and other

bank transaction

Operations - Item Processing Data Entry Processor

July 2001 to December 2005

. Responsible for keying and balancing all daily deposits and

transactions

. Data input of vendor codes, general ledger accounts and other

bank transactions

. Prepared reports on other state banks, mail outs, memos, letters

and correspondence

. Responsible for keying in WIC vendor codes, which enable the

State of Florida to give proper payouts

Cashletter Clerk

December 1999 to July 2001

. Responsible for preparing transit items (i.e. checks) to be

delivered to Jacksonville Federal Reserve

. Maintain job functions in a timely manner to meet departmental

deadlines

. Answer telephones and assist as needed within the department

. Responsible for keying in WIC and State Warrants vendor codes,

which enable the State of Florida to give proper payouts

Skills

. Bank Reconciliations . Quality assurance

. Account management . Budget Project

Management

. Client Services . Creative Problem

Solving

. Microsoft Office and Outlook . Organized and

Proficient Efficient

. Office machinery Proficient

. 10-Key Proficient

Professional Training

Center for Financial Training, Tallahassee, FL

April 2012 to June 2012

Related course of study: Analyzing Financial Statements

American Institute of Banking (AIB), Tallahassee, FL

January 2011 to December 2011

Required course of study: Bank Secrecy Act for Lending, Community

Reinvestment Act, Credit Practices, Equal Credit Opportunity, Fair

Credit Reporting Act, Fair Lending, Regulation O, Regulation Z Private

Higher Education Loans, Regulation Z Adjustable Rate Mortgage,

Regulation Z Right of Rescission, Robbery and Bank Security, Sexual

Harassment, Americans with Disabilities Act and Serving Your Military

Customer

BVS Bank Training Systems, Tallahassee, FL

January 2009 to December 2010

Required course of study: Regulation O Insider Lending, BSA for

Lenders, FACTA and Identity Theft, CRA Compliance for Large

Institution, Valuing Diversity, Sexual Harassment

Additional course study, Management Training: Commitment to

Excellence, Manage to Win - Building a Team, Manage to Win - Playing

to Your Potential, Personnel Evaluation, and The Right Staff - Hiring

Good People

Professional and Personal Affiliations

Association of Certified Fraud Examiners (ACFE)

Nationwide Mortgage Licensing System (NMLS)

National Notary Association

Tallahassee Junior Woman Club (TJWC)



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