Customer Service Data Entry
Resume:
Sharmiki(a) Redding
**** ******** **** **********, **** 45239
***********@*****.***
Qualifications Summary: Experienced support professional working in fast-
paced environments that demands strong organizational skills, technical and
interpersonal communication skills. Extremely trustworthy, ethical and
discreet, committed to superior customer service. Detail oriented and
resourceful in completing projects and task; with the ability to multi-
task. I would like to obtain a position that would utilize my leadership,
administrative, and educational skills.
Education:
University of Cincinnati, Cincinnati, Ohio
MBA, Masters Business Administration June 2014
University of Cincinnati, Cincinnati, Ohio
BA, Organizational Leadership & Business Minor - June 2010
The primary objective of the organizational leadership program is to
provide me with the skills and knowledge to perform as an effective leader
within any organization and society. It is a degree for students who want
an interdisciplinary program with a social sciences orientation that will
make them competitive in the job market. The goal of the degree is to
educate me to use critical thinking and communication skills to enhance the
performance of the organizations, communities and professions.
Classes:
Finance, Multiple Economics, Operations Management, Accounting, Business
Management, Writing for Business, Communication, Capstone Experience,
English, Spanish, and Statistics.
Creator of Working on Woman "WOW" Empowering women to achieve lifelong
successes.
Are mission is to develop the potential of women and empowering of families
through leadership and effective action.
Work Experience:
9/2010 - 9/2012, University of Cincinnati Foundation (UCF), Cincinnati,
Ohio
Coordinator for Corporation and Foundation Relations (CFR)
Maintain and coordinate calendars for Director, Associate Director and
Assistant Director. Coordinate corporate and foundation meetings/visits,
campus visits, and events. Prepare presidential overviews and
correspondence for events. Provide annual and monthly CFR budget updates.
Handle expense for all CFR staff. Tracking and data entry of Non-
government Sponsored Research from list distributed monthly. Prepare
matching gift letters/emails/tracking/updates. Monthly and quarterly CFR
status updates for Campaign/Leadership meetings when requested from EVP.
Prepare CFR summary for quarterly Deans' Advancement Reports. Solicitation
Approval Forms - completed for any asks $100,000 and above. Prepare
PowerPoint Presentations as needed. Prepare annual goal setting for CFR,
meetings, agendas and minutes. Check Requests/purchase orders, and front
desk coverage. Oversee expense for regional development officers and VP of
UCF.
9/2010 - 10/31/2011, University of Cincinnati Foundation (UCF), Cincinnati,
Ohio
Executive Office Assistant to the President
Provide daily support to the President of UCF, managing travel,
Flight/Hotel/Car reservations, put together itinerary/travel notebook,
arrange and map out appointments, call/email prospects for meeting
dates/times, add all call/email results into BSR, schedule and maintain
outlook calendar, oversee expenses, booking appointments, preparing
correspondence, data entry, and handle telephone calls. Duties also
include attending meetings, prepping board materials, assist chairman of
the board, office of the President Commencement reps, letters, and
certificates, employee relations committee, and manage all events.
11/2007-9/2008, University of Cincinnati, Cincinnati, Ohio
Temporary Buyers Assistant
Provide daily support to the Interim Director of Contract Compliance/APP
Senior Buyer buying team "A". Working daily in SAP processing change order,
purchase orders, processing check request and creating requisition.
Delegating work to replacement buyers, processing POPR reports in SAP,
obtaining quotes on the phone and on line from customers, filing, and
registering vendors to process payments.
6/2007-10/2007, University of Cincinnati, Cincinnati, Ohio
Temporary Executive Assistant to the Executive Director, Dept of
Renovations Architecture & Engineering.
Provided daily administrative support for the VP of renovation and staff
members consisting of Architects, and Senior Staffing engineers. Handled
telephone calls, routed calls to appropriate individual or took messages.
Handles scheduling, Greeted and directed business clients, assisted in
preparing correspondence, reports, memos, forms, and documents. Also assist
staff with related clerical duties such as photocopying, faxing, filing and
collating typed documents.
Computer Skills & Others:
Proficient knowledge in Microsoft Office Products, Transcription, SAP,
internet, fax machines, and copiers, etc. Goal oriented with strong
attention to detail and organizational skills
Intermediate office and clerical experience including scheduling
appointments, maintenance of calendar, operation of multi-line phone
systems, data entry, monitoring
Reference available upon request
Contact this candidate