Customer Service High School
Resume:
-*Amy M Kleeman
Tell City, IN 47586
E-mail: *************@*******.***
Education:
Bachelors of Health Services
Concentrations: Health Administration; Gerontology
University of Southern Indiana. Evansville, IN
July 2011
High School Diploma
Tell City High School. Tell City, IN
May 2007
Professional Experience:
Nursing Assistant (Medical/Surgical Unit)
Perry County Memorial Hospital. Tell City, IN
06/2009-08/2011
Ÿ Provide direct patient care.
Ÿ Clean equipment on medical/surgical unit.
Ÿ Assist patients with feeding, bathing, and other activities of daily living.
Ÿ Obtain vital signs.
Ÿ Ensure patient safety, while attending to patients needs and wishes.
Ÿ Maintain patient privacy, by HIPPA standards.
Executive Director Internship
Golden Living Center-Lincoln Hills. Tell City, IN
01/2011-04/2011
Ÿ Reinforce positive customer service philosophy measured through satisfaction survey.
Ÿ Gain an understanding of the facility budget process.
Ÿ Develop an understanding of each departments role by spending time with
department heads.
Ÿ Work with the Executive Director on survey procedure and guidelines.
Ÿ Spend time with sales and marketing director to gain understanding of census
development.
Server
Chicago’s Pizza. Tell City, IN.
09/2006-07/2007
Ÿ Take and fill food orders.
Ÿ Use cash register to produce change.
Ÿ Perform basic cleaning chores.
Cashier
Nobles IGA. Tell City, IN.
09/2005-09/2006
Ÿ Total up grocery amounts.
Ÿ Use cash register to produce change.
Ÿ Stock products onto shelves.
Cashier
Ponderosa Steakhouse. Tell City, IN.
05/2005-09/2005
Ÿ Take food orders.
Ÿ Use cash register to produce change.
Ÿ Maintain a clean work area..
References:
Available upon request.
Contact this candidate