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Customer Service Engineer

Location:
Cooperstown, PA
Posted:
October 10, 2012

Contact this candidate

Resume:

Paul S. Brown

814-***-**** ab8ukn@r.postjobfree.com

**** **** ***** **. ***********, Pa. 16317 - USA

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OBJECTIVE And SUMMARY

A position that will challenge intellectually while forcing continous

learning and personal growth. Ideally a position in a technical field or

management within a technical field where new ideas are valued. I have a

B.S. in Mechanical Engineering and will soon complete my M.B.A. I am a

former business owner who has many transferable skills. I have worked

in varied fields of employment and easily communicate with everyone from

the janitor to the CEO. I value learning and do well in positions that

require focus and drive. Demonstrated achiever with engineering,

operations, supervisory and management experience.

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WORK EXPERIENCE

International Plastics August 2008 - Present

Equipment Group, Franklin, Pa.

Applications Engineer for International Sales

Producing sales quotes for handling and treating plastic resin to suit

the customers specific requirments and situation. Draw from our

extensive standard equipment catalog and work with engineering to modify

and design equipment to meet needs. Currently using Salesforce.com and

Bigmachines software to facilitate this. Past positions at IPEG have

included:

Design Engineer for downstream extrusion equipment utilizing SolidWorks.

Technical Supervisor for Manufacturing (assembly, job shop situation)

Responsible for assembly and vendor quality issues, parts shortages and

any technical issues. Worked with product engineering to resolve

issues.

Section operations lead for granulation assembly, had ownership of this

business area from order entry until shipping. I was responsible for

BOM creation, scheduling and vendor delivery issues. Was a liason

between product engineering and the assembly floor. I chaired weekly

production meetings which included the company president. While in this

position I helped facilitate the move of production facilities from

Rockford, Il. to Franklin, Pa. and helped integrate a new product and

company within our organization.

Erie Times News Corp, Erie, Pa. May 2005 - July 2008

Independent Agent Representing Erie Times News

Responsible for customer service issues

Responsible for hiring and supervision of adult newspaper carriers for

home delivery

Service and collection for wholesale store accounts

Target Precision, Meadville, January 2005 - January 2006

Pa.

Machinist

Set up and operate a manual horizontal boring mill with rotary table

Interpret blueprints to perform sidework on injection mold bases

Verify quality of work with all necessary precision gages

Owner / Operator Lake Creek Farms, Cooperstown, Pa.

1983-2005

All aspects of business ownership relating to owning and operating a

Dairy and Crop farm

Modernized dairy from fifties style unit to modern equipment

Moved operation to a sustainable pasture based model that used the land

to its highest use

2002 Venango District Conservation Farmer of the year

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EDUCATION

Carnegie Mellon University, Pittsburgh, PA, 1983

Bachelor of Science in Mechanical Engineering

Pennsylvania State University, Erie, PA, May 2013

Masters of Business Administration

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Computer Skills

Solidworks CAD

Microsoft Office: Word, Excel, PowerPoint, Outlook, Access

Baan MRP software package

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