Customer Service Technician
Resume:
Kara mauston
Oakdale, MN. 55128
(651) 308 - 4591
*********@***.***
Employment
Personal Care Assistant (PCA) May 2010 to February
2012
Provided Care For:
Shelia Mauston
6142 Stillwater Blvd N
Oakdale, MN 55128
. Fixing meals
. Over seeing the house hold needs and expenses
. Providing transportation for Doctors appointments
. Bathing and Grooming needs
. Providing assistance with medication administration
. Emotional support and guidance
. Communication and documentation with the hospice nurse and doctors
Chuck and Don's Pet Food Outlet July 2003 to January 2010
Supervisor / Sales Associate
Mahtomedi, MN 55115
(651) 747 - 8709
. Providing outstanding customer service
. Supervising store team members
. Training of new team and management staff
. Trouble shooting (staff, customers, and merchandise problems)
. Continuing education on pet nutrition and products
. Merchandizing
. Ordering and receiving
. Vouchering
. Cycle counts
. Daily operations (opening and closing the store)
The Village Vet Veterinary technician / Office manager December 2001
to
Mequon, WI October 2002
. Office duties (filing, scheduling appointments, customer service)
. Phone consultations
. Supervising other staff members
. Lab profiles, blood draws, x rays ( taking and manual processing)
. Pre and post surgical care
. Dentals
. Maintaining surgical and drug use logs
. Ordering and receiving
. Filling prescriptions
. Assisting the doctor
. Provide care to both hospitalized and boarded animal
Skadron Animal Hospital Veterinary technician/Kennel staff February
1997
W. St. Paul, MN September 2001
(651) 451 - 6421
. Lab profiles
. Administration of medications and fluids
. X rays (taking and processing)
. Blood draws
. Catheter placement
. Filling prescriptions
. Client education
. Assisting the doctors
. Phone consultations
. Pre and post surgical care
. Providing care to both hospitalized and bordered animals
Lone Lake Kennels Kennel Technician December 1994 to February
1997
Woodbury, MN
Phone N/A
. Maintaining and cleaning of a multiple animal boarding facility
. Feeding, medicating, and exercising of the animals
. Office duties (filing, validating shot records, and booking reservations)
. Giving tours of the facility to possible clients
. Bathing and minor grooming
Education
Globe College of Business College of Veterinary Technologies
Associates degree in Veterinary technologies 1994
North Dakota State University Veterinary Technologies/Animal science
August 1991 to May 1993
Dr. Wolf's seminars on pet nutrition and supplements 2008 and 2009
REFERENCES
References are available upon request
Contact this candidate