Administrative Assistant Quality Assurance

Jascina McCall-Palmer

***** *********** ***** #**** *******, TX 77070

Contact

Tel 443-***-****

e-mail : ********@*******.***

Profile

Qualification Administrative support professional experienced working in fast paced environments

Summary demanding strong organizational, technical and interpersonal skills; looking for a stable

career that will allow me to display my versatility and fuel my desire for advancement.

Key Skills

Proficient or familiar with a vast array of skills, programming, concepts and technologies, including:

Microsoft Office 2007/10 Type 45-50 WPM ApplicationExtender Care-Cast Software

Fax, Copier, Scanner, Tract Manager ADP TimeSaver SharePoint

Printer PeopleSoft Quality Assurance Ultipro

Education

December 2011 Masters of Arts Organizational Management/HR Management

Ashford University, Clinton, IA

May 2008 Bachelor of Science Exercise Science

Barry University, Miami, FL

May 2005 Associates in General Education

Essex Community College, Essex, MD

Work Experience

Full-Time

HealthSpring a Cigna Company, TX

Director’s Assistant/Employee Relations July 2011-Present

Payroll approvals and adjustments (Multiple-State Employees)

Monitored Paid-time-off calendar

Create charts, spreadsheets and reports (Utilizing Visio, Excel, Word, PPT etc.)

Coordinate meetings; manage calendars

Assists with revisions of SOP’s and Policy & Procedures

Coordinate travel arrangements/Expense Reports

Assists with various projects (Works with Project Managers)

Data collection and management (Research, Input and Export)

Full-Time

Memorial Healthcare System, FL

Administrative Assistant/Secretary May 2008-May 2010

Handled all word processing and data entry

Prepared request for medical exams and lab test

Managed multi-phone line system. Screen and route calls

Maintained inventory for parts, supplies, and products. Ordered supplies

Served as the face of the unit. Exemplify strong customer relation skills

Part-time job

Aventura Hospital and Medical Center, FL

Secretary October 2005-May 2008

Coordinated all office duties

Managed multi-phone line systems. Screen and route calls

Maintain patient’s medical records. Entered physician’s orders

Full-Time

Kenilworth Surgical Center, MD

Administrative Assistant July 2002- August 2008

Conducted physical inventory and updated product location

Payroll Approvals

Maintain office calendar

Accounts Receivables

Processed incoming/outgoing mail

Scheduled appointments

Assisted with billing and pre-certs

Maintained all office records

Full-Time

Dr. Eugenia Utzurrum, M.D.

Medical Receptionist April 2001- July 2002

Coordinated all front office duties

Schedule appointments

Maintain medical records

Accounts Receivables

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