Project Manager Sales

* * * * * D D E N C L O S E • W O O D S T O C K, G A 3 01 8 8

* * * .** * .91 5 3 • T I F F A N Y _ N G U Y E N 8 2@Y A H O O . C O M

TIFFANY VI NGUYEN

E D UCA T I O N A N D ACCRE D I T A T I O N

Southern Polytechnic University, Marietta, GA

M aster of Business Administration December

2011

Kennesaw State University, Kennesaw, GA

Bachelor’s of Business Administration / M inor in English

M ay 2005

W OR K E XPER I E NC E

M anager Nails Mi llennium M arietta, GA M ay 2008 – Current

Supervised/ managed business and employees.

Consistently met or surpassed sales goals to provide the top producing store.

Created schedules, marketing strategies, store procedures and reported directly to

business

owners.

H i red, t rained, evaluated and managed staff.

Increased customer satisfaction and ensured repeat business th rough exceptional

customer

service and relationship building with customers.

Increased employee productivity and morale through successful conflict resolution

and

consistent leadership.

Received exemplary evaluation scores.

On-site Sales M anager Venture Homes Marietta, GA October 2005 – May

2008

Manage sales office in new home community for local builder.

Ranked #2 in company for sale production.

Planned, presented and executed marketing ideas and materials.

L iaison between builders, customers, Vice President of sales and corporate

personnel.

Shop competing communities and propose and implement tactics to increase sales.

Create and distribute newsletters, promotional materials, follow-up letters and

t hank you

cards.

Show properties to customers, thoroughly explain paperwork and processes to

ensure buyer

confidence and comfort, efficiently wri te contracts and effectively address any

d iscrepancies

or disputes.

Create and maintain customer database and files.

Maintain weekly reports.

Realtor Heart & Sol, L LC Roswell, GA M arch 2005 – September

2005

Proposed and negotiated contracts for real estate buyers to ensure positive results.

Promoted services though various marketing strategies to gain clients and sales.

Increased sales by encouraging and maintaining customer relationships.

M anager Jane’s Nails M arietta, GA M ay 2002 – September 2003

Supervised store and managed 5 employees.

Consistently met or surpassed sales goals to provide the top producing store.

Created schedules, marketing strategies, store procedures and reported directly to

business

owners.

H i red, t rained, evaluated and managed staff.

Increased customer satisfaction and ensured repeat business th rough exceptional

customer

service and relationship building with customers.

Increased employee productivity and morale through successful conflict resolution

and

consistent leadership.

Received exemplary evaluation scores.

Kennesaw State University Student I n F ree Ente rp r ise Kennesaw, GA

August 2003-May 2005

Belmont H ills Bear Cave project Teacher/project manager

Ethic puppet show project Co-project manager

K ansas City national competition Technical supporter

OT H ER SK I L LS/ I N T ER ESTS

• Bilingual – Vietnamese/English

• Proficient in Microsoft Office (Word, Power Point and Excel)

• GAMLS/FMLS

C ERTIFICATIONS

Venture Homes Marietta, GA

New Home Construction T r a in ing Certificate M arch 2006 & 2007

The 7 H abits of H ighly Effective People - Signature Program February 2006

Capstone Institu te of Mortgage Finance

M ortgage Finance Certificate 2004

Georgia Institute of Real Estate – GIRE Atlanta, GA

S alesperson’s License – Georgia Real Estate Commission 2003

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