Customer Service Accounting

Phone 813-***-**** . ab8u1j@r.postjobfree.com

Stacy holland, CPA

experience

**/**** - ******* ***** ********** Surgical Facilities, Tampa FL

Director of Accounting & Finance

Responsible for all aspects of accounting and finance for Central Business/Billing

Offices of two Surgical Facilities. Manage monthly close process and oversee the

work of accounting, A/R, and billing staff of ten employees.

Prepare all month-end journal entries, reconcile Balance Sheet accounts, bank

reconciliations, and prepare financial statements and budget forecasts.

Implemented several changes in process to Collection process and successfully

reduced A/R balance to half of what was inherited three months ago.

Redesigned Chart of Accounts to facilitate tracking Revenue and Cost of Goods by

Specialty.

Conduct trend analysis, budget variance, and Managerial Decision & Analysis

reports.

01/2012 - 06/2012 (Period of Unemployment)

Various Temporary and Interim Accounting and Tax positions

Provided accounting, month-end close and tax services to various small business and

individuals

08/2010 - 12/2011 (Position Down-sized) West Shore Technologies, Tampa FL

Information Technology Service Provider, Managed Services, Cloud Hosting, HW/SW

Sales.

Controller

Managed monthly close process, including preparation of journal entries, account

reconciliations, and preparation of GAAP financial statements and provided daily,

weekly and monthly ad-hoc reports for management team.

Created, documented, and implemented best practices in Accounts Payable,

dramatically improving relationships and reputation with vendors.

Maintained strong focus on Accounts Receivable and collection activities; prepared

revenue and cash-flow forecasting; managed borrowing line and cash availability.

Prepared biweekly weekly payroll and quarterly federal and state payroll tax

returns and administrated and renegotiated employee benefits plans including health

insurance and 401k plans.

Kept depreciation schedules and protected fixed assets to minimize risk of loss or

future liabilities.

Prepared annual budget and monitored against actuals.

Participated as member of leadership team that focuses on operational efficiencies,

improved customer service and product delivery to increase profitability.

02/01/2000 - 09/2010 Knowles Smith & Associates LLP [dba: Village Family

Dental] Fayetteville, NC

Multi-facility, Group Dental Partnership with annual revenues of $20M and 165

employees.

Practice Administrator & Controller

Provided all aspects of Operations and Financial oversight for a Multi-Specialty

Dental Group with six locations, 20 dentists, specialists and oral surgeons, 15

full- and part-time Hygienists and a support staff of 130 employees that provided

general dentistry and all specialties including Prosthodontics, Endodontics,

Pedodontics, Periodontics, Orthodontics and Oral Surgery to families and

individuals.

Formed the accounting and management foundation to support a 300% growth in annual

net collections [from $5M to $20M] in an eight-year period.

Operations & Strategic Planning

Provided Pro Forma Financial Statements for prospective practice acquisitions and

related Pro Forma comparisons on building new facilities versus acquiring existing

offices.

Directly planned and assisted in opening three new locations, instituting an

After-hours clinic that generated an additional $100,000 in annual revenue for an

existing office, and facilitated privileges in three local hospitals to allow

Pedodontists to provide pediatric dentistry under local anesthesia to maximize

Medicaid quadrant dentistry revenues.

Worked directly with the founder and Managing Partner to develop the Vision

Statement and implement and reinforce the company's Mission Statement practice-wide

at all six locations.

Established excellent working relationships with all five partners and assisted in

mediating and achieving the differing individual goals among the owners.

Planned regular and impromptu on-site visits to directly support office managers to

resolve staff conflict and other difficult accounting or personnel situations and

to periodically ensure that policies and procedures were enthusiastically

maintained in each office.

Effectively hired and developed a strong accounting team with a focus on a strong

sense of fiduciary responsibility to owners and accurate and efficient reporting of

financial data and achieved a 0% staff turnover rate in ten-year period.

Managed an Administrative and Accounting staff of five and directly managed six

office managers and the Insurance Department head.

Directed, trained and mentored front staff with focus on exceptional customer

service and administrative efficiencies.

Oversaw all Information Technologies needs and coordinated efforts with third-party

IT Company.

Developed strong relationships with bankers, lawyers and insurance professionals.

Successfully led all marketing and advertising campaigns including website, yellow

page ads and community events.

Financial Oversight

Performed and oversaw all aspects of corporate level accounting and finance

functions including monthly close process, preparation of complex journal entries,

balance sheet account reconciliations and bank reconciliations.

Created financial reporting package on a monthly basis, including GAAP consolidated

financial statements and supporting schedules to present at monthly and quarterly

board meetings.

Successfully transitioned the company from QuickBooks Pro to Sage Business Works

accounting software; redesigned Chart of Accounts to allow for departmental

tracking by office location and specialty.

.Developed and implemented strategic buy-in plans for associates and reconciled and

maintained accurate Partner Equity Accounts in excess of $1M each.

Implemented Fixed Asset control program to ensure proper controls on acquisition,

transfers and disposals of Fixed Assets for six office locations.

Established and integrated cash control and collection policies which uncovered

employee embezzlement.

Maintained related entities books and prepared consolidated financial statements

and tax returns for multiple related entities including Management, Real Estate and

Real Estate Development LLC's.

01/1998 - 02/2000 Todd Rivenbark & Puryear Fayetteville, NC

Public Accounting Firm with four office locations throughout the state.

Staff Accountant

Prepared monthly client write-up and review for multiple clients in various

industries.

Prepared property tax listings, federal and state payroll tax returns, individual

and corporate tax returns.

Aided in Business Valuations.

2/1987 - 10/1993 US Army Various Assignments in CA, TX, Germany and Hawaii

Intelligence Community

Intelligence Analyst and German Linguist

Participated in analysis of foreign militaries working jointly with National

Security Agency (NSA) and Defense Intelligence Agency (DIA).

Translated foreign intelligence from West German counterparts.

Was one of five Analysts chosen to participate in the Department of Defense's first

initiatives in counter-narcotics analysis.

2/1996 - Present Group Fitness and Body Pump Instructor

Lifestyles Family Fitness, LA Fitness, and Gold's Gym in North Carolina and Florida

Professional Regulation

Certified Public Accountant ? Licensed in the State of North Carolina #27656

Education

Bachelors of Accounting ? 1997 ? Campbell University

Graduated Summa Cum Laude (3.96 GPA)

Affiliations

American Institute of Certified Public Accountants, American Society of Women

Accountants

Skills

Systems ? QuickBooks, Sage Business Works Accounting Software, Softdent, Dentrix,

Creative Solutions, Microsoft Excel, Word, PowerPoint, Outlook, Autotask.

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