Manager Customer
Resume:
Isabel Jacobs
Coral Springs, Fl. 33065
e-mail: *******@*****.***
PROFILE: Dedicated, very well organized, motivated and hard working professional offering many
years of experience in office work.
SKILLS: Accept and screen telephone calls; respond to routine inquires from vendors, suppliers and
others, Establish, maintain and revise record keeping and filing systems, faxing, emailing, copying,
provide customers with information regarding their accounts and billing, review customer orders, delivery
dates. Prepare routine work orders, Collect and post outgoing mail; deliver packages as needed .
Complete a wide variety of word processing assignments often confidential
Collect information for and/or prepare a variety of ongoing administrative reports, prepare quotations,
work orders, packing lists and invoices.
Purchasing and selling, Performed debit collections for past due accounts, posting payments and make
bank deposits. A/R. A/P.
Coordinate shipments and create labels according to customer/vendor specifications. Maintain shipping
records on all orders and tracking numbers. Daily shipping and packing using UPS,WORLDSHIP,
FEDEX, DHL or any other method. Handle incoming calls from customers in Central and South
America, Europe, and Asia in English or Spanish language.
WORK HISTORY:
Lost Iguana Hotel & Resort, Dec 2011- Sept.2012 (cust. Serv. Manager)
Self employed May 2008 – 2011 (Cust,Serv, Organizer)
Cemanco LC 11/14/2005 to April 2008 (Adm. Assist.)
O'Pelle Enterprises 06/01/02 to 09/2005 (Adm.Assist./Cust.Serv.)
EDUCATION
American Business Academy: Secretary
Willow CSN, Inc: Advance training
ESL Certification.
Public Notary State of Florida
SUMMARY OF QUALIFICATIONS
MS Office, Peachtree, QuickBooks, Outlook Express, Internet surfing, ACT, SA400, Famous
LANGUAGES Fluent Spanish and English
Hello:
I am very interested in the position available at your company, as you can see on my
resume, I have not only years of experience but also the qualification required for the
job; I am a very responsible, reliable honest and dedicated person, and for that reason
together with my qualifications I know I will be of a great help to your company,
I appreciate very much you taking the time to review my resume, and hope to hear from
you soon.
Sincerely,
Isabel jacobs.
Contact this candidate