Project Manager Sales

Richard B. Walcutt

Home 740-***-**** . Cell 614-***-**** . ****.*******@*****.***

Innovative thinker with broad-based expertise in operations, technology,

and corporate strategy.

Proven ability to quickly analyze key business drivers and develop

strategies to grow bottom-line.

High-integrity, energetic leader known for ability to envision and create

successful outcomes in complex situations. Diverse functional expertise,

with a tenacious commitment to driving sales, profit, and market-share

growth. Areas of expertise include:

.Leading Change .Developing New .Managing Budgets and

Businesses P&L

.Redesigning Business .Product Development .Leading & Developing

Processes Teams

.Contract Negotiation .Growing Revenue and .Vetting New Business

Profit Models

.Technology Integration .Forming Strategic .Building Shareholder

Alliances Value

PROFESSIONAL HIGHLIGHTS

. Strategic Planning - Led start-up and management of joint venture; from

ground up to over $5 million in net income annually. Drove all aspects

of operations, comprised of 39 employees across three sites. Managed $20

million budget.

. Transformational Change - Reengineered numerous business functions, saved

over $10MM in a 3 year period through reengineering projects while better

aligning operations with business strategy.

. Business Development and Sales Leadership - Developed and delivered sales

strategies and processes to help the business achieve organic growth;

increased prospect acquisition by 60%.

. Corporate Development - Developed and deployed outsourcing strategy that

resulted in $4.5 MM in annual operating savings. Increased customer

satisfaction.

. New Business Start-up - Collaborated with software start-up Square on

development of new JV; application allows businesses and individuals to

accept credit card payments through smart phone.

. Mergers and Acquisitions - Managed merger as part of strategic

realignment. Project involved converting enterprise systems,

connectivity, networking, facilities management, staffing, organizational

design, and implementation of new processes and procedures.

CAREER HISTORY & ACCOMPLISHMENTS

JP MORGAN CHASE & COMPANY, Columbus, OH - 2005 to present

Vice President, Innovation Manager, Business Banking

Responsible for vetting innovative product and process initiatives,

championing these initiatives through the new product initiation process,

and ultimately delivering these initiatives to the marketplace.

. Partnered with Jack Dorsey, co-founder of Twitter, to develop pilot

for Square; an industry leading technology that allows credit card

payments to be submitted via the user's smart phone.

. Integrated Paymentech, Chase's merchant services arm, with the Retail

Bank to create a more seamless customer experience. Increased

referral volume by 35%.

. Worked with two (2) outside venders, Chase on-line team, and various

other systems to develop a process allowing customers to customize

debit and credit cards with uploaded pictures / logos.

. Developed CRM platform and worked with C-level management to deliver

sales strategies.

CHASE HOME FINANCE, Columbus, OH - 1997 to 2005

Vice President, Business Planning / COO, Blue Box Holdings, Inc. (2000 to

2004)

Highly visible strategic role formulating and implementing a vertical

integration strategy, including (i.) identifying and developing strategic

partnerships with vendors, (ii.) creating de novo joint ventures around

those business models, and (iii.) managing P&L of joint ventures. Managed

a team of five (5) project managers and two (2) support staff on major

corporate initiatives.

. Developed new bundled services product that simplified loan-closing

process. Solution provided one-company face for all aspects of

mortgage settlement (i.e., Appraisal, Title, etc.), streamlined

procedures, and delivered $2.5 million in settlement fee savings to

customers, while increasing client satisfaction by 15%.

. Led start-up and management of two joint ventures as part of Blue Box

Holdings, Inc. JV's delivered over $5 million in net income annually.

Drove all aspects of operations, comprised of 39 employees across

three states. Designed corporate identity, including branding, and

positioning.

Assistant Vice President, Business Process Reengineering Manager (1997 to

2000)

Initiated and managed projects to enhance corporate productivity and

efficiency. Managed IT projects with budgets of $1 - $5 million comprised

of 50+ team member. Managed staff of 5 project managers.

. Led initiative to outsource hazard insurance processing to a strategic

business partner. Managed $2.5 million budget and 65 person project

team. Project involved managing application development, call center

build out, integration of operational processes, HR planning, and

contract negotiation. Resulted in $4.5 million in annual savings.

. Managed integration of Chase Financial Corporation and Chase Home

Finance as a result of strategic realignment. Merged operating

systems and business processes into a cohesive operation. Project

involved converting enterprise systems, connectivity, networking,

facilities management, staffing, organizational design, and

implementing new processes and procedures.

. Drove document imaging project from conception through implementation

that converted paper-based documents into a digital format.

Delivering savings of over $2.5 million annually through optimizing

document accessibility, management, and retrieval, as well as gaining

full disaster recovery on all images

Earlier Career: BANC ONE CORPORATION, Columbus, OH

Product Support Manager, Banc One Investment Management

(1995-1997)

Reengineering Project Manager, Funds Management Company

(1993-1995)

Project Manager, Bank One Columbus (1989-1993)

COMMUNITY MUTUAL BLUE CROSS & BLUE SHIELD, Worthington, OH

Productivity Engineer (1985-1989)

ROCKWELL INTERNATIONAL, North American Aircraft Ops,

Columbus, Ohio

Industrial Engineer (1984-1985)

Education: THE UNIVERSITY OF DAYTON, MBA

Member: Beta Gamma Sigma, National Scholastic Honorary

THE OHIO STATE UNIVERSTIY, BS Industrial and Systems

Engineering

Graduate: Leadership Columbus, Class of 2003

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