James Milord

cell 561-***-**** other 561-***-**** ab8v7j@r.postjobfree.com

Objective

To obtain a position as a team player in a people oriented organization where I can maximize my abilities to comprehend and

approach difficult situations in which decisions must be made while emphasizing team spirit in order to meet the company

goals.

Profile

Motivated, personable business professional. Diplomatic and tactful with professionals and non professionals at all levels.

Accustomed to handling sensitive situations. Flexible and versatile – able to maintain positive attitude under any pressure.

Skills Summary

Dispatching

Management Skills Customer Securing premises

Computer Savvy Service Monitoring surveillance

Data entry Detail oriented cameras

Microsoft office Problem solver Prepare Reports

Typing speed of 35 CPR Certified

wpm Marketing & Front Desk

Sales

Auditing

Professional Experience

Security officer / fRONT dESK

dEPARTMENT OF CHILDREN AND FAMILIES 2010 2011( cONTRACTED POSITION)

Allied Barton 2006 2008

Prepare daily reports for managers with detail descriptions, ensuring full compliance with all requirements that’s

due on all reports.

Patrol lobbies, corridors, public rooms.

Provide assistance with medical and emergency situations that occur on the premises. Provide escorts for persons

and assets

Answer phones direct Transfer call to proper department, also give proper directions to guest.

Assist guest with lockouts on the resort property, and way around facility.

Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.

Interview guest and associates to detect infringements and investigate disturbances, complaints, thefts, vandalisms,

and accidents.

Monitor cameras for trespassers, suspicious activities, and criminal acts.

Escort or drive patrol vehicle to transport individuals to specified locations or to provide personal protection.

Warn persons of rule infractions or violations, and verbally evict violators from premises.

Warehouse manager

M & h Distributers 2002 2006

Organize all activities & assign jobs accordingly for staff.

Page 1

James Milord

cell 561-***-**** other 561-***-**** ab8v7j@r.postjobfree.com

Manage stock control: the self assured receipt, storage, retrieval and timely delivery of goods: shipment loading &

transferring; document recording and data entry into system.

Planning, organizing and controlling of warehouse’ over all operations.

Constantly plan out all warehouse resources and activities in relation to company objectives and set targets.

Make plans to develop staffs of warehouse by internal /on job training.

Follow up & control daily absence and overtime.

Ensure that workplace health and safety requirements are met and take responsibility for the security of the

building and stock.

Maintain housekeeping of warehouse and surrounding areas.

Issue inventory report, in/out status report, dead stock report, goods age report, consumption report and manpower

status report to logistic manager.

Audit of daily labor and billing reports.

Always research to improve all warehouse operations accordingly to company’s objective.

Scheduling of personnel based on client supplied schedules.

Negotiation of rates with common carrier representatives.

Running shift with safety and efficiency.

sALES ASSOCiate

MENS fasHion WEAR 2000 2002

Ensure that each customer receives outstanding service by providing a friendly environment, which

includes greeting and acknowledging every customer, maintaining solid product knowledge and all other

aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Assist in floor moves, merchandising, and display maintenance.

Assist in processing and replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Assist in completing price changes within the department.

Participate in tear –end inventory and cycle counts.

Assist in ringing up sales at registers and/ or bagging merchandise.

Any other task as assigned from time to time by any manager.

Call Center Customer Service Rep

Hearing Aid Inc. 1997 2000

Answer incoming calls, greeting callers, providing information, and/or taking messages as necessary.

•

Determine and record how the caller heard about us, where they are located, and which location is most convenient

•

for them.

Obtain customer information such as their name, address, and phone number, and enter the information into a

•

computer database system.

Explain products or services, and answer certain questions from customers.

•

Promote company products and services, when appropriate, in order to persuade potential customers to make an

•

appointment at one of our locations.

Route emergency calls to the office in which the patient was last serviced.

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Tally weekly referral sources and enter data into an Excel spreadsheet.

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James Milord

cell 561-***-**** other 561-***-**** ab8v7j@r.postjobfree.com

Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine

•

reply cards, and lists purchased from other organizations.

Perform clerical duties such as typing and recording patient information.

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Education

ATI cOLLEGE OF HEALTH

Associate’s Degree in Respiratory Therapist, Graduating 2013,

American academy

High School Diploma 2002

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