Human Resource Manager

L au re Jones

**** *** ** * * ive • P a rma, Ohio 44134 • H ome: 440-***-**** • C ell: 440-***-****

ab8w92@r.postjobfree.com

CAREER SU M MARY

Human Resource professional with proven results developing and leading multiple functional areas in

a fast paced, highly customer focused corporate, distribution center, and multi-state environment.

P ROFESSIONAL EXPER I E NCE

Dots L LC, Glenwillow, OH

Dots is a privately owned women’s fashion retailer operating over 400 stores across 28 states and

employing 4000 associates.

D VP of H uman Resources 2/2008 – 9/2012

Responsible for the daily operation and strategic leadership of the Corporate and Field Human

Resource and Training functions and team.

• Partnered with executives and leaders to achieve department and company Human Resource

objectives

• Participated in annual Strategic and Financial planning processes including leading Corporate

payroll planning and individual department organizational review processes

• Developed and managed Human Resource and Training budget of 1.5M

• Led talent acquisition processes including recruitment of non-exempt through executive level

positions

• Collaborated with Distribution Center leaders to align policies, practices, and activities

• Partnered with senior field management to create and execute effective Human Resource policies,

p rocesses, and tools, and District and Store level training initiatives, materials, and workshops

• Enhanced and maintained standardized performance management processes to maximize

performance

• Led associate recognition and reward initiatives, and guided employee and social responsibility

activities

• Ensured compliance of federal and state regulations impacting Human Resources

• Provided guidance on employee relation issues and consulted with outside legal counsel as

necessary to reduce company r isks and manage legal activities and concerns

• Executed compensation initiatives including benchmarking, developing wage guides, and annually

analyzing, refining, and administering the management incentive program

• Collaborated with Payroll and Benefits to support benefit design, administration, wellness

i nitiatives, and interpretation and implementation of policies and procedures

Key Achievements/Activities:

• Initiated and led local company recognition initiatives with success in being named both a Plain

Dealer Top Workplace and North Coast 99 winner multiple years in a row

• Evolved company citizenship initiatives encouraging teamwork and building pride while gaining

local company recognition with the 2011 NC99 Social Responsibility Award

• Collaborated with CEO during Corporate Office and Distribution Center relocation to create new

A menities and work place practices evolving company position as an Employer of Choice

• Participated in company acquisition processes creating and executing communication strategies

• Led company-wide organizational downsizing with significant focus on maintaining strong

employee communication, moral, and cultural values

• Developed and rolled out Corporate Competency Model improving alignment and efficiency

• Led development and implementation of Corporate Training Strategy to improve organizational

effectiveness and elevate leadership skills

• Achieved top department engagement results exceeded both company and benchmark company

averages

D i rector of H uman Resources 1999 – 2008

Responsible for daily operations and leadership of Corporate and Field Human Resource functions and

team. Evolved Human Resource department based on business needs and company growth, and

developed Human Resource and Training Management roles and team.

K ey Achievements/Activities:

• Participated in company-wide, multi-year, strategic branding process and implemented tactical

H uman Resource initiatives to support company strategies and growth

• Provided strong partnership to field executives and teams in building store organizational

structure and evolving field Human Resource and Training tools and programs

• Developed highly effective and respected culture of field Human Resource support

• Improved hiring standards and on-boarding processes resulting in higher employee retention

• Collaborated in the development of and implementation of performance management practices,

tools, and training to focus on maximizing performance

H uman Resource M anager 1992 – 1999

Developed all aspects of Human Resource function in partnership with Senior HR Leadership to

support 3 retail divisions. Defined department staffing needs, hired, t rained, and developed talent to

f ill newly created Records Administration, Employee Relations/Activities, Benefits Administration, and

Corporate Service roles.

K ey Achievements/Activities:

• Developed Human Resource, Benefit, and Compensation policies, procedures, and tools

• Recruited talent for Regional, District, and Store Management positions during significant growth

period

• Administered and evolved coveted field President’s Club contest and recognition program,

i ncluding coordination and execution of annual reward t r ip to international Club Med resorts

• Managed HR budget requirements with focus on creatively achieving goals with limited funding

• Streamlined processes and created best practices for greater efficiency

Personnel and Corporate Services M an ager 1990 – 1992

Newly created position responsible for recruiting, personnel records, benefit administration, and

p roviding general HR support to the Corporate Office, Distribution Center, and Stores. Also

responsible for managing Corporate Services including purchasing, mailroom, receptionist, facilities,

and general office administration.

P r ior Positions/Roles 1984 – 1990

Interim Multi-Store Manager, Store Manager, Training Store Manager, New Market Opener, Co-

Manager, and Assistant Manager. Positions held were in multiple locations, volumes, and divisions.

Received “Store Manager of the Year Award” for outstanding leadership performance.

E D UCAT IO N

Bowling Green State University

Bachelor of Arts, Fashion Merchandising

P ROFESSIONAL DEVE LOP M E N T & AFF I L IAT I ONS

Kent State University

SPHR Certification Preparation Study

Expected Certification: December 2012

HR University, HR Generalist Certificate, ERC, 2007

Achieve Global Leadership Training Series, 2007

Dale Carnegie Training, 1994

Attended numerous HR, benefit, and leadership seminars, workshops, and conferences

Society for Human Resource Management Member

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