Human Resources Sales

paula v. dippel

New York, New York 949-***-**** p *********@*****.***

Executive Assistant with 10 years of diverse experience supporting and organizing effective work environments for

senior level executives. A trustworthy gatekeeper who is well-organized and comfortable working in a multi-tasking

project oriented environment. Consistently takes initiative to identify and analyze problems; generates alternative

solutions. Possess strong analytical and communication skills. A highly effective team player who understands the

value of working together towards a common goal. Resourceful and inventive in developing and implementing creative

solutions with enhanced sensitivity to cost, efficiency and deadlines.

PROFESSIONAL EXPERIENCE

TD SECURITIES (USA) LLC, New York, NY 9/2010 –

8/2012

Executive Administrative Assistant (Contract Employee 6/10 - 9/10)

Reported directly to Managing Director and Head of Human Resources Department. Provided administrative support to

team of 11. Managed Senior HR team’s calendars, international and domestic travel and processed expense reports.

Arranged all meetings with Department Executives and HR team. Provided office management support.

Assisted the Campus Recruiting Manager with presentation material, bookings and scheduling.

Produced offer letters, termination documents and employment verification letters.

Generated monthly organization charts for HR team and upper management.

Created and maintained employee files, processed archiving of documents and managed HR files.

Coordinated and scheduled interviews with prospective employees, HR Senior Management Team and Department

Executives.

Arranged all domestic and international travel for HR Department and submitted expenses for HR Senior Management

Team.

Reserved conference rooms for meetings and arranged catering services.

Input time and attendance for HR team and provided all office management needs.

DEUTSCHE BANK, New York, NY 3/2010 – 6/2010

Operations Coordinator, Contract Employee

Produced offer letters for high level Middle Office positions, processed background and drug screening requests. Managed

new hire candidate files for data management input. Point of contact to answer processing questions for new hires.

Partnered with Business Partners and Associates on offers, revisions and delivery of offer letters.

Pre-screened candidates and prepared and processed new hire paperwork.

Managed offer letter process including creating letters, scheduling screening/ drug-testing, communicated background

check completion and coordinated with compensation department for offers extended to Executive level Candidates; 15-

25 offer letters were generated each week

Collected and verified all documents of new hires going to Data Management department.

Entered candidate information into application tracking system.

CIBC (Canadian Imperial Bank of Commerce), New York, NY 6/2008 –

6/2009

Human Resource Coordinator/Executive Assistant

Reported to VP of US Human Resources. Provided project management for US Benefits Director and team of

five. Managed calendars, expense reports and facilitated meetings with executives. Arranged international & domestic travel

for HR Dept. Produced on-boarding materials, processed background verification and drug testing. Presented orientation of

New Hires and submitted employee information into PeopleSoft and Kronos.

Managed and tracked performance review submissions for employee files.

Maintained regulatory requirements on personnel files; active and terminated.

Advised employees with regard to policy questions, benefit issues, and Kronos timekeeper support.

Coordinated “Flu Shot” days for 400 employees.

Updated H-1B and TN work visa tracking system, eliminating terminated employees and non-renewable visas.

Analyzed 401K totals for accuracy prior to submission.

Collaborated on resolution of Pension Program issues.

Facilitated office move to new location for 9 staff members, equipment and 8,000 HR files.

Provided office management by assembling international and domestic UPS shipments, couriers, processed invoices,

addressed IT and phone issues, and provided catering for staff meetings.

JETBLUE AIRWAYS, Forest Hills, NY 10/2005 – 6/2008

Reported to Sr. Vice President and Director of Human Resources. Created rapport and worked collaboratively with executives

on behalf of the Sr. VP of Human Resources. Generated travel bookings, expense reports and calendar arrangements for Sr.

VP and Director of HR. Managed Employee Appreciation program. Facilitated all relocation and maintained policies for

distribution to Hiring Managers and Recruitment Dept.

HR Relocation Coordinator (2007-2008)

Facilitated all domestic and global relocation for group and individual moves; collaborated with third party vendor on

relocation needs of the company. Utilized SAP for billing issues for relocation costs.

Initiated and wrote International Assignment Policy for JetBlue Airways Corp.

Recovered $15,000 by instituting Relocation Cost Recovery clause in candidate offers.

Reduced rental costs by effectively negotiating leases and commissions paid for corporate apartments.

Furnished 5 corporate apartments for 3 departmental groups.

Identified the need of a RFP for new relocation company; researched and presented data resulting in choice of

recommended company.

Evaluated monthly and yearly reports of relocation headcount and cost for presentation.

Executive Assistant to Sr. VP and Director of Human Resources (2005 - 2007)

Collaborated on a new domestic relocation policy for JetBlue Airways including individuals and groups.

Orchestrated move of 11 crewmembers and their families from Salt Lake City, UT to Forest Hills, NY.

Managed ad hoc projects for Director of People Department.

Delivered monthly and yearly relocation department reports.

QWEST COMMUNICATIONS, Irvine, CA 9/1998 – 3/2005

Sr. Human Resource Associate (2000 - 2005)

Provided training to new HR coordinators and coordinated job postings and all on-boarding phases for recruiters. Entered

employee information into PeopleSoft database.

Collaborated with 6 recruiters and regional hiring managers on staffing needs.

Produced requisitions for new positions in data base system (Hire.com).

Entered new hired employee data into PeopleSoft.

Create offer letters, processed background verification and drug testing.

Processed up to 30 employees a month as new hires and transfers into PeopleSoft.

Facilitated New Hire Orientation Program for 100+ employees/month via phone and in person.

Executive Assistant for Vice President/Office Manager (1999 - 2000)

Provided office support to VP of Agent program, staff and sales force. Arranged travel and accommodations for VP, staff and

out of town guests. Processed expense reports and sales contracts. Produced collateral for sales force and agents. Prepared

training materials for classes and provided catering as needed.

Implemented move of 12 staff members to new location. Coordinated with Corporate IT dept on the phone and

computer line installation resulting in no down time due to the move.

Processed sales contracts, verifying all documentation and commissions to sales force were correct.

Increased sales by providing collateral, organizing training classes and quick turn around on submitted contracts.

Managed and maintained information in all client files for Pacific Region sales team.

Managed ongoing office needs; equipment venders, Fed Ex/UPS shipments, catering, invoice processing, IT and phone

issues.

Awarded Divisional Participation Award for overall exemplary performance.

Human Resource Administrator (1998 - 1999)

Paula Dippel 949-***-**** **********@*****.*** Page 2

EDUCATI ON

Business Administration/Accounting Course Work, Orange Coast College, Costa Mesa, CA

Human Resource Certificate-Course Work and Payroll Accounting/Employment Taxes Certificate-Course Work,

Saddleback College, Mission Viejo, CA

TECHNI CAL SKI LLS

Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, PeopleSoft, Hire.com, Vurv, Ariba, SAP, and Kronos, Org Plus 2012

Paula Dippel 949-***-**** **********@*****.*** Page 2

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