Neil Tenzer
201-***-**** ***********@*****.*** **9 DeRose Ct. West Orange, NJ 07052
http://be.net/neiltenzerux www.linkedin.com/in/neiltenzer
Summary
Seasoned, self-motivated, resourceful user experience designer/analyst with a career dedicated to user
experience design, user interface design, usability, user-centered design best practices, interaction
design, human factors and all of the aspects therein. Simply speaking, providing an easy-to-use, yet
innovative design that takes users feedback, business requirements and project team comments into
account. Engaging leader with the ability to guide other designers and build trustworthy, respectful
relationships with business partners, analysts, developers and all members of a project team.
Experience
Automatic Data Processing, Inc. – N.J. 11/03 – 7/13
Senior User Experience Designer
Design user interfaces for web-based, mobile and desktop products from conceptualization
through implementation, with the primary focus of deliverables that include quality, easy-to-
use user interfaces and clear functional designs.
Consult with project teams to provide guidance, support and leadership as they
move through their design processes.
Lead and support other UX Designers as they work on their own projects.
Collaborate with business stakeholders, marketing, analysis, and product development among
others throughout the product life cycle.
Participate in strategic and tactical user-research studies to obtain consumer insight.
Create functional design and behavior specifications to support the featured UI
design.
Lead and participate in design meetings with both internal associates and external clients.
Building and maintaining of pattern libraries and style guides.
Senior Technical Writer 01/01 – 11/03
Create and write online help and error messages for Web-based payroll management software
with approximately 1.1 million registered users.
Write user manuals for both IT and business stakeholders on new features and impacts to
clients.
Work with IT executives to document and publish release notes after major releases.
Econovo, Ltd. – N.J. 05/00 – 12/00
Technical Writer/Project Manager
Serve as lead presenter to partners for new and updated product releases.
Manage and assist in various aspects of the company’s project flow and
establishment of the project; leading daily meetings on project status.
Write, review and maintain user manuals and business requirements.
Certifications/Qualifications
• Certified Usability Analyst (CUA) – Human Factors International
• Certified Experience Analyst (CXA) – Human Factors International
• iRise Certified Modeler – iRise
• Skilled in design applications (iRise, Visio, Photoshop/Paint Shop Pro), user interfaces (UI),
websites, MS Office (Word, Excel, Powerpoint, Outlook)
• Adept at all phases of the product lifecycle, including requirements gathering and user analysis,
testing, graphic user interface (GUI) design, and implementation
• Knowledge of human-computer interaction (HCI), navigation, and usability for UX design
• Strong design and production skills with emphasis on interactive elements
• Experience in Agile design, and the governance of usability standards
• Knowledge of document management and design repositories, such as Sharepoint
• Exceptional communication, interpersonal and time-management skills
• Knowledge of Payroll, HR, Benefits, Time Management systems and information
Education
B.A., Journalism – University of Rhode Island, 1996