Human Resources Manager

*****************@*******.***

**** ****** *****, *******, *****

832-***-**** (Home) or 832-***-**** (Mobile)

PROFESSIONAL SUMMARY

A multifaceted and dynamic manager, leader and business partner with a

solid background in human resources generalist practice. Experienced

handling highly complex employee relations investigations and legal

proceedings, leading projects and process improvements against benchmarks,

developing policies and procedures, coaching and developing employees and

leaders for top performance as well as demonstrated capabilities in

strategic thinking and execution, change management, recruitment and

retention, and compensation while driving for results and customer success.

PROFESSIONAL EXPERIENCE

Human Resources Manager/Business Partner

FMC Technologies Inc. (Energy/Oil & Gas) - Subsea Systems North America,

Houston, Texas 4/2008 - 2/2012

. Drove organizational initiatives and change through strong business

partnership with the leadership of regional and global operational

groups in a matrix organization of 1700+ employee base. Client groups

included Subsea Sr. Managers, Projects, Manufacturing Operations,

Engineering, Supply Chain, Quality/Business Excellence, HS&E and

Facilities as well as Global Mobility and Immigration clients.

. Responded to ethical issues and other employee relations complaints by

performing thorough investigations to resolution and recommended

corrective actions including terminations. Directly responded to EEOC

claims and litigation matters including deposition and court

proceeding. Partnered with management team, external private

investigator and employment law attorney for optimum results.

. Provided support and guidance to managers on development job

descriptions for new roles and/or job postings. Perform job analysis

for new positions. Review all salary offers and analyze salary

surveys to monitor internal equity and market competitiveness. Also

facilitated the performance management and salary planning process.

. Partnered with Regional and Corporate Human Resources team on a

companywide implementation of new compensation system and performance

management change initiative. Consulted with business leaders and

provided on-going guidance, updates, support and training for go-live

date.

. Led and supported quarterly talent review initiatives with key

business leaders and updated succession plan and leadership

development review documents. Managed high potential profiles and

facilitated leadership development plans with senior leaders and OD&T

Team to identify and develop solutions that will effectively address

development gaps.

. Partnered with senior business leaders, OD&T Manager and other Human

Resources business partner to create the 1st leadership development

program for managers and supervisors in Houston Subsea operations.

Assisted with curriculum and Program design. Program has been

successfully in place for 2.5 years with strong continued sponsorship

from CEO and senior leaders.

. Managed the overall international human resources program for Houston

- Subsea employee base of 100+ Expatriates/Inpatriates; recommended

and implemented program changes on-going. Partnered with business

leaders, HR leaders and IHR service providers on global employee

mobility initiatives.

. Managed all immigration matters and processes for all Houston - Subsea

System employee base; partnered with immigration attorney and managers

to accomplish business goals and objectives and implement program

changes as needed. Directly supervise one HR Advisor in support of

immigration services for International Logistics group.

. Project/Process Owner for Subsea Manager On-boarding program: improved

program by redesigning the training materials and included a classroom

module; strongly supported by HR and business leaders; co-facilitate

classroom training.

. Project/Process Owner for Substance Abuse Program & Policy:

Implemented program process improvements and policy changes to current

Substance Abuse Program. Partnered with service provider and HSE

Manger to implement the 1st Drug and Alcohol training program for

leaders; over 180 managers trained to-date; co-facilitate all

classroom training.

. Provided guidance and support in the development of a new Houston -

Subsea Assembly Technician Apprentice Program

. Participated in the update and development of policies, programs and

processes that enhance the human resource function.

. Assisted OD &T and Corporate HR with the development and/or

facilitation of training and education to employee populations on

various topics.

Senior Human Resources Generalist/Business Partner

CHRISTUS Health- (Healthcare) Systems Support and Financial Group, Houston,

Texas 4/2006 - 4/2008

. Provided moderate to complex human resources generalist support to

CHRISTUS Health financial group and worked in partnership with the

directors of Revenue Cycle/Collection services to identify human

resources solutions for 500+ employees in call center environment; day

to day responsibility for Collections group of 250+ employees.

. Administered education program for 1200+ system support employees at

all levels in Dallas, San Antonio and Houston locations using e-

learning tool (Healthstream). Assigned, communicated and monitored

annual compliance education requirements for all system group

employees. Also tracked other learning events as well as provide

educational reports to department heads and compliance department on

quarterly basis for report out to the board of directors. Served on

the education council board for CHRISTUS Health System. Assisted with

the delivery or facilitation of training and education to employee

populations on various topics.

Human Resources Supervisor/Leadership Trainer

Exel Inc. - Technology Americas (Logistics & Supply Chain), Houston, Texas

6/2000 - 4/2006

. Directed all the day-to-day HR function and employee relation issues

for over 800+ employees. Also managed over 300 employees at Compaq/HP

Computers manufacturing site.

. Supervised and provided development opportunities for HR

Representatives.

. Managed third party staffing vendors for flexible staffing strategies

and utilization.

. Provided guidance on a variety of generalist duties including

recruitment, retention, compliance, and HR data analysis and make

recommendations to management.

. Worked closely with human resources manager and senior managers on all

human resources development strategies as well as assessing for

training and development needs.

. Developed and implemented 1st in-house training for management teams

that included topics such as sexual harassment, effective supervision,

understanding policy administration, how to handle employee corrective

actions and lawful terminate while creating a positive work

environment as well as effective coaching and counseling for top

performance.

. Facilitated Achieve Global Leadership Skills Modules and other

internal programs or rollouts; travel as required.

Human Resources Specialist

Houston Community Call Center (Consumer Goods Services Misc.), Houston,

Texas 9/1999 - 6/2000

. Successfully recruited qualified candidates for full-time, part-time

and contract employment for a start-up call center operation.

Interviewed candidates, negotiated salaries and extended job offers

both verbal and written.

. Partnered with leaders to develop new job descriptions. Networked with

various staffing agencies and other community resources to ensure the

efficient recruitment of qualified personnel, both exempt and non-

exempt positions.

. Developed and implemented performance review process, disciplinary

action and termination policies using best practices.

Recruiter

Oaks Staffing Services, Inc., Houston, Texas

1/1998 - 9/1999

. Recruited for all levels of office administration and

accounting/finance for temporary and direct hire positions.

. Planned and organized monthly recruiting activities to local job

fairs, universities & colleges, high schools, business training

centers/schools, and other non-profit community organizations.

Significantly reduced advertising cost.

. Wrote and designed classified ads for major newspapers, job magazines,

radio, job lines, and universities & colleges. Also, wrote and

designed newsletter and other recruiting articles/publications.

. Developed and maintained retention & incentive programs for assignment

employees.

. Planned and managed recruiting budget of $40,000 annually; meeting

budget requirements by reducing overall cost.

. Developed 1st monthly, quarterly and annual reports to track all

recruiting activities. Provided cost analysis and placement ratios

for the first time.

Recruiter/Senior Personnel Supervisor

Olsten/Adecco Staffing Services, Houston, Texas

8/1996

- 12/1997

. Recruited and assessed applicants for potential hire for clients.

Placed candidates in jobs for office services, administration,

production/assembly and technical.

. Conducted in-housing recruitment and developed methods to aid in

retention efforts.

. Supervised over 50 employees placed on job assignments, tracked

performance and maintained records.

. Contributed to overall effort of 10,000+ weekly work hours for local

branch.

. Handled and responded to unemployment claims and employment

verification for local branch.

EDUCATION

Master of Science in Occupational Technology/Training & Development

University of Houston - College of Technology, Houston, Texas -May,

2003

Bachelor of Arts in Human Resources Management - Cum Laude

Saint Leo University, Saint Leo, Florida - May, 1994

PROFESSIONAL CERTIFICATION & AFFILIATION

Certified Professional in Human Resources (PHR)

Society of Human Resource Management (SHRM) & HR Houston Member

Achieve Global - Certified Leadership Facilitator/Trainer

Development Dimensions International (DDI) - Certified Targeted

Selection Trainer

Certification of Achievement for IMA - Accelerating Implementation

Methodology Introductory Program

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