Customer Service Sales

**** * ***** **** . **** beach, fl *****

PHONE 561-***-**** . E-MAIL *************@*****.***

Sarah Rippner

SUMMARY OF skills

Microsoft Office First Aid, CPR, AED certified

(Word, Excel, Outlook, Sales and Customer Service

PowerPoint) Achievement oriented

Certified Personal Trainer Self-starter and motivated

Website management & Efficient and organized

development Professional and enthusiastic

Computer savvy

Human Relations

Professional experience

8/1/2012 - Present YouFit Health Club

Lantana, FL

Assistant General Manager

Customer Service

Sales

Operations

Manage Personal Trainers

12/2011 - 6/1/2012 L.A. Fitness

Boynton Beach, FL

Personal Trainer/Sales

Create and implement weight training, functional training

and core training exercise programs for clients

Schedule and meet the needs of each individual client

Provide a safe, motivating and healthy environment

Sell and/or upgrade memberships

4/2009 - 9/2011 Families First of Palm Beach Co.

West Palm Beach, FL

Admin. Assistant

Maintain agency's website

Creating and maintaining agency's Facebook and blog

I/T support. Working collaboratively with outside vendor

for larger issues

Data entry

11/2008 - 2/2009 Dept. of Afterschool Programming

West Palm Beach, FL

Website Consultant

Maintain the department's web site using Adobe Contribute

02/2007 - 11/2008 Dept. of Afterschool Programming

West Palm Beach, FL

Statistical Analyst/21st CCLC Grant

Supervision/Afterschool Director

Liaison between the Department and afterschool sites.

Created and implemented forms to reconcile data for grant

review

Visited afterschool programs for fiscal reviews

Compiled and entered data for the 21st CCLC grant

Revised all departmental manuals for consistency

01/2006 - 02/2007 Odyssey Middle School

Boynton Beach, FL

Confidential Secretary

Answered directly to the Principal

Supervised and managed nine full-time administrative staff

Created and implemented job descriptions and schedules for

supervised staff

Managed payroll and personnel files for 130 faculty and

staff

Maintained consistent communication with the following

departments located in the Palm Beach County School

District: Payroll, Budget, Human Resources, Benefits, and

Federal Grants

07/2005 - 12/2005 Bright Futures International

North Palm Beach, FL

Afterschool Director

Created and implemented a safe, structured and educational

environment conducive to the needs of students, parents

and teachers

Maintained an effective budget and order necessary

supplies

Recruited, evaluated, supervised and trained all

afterschool personnel

Managed weekly billing for enrolled elementary and middle

school students

07/2003 - 06/2005 One Room School House Charter

Gainesville, FL

Afterschool Director/AmeriCorps Grant Supervisor

Created an effective budget and purchase all necessary

supplies

Trained, supervised and evaluated nine part-time

afterschool personnel

Managed weekly billing for 80 enrolled elementary and

middle school students

Worked with the Department of Children and Families for

additional resources

Sought sponsorship, volunteers and fundraising

opportunities through local businesses, established

corporations and parents

Contributed to the increase of our AmeriCorps READS Grant

from $25,000 in 2004 to $75,000 in 2005

06/2001 - 06/2003 MACS Charter School

Micanopy, FL

Afterschool Director

Created a 3K profit in one year from a struggling program

Recruited, trained, supervised and evaluated six part-time

afterschool personnel

Managed weekly billing for 50 enrolled elementary school

students

Education

2010 NESTA

Certified Personal Fitness Trainer (PFT)

1998 - 2002 Santa Fe Community College Gainesville, FL

Associate of Science

Business Management

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