assistant restaurant manager
Resume:
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Ashish Kumar
H. No- C-*/***, Phase IV, Aya Nagar,
New Delhi -110047,
Ph : +91-989*******
Email : ***********@*****.***
Objective
To acquire new skills and knowledge which contribute to achieve the
organizational goals
and objectives and in due course enhance my knowledge and skills through
the exposure
and experience.
Experience Summary
o More than 9 years of experience in hotel and hospitality industry.
o Working as Asst. Restaurant Manager in HARRY's Karaoke Lounge from
7th May 2012 to till date
o Worked as captain in STONE Restaurant from Sept, 2007 to till Feb.
2012.
o Worked as captain in "101Caf & Bar" from April, 2007 to Aug, 2007.
o Worked as trainee captain in "101Caf & Bar" from Jan, 2006 to
March, 2007.
o Worked as senior steward in "East 101" from April, 2005 to Jan,
2006.
o Worked as senior steward in "Crave" July, 2004 to March, 2005.
o Worked as steward in coffee shop "Palmyra" from Nov, 2003 to April,
2004.
Skill Profile
. Maintain positive relationship with guests and staffs in high
volume service.
. Understand and handle guest enquires, requests, complains and
resolve them with appropriate attitude and service.
. Monitor guest satisfaction and take personal responsibility to
ensure it.
. Initiate and conduct training for junior staff.
. Knowledge of computers.
Work Experience
o ASST. RESTAURANT MANAGER, HARRY'S Karaoke lounge & bar an unit of Harrys
Kitchen Pvt. Ltd., New Delhi from 7th May 2012 till date.
JOB Responsibilities:
o Ensure quality guest service and relations.
o Ensuring product consistency all the times.
o Responsible for proper inventory management.
o Hire and train new associate.
o Ordering supplies.
o Responsible for proper Food and Hygiene within the outlet.
o Help manager.
o CAPTAIN, STONE Restaurant, an Italian lounge & bar an unit of Moet's Bar
be que 50, Defence Colony Market, New Delhi from 6 Sept 2007 to 29th
Feb 2012.
JOB Responsibilities:
o Communicate service needs to chefs and stewards throughout
functions.
o Complete in-charge for group functions, prepare and present checks
to group contacts for payment.
o Ensure restaurant ready for service and ensure centerpieces are
properly displayed on each table.
o Inspect the cleanliness and presentation of all cutleries and
crockeries prior to use.
o Set table according to the type of event and service standard.
o Communicate additional meal requirement and special request to
kitchen.
o Maintain cleanliness of work area throughout the day.
o Follow company security and safety policies and procedure.
o Ensure uniform and personal appearance are clean and professional
o Maintain confidentiality of proprietary information and protect
company's assets.
o Welcome and acknowledge all guests as per company standard.
o Ensure proper and professional communication languages with
everyone and answer all telephonic queries with professional
etiquette.
o Ensure adherence top quality expectation and standards.
o Perform other reasonable job duties as requested by seniors.
o Worked as a captain in "East 101Caf & Bar", ground floor, tower-B
Global Business Park, Gurgaon from 1st April 2007 to 31st Aug 2007.
o Worked as a Trainee captain in "101Caf & Bar", ground floor, tower-B
Global Business Park, Gurgaon from 16th Jan 2006 to 31st march2007.
JOB Responsibilities:
o Provide pleasant dining services with quality service to customers.
o Ensure cleanliness of service area and food item before service.
o Maintain the service standards and follow all regulations while
performing duties.
o Responsible for handling and serving all food items as per the
policy.
o Worked in coordination with kitchen to ensure that customer receive
high quality service and satisfactions.
o Assist kitchen to carry out their work while preparing meal.
o Conduct final check on the quality standards maintenance on food
ready to deliver to customers.
o Total in charge of the bar
o Worked as a Senior Steward in "The East 101", ground floor, tower-B
Global Business Park, Gurgaon from 18th April 2005 to 15th Jan 2006.
o Worked as a Senior Steward with "Crave" well known Restro-Bar at Sahara
mall, Gurgaon from 12th July 2004to 31st March 2005.
JOB Responsibilities:
o Greet new customer and escort them to the table.
o Present menu and answer queries about item making recommendation
upon request.
o Recommend wines and other drinks to customer.
o Note customers order, communicate to kitchen and deliver them.
o Worked in coordination with kitchen to ensure that customer receive
high quality service and satisfactions.
o Ensure that customer enjoy their meal and take action for any
issue.
o Clean table and area after guest depart.
o Worked with "The Bristol" Hotel, Gurgaon as a Steward in the Coffee
Shop "Palmyra" from 19th Nov. 2003 to April 2004.
JOB Responsibilities:
o Ensure high quality service and standards.
o Monitor food preparation methods, portion serve and preparation.
o Elevated guest satisfaction by investigation and resolve complains.
o Managed guest relation and answer queries about menu.
o Provide culinary education to peers and guests.
Professional Course
. One and half year craft course in F&B production and service from
Maurya Institute of Hospitality and Management (Authorized center for
Sikkim Manipal University) in 2002
. Certificate course in Microsoft Office.
Industrial Training
Hotel Aketa, Dehradun from 5th Jan 2002 to 30th June 2002.
Educational Qualification
. Graduated in Tourism studies from IGNOU in 2002.
. Intermediate in Science from B.I.E.C. in 1995.
. Matriculation (10th) from B.I.E.C. in 1993.
Personal Details
Name : Ashish Kumar
DOB : 1-April-1978
Sex : Male
Marital Status : Married
Language Known : English, Hindi
Nationality : Indian
Hobbies : Travelling, Listening Song, Interacting people
ASHISH KUMAR
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