Customer Service Representative

Whitney Marshall

**** ********** **.

Nashville, TN 37217

Ph. 870-***-****

E-mail *.*********@*****.***

Occupational Goal Seeking a position in a growing company

Education Masters of Business Administration (MBA)

Business Administration

Westwood College Online

Denver, CO, expected November 2013

Bachelor of Applied Science (BAS)

Fashion Design and Merchandising

International Academy of Design and Technology

Nashville, TN, July 2008

Skills and Qualifications

• Excel

• Microsoft Word

• PowerPoint

• Adobe Illustrator

• Adobe Photoshop

• CAD

Work Experience VF Imagewear, Nashville, TN Oct. 2011-current

Customer Support Advocate

• Resolving customer conflict

• Returning garments and issuing call tags

• Delivering addictive customer service

• Entering orders and customer data

Exceeding The Odds, Blytheville, AR Jan. 2009- April 2012

Documentation Supervisor

• Supervise classrooms

• Assist instructors

• Develop and organize SES folders

• Assist Site Coordinator

• Payroll

Northeast Arkansas Federal Credit Union Nov. 2009-April 2011

Member Service Representative

• Open New Accounts

• CD’s

• IRA’s

• Order Debit Cards and Checks

• Customer Service

Vanity Fair Brands, LP, Alpharetta, GA April 2008-June 2008

Internship

• Design and develop bra and pant

• Develop patterns

• Construct flats and illustrations

• Measure garments

• Assist with fabric selections

Contact this candidate