Customer Service Manager

Donna Snead

PO Box *** Highland City, FL ***** 863-***-****

**********@**********.***

Objective

To acquire a position with a professional establishment that offers the

opportunity to utilize and contribute my

accomplished skills and abilities while gaining both professional and

personal growth.

Education

Associate in Science in Accounting

Oct 2011

Brookline College Phoenix, Arizona

Related Coursework:

. Accounting

. Computerized Accounting

. Business Math

. Personal Income Tax

. Payroll

. Business Finance

. Business Principles

. Business Law

. Critical Thinking and Decision Making

Career Experience

Polk County School Board

Bus Driver

Nov 2006-Jan 2012

. Responsible for getting students to and from school in a timely and

safe manner

. Maintaining records on students

. Maintaining my assigned bus

Wal-Mart

Cashier

Mar 2002-Apr 2007

. Offering exceptional customer service by quickly helping customer's

with their purchases

. Responsible for cash flow and having a balanced register

. Worked in the Bakery for two years

Circle K

Manager

Sept 1995-Feb 2000

. Handled payroll, daily deposits and scheduling

. Purchasing and Inventory control

. Customer relations

. Training and covering shifts as needed

Applicable Skills

> PC Proficient, Excel, Power point, Word and Windows XP- 2007

. Data Entry, 45WPM

. 10 key, 6100 keystrokes per hour

. Filing (alpha and numeric)

. Scanner, copier, printer, fax, and payment, machine

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