Network Administrator
Resume:
KAYON STERLING
OBJECTIVE
To obtain a dynamic and challenging position in the area of Network
Administration, Software Installation, or Information Systems
Consulting utilizing my professional background, advanced education,
and excellent communication skills.
CERTIFICATION
. Comptia A+
Certification
Areas of Expertise Include:
. PC Repair/Maintenance
. Server 03/08 Administration
. Network Security
. LAN/WAN Configurations
. Putty/VNC
. Windows XP, 07, 08
. Linux OS (Ubuntu 11.04)
. MAC OSX
EDUCATION
Colorado State University
Bachelor of Science, Information Technology
Graduated: 2014 (GPA. 3.89)
ATI Career Training Center - Fort Lauderdale, Florida
Associate of Applied Science, Network Administration
Graduated: 2012 - GPA. 3.89
Coursework Includes:
. PC Management Network
. Operating Systems
. Server 03 & 08 Operating Systems
. Internet Services
. Network Implementation
. Technical Mathematics
. Technical Customer Service
. Business Communications
University of Phoenix - Fort Lauderdale, Florida
Associate of Arts, Business Administration
Graduated: 2011 - GPA. 3.82
EXPERIENCES
Promero - Fort Lauderdale, Florida 2012-Present
Network Administrator & Software Sales Support
. The incumbent performs daily Call Center Anywhere (CCA) Software
Support to business clients
. Performs daily tasks such as Cisco SIP Phone Configuration &
Troubleshooting
. Performs daily 'insert', 'update', & 'select' command tasks into
MySQL Database
. Conducts Network Monitoring & Troubleshooting support via web
meetings and Remote Assistance apps
TrustedTek - Fort Lauderdale, Florida 2012-Present
Independent IT Technician
. The incumbent provides desktop hardware/software maintenance
services to business & residential clients
. Performs peripherals repair, upgrade, and troubleshooting onsite
for company's clienteles
. Performs LAN/WAN router & modem device configuration and
administration as required by clients
Renaissance Hotel - Fort Lauderdale, Florida 2010 -
Present
Guest Services Attendant
. Provide extraordinary customer service to all guests of luxury
hotel
. Greets guests warmly and professionally; committed to great first
impressions
. Strong team player with positive attitude; punctual, reliable, and
well-organized
PC Tech Consultant - Fort Lauderdale, Florida 2009-Present
. Performs Desktop hardware/software maintenance support to
residential and business customers
. Performs peripherals repair, upgrade, and troubleshooting as
necessary and required by customers
. Performs LAN/WAN configuration and maintenance services as
necessary for fully running networks
Kaplan University - Fort Lauderdale, Florida 2008 - 2009
Admissions Advisor
. Responsible for enrolling students in undergraduate degree-seeking
programs
. Provided support services to new and existing students; offered
guidance as needed
. Maintained clear and regular communication with students, faculty
and staff
Vistaprint - Montego Bay, Jamaica 2006 - 2008
Design Service Agent
. Assisted with the design and printing of marketing and promotional
materials
. Consulted with a variety of clientele; helped implement new ideas
and strategies
. Sales efforts helped increase customer base; generated referrals
and repeat business
REFERENCES
PROFERSSIONAL
Dr. Creston Watts Professor
ATI Career Training Center, Cypress Creek, FL
Rafael Delgado Supervisor
Renaissance Hotel, Fort Lauderdale, FL
Donna Caccioppo Manager
TrustedTek, Fort Lauderdale, FL
James Tomaszewski Manager
Promero Inc
PERSONAL
Noreen McDonald Friend
Coconut Creek, Fort Lauderdale, FL
Oneil Robinson Friend
Fort Lauderdale
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