Sales Manager

EXPERIENCE

rogenSi, *** Park Avenue, New York, NY 10017

(April 2012 - September 2013)

Client Services Associate

. Client Service and Project Management: provided project management

support for ongoing engagements for Consultants Senior Consultants;

Principals; or Partners); Maintained and strengthened client

relationships as well as established and managed strong, collaborative

internal working relationships.

. Coordinated administrative logistics for programs: thorough

understanding of directory of services, provided pre-program

information to clients, customized client program materials,

coordinated deliverable content, post-program tasks such as invoicing,

program feedback reports and follow up.

. Participated in the creation of proposals and contracts and creatively

utilized a variety of programs to provide an edge to look and

readability for maximum marketability. Drafted, finalized formatting

and proofed: client proposals, letters, terms of engagements, scoping

of fees, new contract record-keeping and existing contract amendments.

. Performed analyses on multiple ongoing projects and maintained

databases with engagement status information for accurate sales

forecasting.

. Processed program invoices and opened new engagements in an accurate

and timely manner.

. Tracked engagement profitability and program trends to identify new

business opportunities.

. Sales forecasting: reported on total regional sales forecasting and

intercompany revenue.

. Involved in the induction and on-boarding for the Client Services

team: development and improvement of the Client Services on-boarding

manual and application in training for new hires.

. IT: Liaison for the North American region: work with IT department

from London and Sydney to maintain the company network and efficient

running of hardware.

New York Life, 51 Madison Avenue, New York, NY 10010

(August 2011 - April 2012)

Consultant - Special claims project

. Analyze and Research practices to determine redundant procedures and

improve quality and efficiency

of processes for operational excellence. Data Management: update

internal databases and track client files in Excel and utilize excel

formulas to differentiate case categories for research and analysis;

training of new hires for the project.

Louis Vuitton, The Mall at Short Hills, Short Hills, NJ

07078 (November 2007- January 2008)

Seasonal Sales Associate

. Sales: actively participated in all stages of the retail sales process

and shadowed all staff from the sales register to the regional

manager.

. Inventory: provided periodic inventory information for in time re-

supply and accuracy of the sales.

. Gift Wrapping: learned and provided artistic gift-wrapping to increase

the quality of sales delivery.

. Catered to exclusive clientele/custom orders: provided personal and

personalized delivery of special orders for select clientele.

Guardhill Financial Corp. NY, NY 10022

(January 2007- November 2007)

Office Assistant, Accounts Receivable

. Responsible for temporary mailing and filing: (assisted in annual

mailing of 10,000+ letters).

. Data-entry: provided database entry by using custom DB

application running under Windows XP operating

system, related to customer information and mortgage sales.

. Interacted with new or existing customers, answered/redirected

calls to the appropriate Broker.

Radiological Services Boonton, NJ 07005

(January 2006 - May 2006)

Office Manager

. Helped manage office while CEO was on leave, reviewed and distributed

approved diplomas to clients, as

well as managed client accounts.

. Client Account Management: completed a variety of forms and documents

in MS Word and Excel

. Provided mailing and filing services.

EDUCATION

Rutgers University Business School, Newark, NJ

(Graduated: January 2011)

* Bachelor of Science: Management and Global Business / Minor:

International Affairs; G.P.A.: (3.47)

Globalization and its Critics- 7 country Study Abroad, Syracuse University

(Summer 2009)

SKILLS

. Operating Systems:Windows, Mac OS X, some Linux; Software/Hardware:

Microsoft Office (2003-2013): Word, Excel, Access, FrontPage,

PowerPoint, Visio, Microsoft Project; Adobe Acrobat, Paint Shop Pro,

Photoshop, SharePoint, WebEx, ShoreTel, Kyocera 7550ci production

printer

. Acquired and developed Negotiation, Communication, and Business

Etiquette skills through cross-cultural interactions while traveling

in several countries, as well as at University (U.S. News & World

Report's most diverse national university in the United States,

Rutgers-Newark).

. Developed planning and budgeting skills by financing and planning,

organizing trips around the world: performed various analyses of

foreign taxes, prices, currency exchanges, spreadsheets, and record

keeping of expenses.

. Languages: English - Fluent; French - intermediate; Spanish - entry

LEADERSHIP/VOLUNTEER

> Contributor: The Rutgers Observer, Newspaper Fall 2010

> Nominated: Undergraduate Representative, Course of Study Committee: aided

faculty and staff in the development

and implementation of new curricula Fall 2009 - Spring '10

> Dean's List: Rutgers Business School, Fall 2008 - Spring '09; Spring -

Fall '10

> Clubs/Organizations: Marketing and Management Society, Rutgers; VP

External Affairs Fall 2008 - Spring '09

> Volunteer/Community Service: NYEBN Business Network; Revlon Walk (NY);

Avon Walk (NJ); Community Food

Bank, Hillside, NJ; NJPIRG-Volunteer; Rutgers Alumni Association;

Rutgers Alumni Club of New York City

HOBBIES: Skiing, Horseback Riding, Hiking, Running; Global Affairs,

Technology, Art: visual arts, theater, fashion, painting, sculpting,

graphic design; Culture/Travel: Canada, England, France, Germany, Belgium,

Holland, Italy, Austria, and Switzerland)

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