Sales Customer Service
Resume:
MARK A. BATESON
**** ******* **. * West Jordan, UT *
ab8u7r@r.postjobfree.com
PROFESSIONAL HIGHLIGHTS
. 18 years experience in the wholesale plumbing industry
. 110 years experience in outside sales
. 2 years of retail sales
. Possess a high degree of professionalism, integrity and service
orientation
. Possess an "above and beyond" customer service attitude
. 2 years experience interacting with medical professionals as a
Industrial Hygienist at IHC
PROFESSIONAL EXPERIENCE
Sexauer, District Manager December 2010 -
present
West Jordan, UT
. Responsible for managing and selling to 1,300 accounts
. Initiate outside sales calls to business prospects
. Qualify new business accounts utilizing using cross selling, up-
selling and other sales techniques
. Sell MRO (Maintenance Repair Operation) supplies to the healthcare
industry, hospitality industry, school districts K-12, Universities,
State and local government, nursing homes and prisons.
. Provide technical support
. Provide product recommendations, which includes green and water
conservation
Appliance Pros, Appliance Technician June 2010 -
December 2010
Herriman, UT
* Installed high end appliances
Superior Water and Air, Service and Sales January
2010 - June 2010
West Valley City, UT
. Serviced and sold water softeners and RO units
Vance Strunk Construction, Foreman August 2008 -
January 2010 West
Jordan, UT
* Supervised crew
. Set-up and tear down of modular housing
. Installed sewer lines and electrical service lines
. Installed skirting, building decks and hand railing
Great Western Supply (GWS), Outside Sales Representative
August 2006 - June 2008
Salt Lake City, UT
. Provided superior customer service to existing and new customer base
. Managed customer accounts and responsible for contract pricing
. Responsible for building my own customer base. Increased GWS sales
with new customers
. Responsible for making bi-weekly sales calls
. Created purchase orders and acquired special pricing
. Managed job accounts and created submittals
. Prepared quotes for shop orders and job pricing
Standard Plumbing Supply, Outside Sales Representative
March 1996 - August 2006
Sandy, UT
. Played a strategic role in the starting of the heating department by
obtaining and setting up new accounts
. Instrumental in achieving the first million dollar sales month for the
Sandy store
. Played a key role in determining property location for a new store in
West Jordan and was instrumental in bringing in sales to get store off
the ground
. Increased sales and customer base, by starting the Sandy store
sprinkler department
. Participated on the committee for the monthly sales flyer by providing
input on sale items and pricing based on experience in the industry.
. Assisted in showroom setup and function
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