Project Manager Management

STEPHEN C. WYLE, PMP

Deering, NH ***** ( 603-***-**** ( *****@******.***

EXECUTIVE SUMARY

Results driven implementation project manager/consultant with a successful

track record of developing and leading enterprise-level initiatives from

concept to completion through quick decision making, issue identification

and resolution skills. Highly analytical, self-starter valued for strong

communication skills and collaborative approach. Driven by new challenges

and a desire to be successful in all endeavors.

CORE COMPETENCIES

? Strategic Planning ? Risk Identification &

Management

? Collaborative Leadership ? Client Management

? Consulting & Negotiation ? Service Level Agreements

? Problem Solving & Resolution ? Organization &

Communication

PROFESSIONAL EXPERIENCE

Aon Hewitt

2012- Present

Compensation Implementation Manager

Directed, coordinated and exercised functional authority for planning,

organizing, controlling and integrating multiple implementation projects in

accordance with the PMO's success criteria. Responsible for creating and

monitoring the overall project management plan to include complete project

schedules, scope definition, budgets, resource alignment and project

governance.

. Created and maintained project management documentation, including the

SOW, project schedule, status reports, and task completion reports and

ensured that project records were complete, current, and stored

appropriately.

. Recorded detailed customer requirements, constraints, and assumptions

with stakeholders in order to establish the project deliverables, using

requirement-gathering techniques and the project charter.

. Consulted clients on best-practice business and process solutions.

. Created Client Fit-Gap analyses for talent management vendor solutions.

Fidelity Investments, Merrimack NH

1998 - 2012

Implementation Analyst Consultant (2004 - 2012)

Oversaw full life cycle project management of implementation projects, fee-

for-service change requests, enhancements and special projects for Bank of

America, Fidelity Investments, The Hartford, BASF and ABB.

. Implemented clients on Fidelity's proprietary Compensation Planner

application. Successfully converted over 50,000 participants to the new

online tool.

. Documented, prioritized and coordinated client requirements, enhancement

requests and special projects explaining system, pricing and timeline

implications.

. Designed, developed and delivered comprehensive post transition support

guides detailing each client's relationship with Fidelity's HRP Service,

their transition to another provider and all the associated data archival

decisions.

Senior Business Analyst (2002 - 2004)

. Oversaw team of analysts responsible for the successful implementation of

The First American Corporation onto Fidelity's HR Payroll service.

. Led client product demonstrations, requirements gathering sessions, and

requirements reviews.

. Developed and maintained project plans, work plans, analysis

documentation, issues logs, test cases, test plans, and managed

stakeholder expectations.

. Created product baseline documentation for use in future implementations.

Business Analyst (2000 - 2002)

. Coordinated business acceptance and client acceptance test phases of

Agilent Technologies' HR Payroll implementation. Responsibilities

included: creation of test plan/scope, creation of test scenarios and

test cases, defect management, and defect resolution.

. Developed Fidelity and client readiness materials, including client

training materials and functional guides for call center and operations

teams.

. Mentored and trained clients and other staff members on HR/Payroll

functional matters.

Project Manager (1998 - 2000)

. Managed over 20 Defined Contribution plan implementations.

. Aggressively managed project scope and resources to ensure on-time

delivery of milestones.

EDUCATION

? PMP Certification, Project Management Institute, 2010

? MBA, California State University San Marcos

? BA, Political Science, University of New Hampshire

PROFESSIONAL DEVELOPMENT

? Six Sigma Yellow Belt, Fidelity's certification for Process Owners, 2005

? Managing Successful Negotiations, Boston University Corporate Education,

2004

TECHNICAL

MS Project, Agile Methodology, Lotus Notes, Visio, Powerpoint, MS Word, MS

Outlook, MS Excel

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