Project Manager Management

R onald Pierce

*** ********* ***** ********, ** *9212 803-***-**** *********@*****.***

h ttp://www.linkedin.com/in/ronaldapierce/

P roject M anager

SOF TWARE T EST I NG E N TERPR ISE I M P L E M E NTAT IONS SYSTE MS

E NG I N EER I NG

• Experienced P roject M anager and P rogrammer offering 15 years of success

l eading all phases of diverse technology projects; M BA and CIS degrees, Project

M anagement Certificate, 15 years of combined computer programming and team

leadership.

• Business strategist; p lan and manage multimillion-dollar projects a ligning business

goals with technology solutions to drive process improvements, competitive advantage and

bottom-line gains.

• Excellent communicator; leverage technical, business and financial acumen to

communicate effectively with client executives and their respective teams.

• Experienced in project management methodologies. A ble to manage multiple large

p roject teams and known for high-quality deliverables that meet or exceed timeline and

budgetary targets.

Education & Credentials

Project Management Certificate

Villanova University - Completed September, 2013

Masters of Business Administration (CIS emphasis)

Webster University, Columbia, SC - Graduated December, 2005

Bachelor Science Degree: Computer I nformation Systems

Mount Olive College, Mount Olive, NC - Graduated May, 1998

P M Skills Summa ry

I T Project Lifecycle: Value-Added Leadership:

Project Management: Requirements Analysis Cross-Functional Supervision

Systems Testing ROI Analysis Team Building & Mentoring

H IPAA/5010 Training Costing & Budgeting Client Relations & Presentations

Project Scheduling Business & IT Planning

Testing/QA/Rollout/Support Vendor Management

C areer P rogression

H IPAA/5010 P rogram Manager,

Quality Software Services, Inc., Columbia, SC - 2011 to 2013

Recruited by QSSI to provide project management over large-scale, top-priority and complex technology

testing ini tiatives. Managed budgets of up to $3M and cross-functional teams of up to 25 business

analysts, systems testing analysts, sub-contractor company resources, and third party vendor solutions.

Conducted annual H IPAA/5010 X12 EDI standards t raining for all testing groups for the contract.

Achievement H ighlights:

• Drove the high-quality completion of systems testing and national implementation projects for

Centers for Medicare & Medicaid Services.

• Led teams across broad technical, financial and business disciplines. Focused teams on change

request testing requirements and t racked progress to ensure project milestones were completed on

t ime, on budget and with the desired results.

• M i t igated r isk factors through careful analysis of complexity r isk and statistical data. Anticipated

and managed change effectively in rapidly evolving systems processing environments.

• Defined processes and tools best suited to each project. Managed teams based on waterfall

approaches depending on project specifics and client goals, creating detailed project road maps,

p lans, schedules and work breakdown structures.

• Achieved the company’s first 100% Bonus Award Fee for meeting all year end project objectives set

forth by customer.

Representative P rojects (2011 to 2013 )

• Systems Testing:

o Led systems testing of robust, scalable and secure electronic data interchange (EDI) of

Medicare claims processing systems. Transactions included: 837,835,277CA,276/277, 999,

T A1, & ICD-10 testing with XML conversion tables.

Results: Completed projects up to 1 month ahead of schedule of each quarterly testing

period. Leveraged unutilized testing tools and methods the reduced testing cycle times

f rom days down to minutes, reducing testing data mistakes and increasing t ime for analysis

of testing results and documentation.

o Led H IPAA/5010 X12 certification testing for all Medicare Administrative Contractors

nationwide.

Results: Streamlined testing locus of control from the contractors to a central project

manager for all contractors. Directed proper testing methods and expected results

expectations and documented progress to a central t racking database so that testing t rends

and problem analysis could be better illustrated. Reduced nationwide testing t ime from 10

months down to 2 months.

H IPAA/5010 T raining :

o H IPAA privacy, 5010 X12, H P QTP, HP Quality Center, ICD 10 Technical t raining of all

technical staff.

Results: Led to extensive knowledge and understanding improvement of H IPAA privacy and

E DI t ransactions for all systems testers and business analysts. Testing errors decreased by

75% over the course of two years, bringing about testing quality measured in the high 90 th

percentile for the entire contract.

Early Career T rack

Sr. Consultant - January 2011 – April 2011(4 month contract)

Axiom Systems – Frederick, MD

Recruited to develop new system architecture through GAP analysis of legacy system architecture and

p rocesses.

Results: I mplemented new system architecture with included stored procedures in Oracle 10G, 5010

compliant t ransactions built with ECMap, and ECGateway scripting, as proposed for client. Developed

t raining materials and companion guides for new system architecture.

Sr. I n tegration Engineer - M arch 2008 – December 2010

Legacy Consulting – Plano, TX

Recruited to manage EDI Production Support for daily EDI processes and systems development.

Results: C reated custom stored procedures in T-SQL (MSSQL 2000/2005) and perform data analysis,

validation, and mapping . Developed, and maintained t ranslator maps for 820,834,837,835,277,276, 997, &

A ny to Any X12 t ransactions using Sybase/Paperfree ECMap and ECGateway, ICD9 &10 Conversion beta

testing.

A pplication Development Programmer Analyst - M arch 2001 – March 2008

PalmettoGBA, Inc. - Columbia, S.C.

Recruited for development of new Translator Systems architecture for Medicare EDI.

Results: Lead t ranslator migration from mainframe to client/server architecture. Developed, and

maintained t ranslator maps for 820,834,837,835,276,277, 997, & Any to Any X12 t ransactions using

Sybase/Paperfree ECMap and ECGateway, HP QTP, HP Quality Center, ICD-9 mapping development

& testing.

P rogrammer/Analyst - September 1999 - March 2001

Southeastern Freightlines, Inc. Lexington, S.C.

Recruited for Y2K implementation project coding and testing.

Results: P rovided programming/analysis to existing information systems for Y2K coding project.

P rogrammer/Analyst - J uly 1999 - September 1999 (3 month contract)

ObjectRealm Consulting Group, L.L.C. - Columbia, S.C.

Recruited to create and maintain e-commerce business web sites with Microsoft Visual Studio tools.

Results: C reated Shopping cart enabled online businesses for clients. C reated financial budgeting web

applications for clients.

P rogrammer/Analyst - M ay 1998 - July 1999

Policy Management Systems Corp., Columbia, S.C.

Recruited to the In ternational S3 Services Division.

Results: Coded, tested, maintained and documented programs from detailed specifications in OS/2 and NT

environments. Developed and altered GUI interfaces for PMSC products. Formulated system scope and

objectives for new projects. Travelled to international client locations for software installation and

configuration.

M ilita ry Experience :

US NAVY - Charleston, SC

Torpedoman Tech 3rd C lass/Submarines – (TM3/SS) 1987-1991

• Developed submarine shipboard inventory database for USS Tecumseh SSBN-628.

• QA Inspector for Navy SubSafe Systems Program.

• Management of 15 subordinates in Torpedo Weapons Division.

• Top Secret Clearance (now inactive)

Technical Skill Sets:

Project Management \ Collaboration Software: M S Project, MS SharePoint, MS Visio, MS PowerPoint

Programming Languages: LA MP, XML, C++, SQL, VB.net, VBScript, JavaScript, korn shell scripting,

I BM VS COBOL I I, M icrofocus COBOL, TSO/JCL, HT M L,

E D I T ranslator Software: Sybase/Paperfree ECMap & ECGateway for AIX, Solaris, & Windows

Databases: SQLServer 2005/2008, IB M DB2, MySQL, O racle 10x

324 Clearview Drive. Columbia, SC 29212 803-***-**** *********@*****.***

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