Customer Service Sales

Jason R Daniel

**** ****** **** **, ******, IN **902: 765-***-****, *********@*****.***

OBJECTIVE

Desire a position with a well known company in which there is plenty of room for growth and advancement

EXPERIENCE

4/8/2008 to Present BioLife Plasma Services Kokomo, IN

Assistant Manager

• Coach and mentor staff; Conduct interviews with potential employees

• Insure that all customers receive excellent customer service

• Assist center manager with identifying and implementing processes which improve center operations

• Handling all daily processes associated with running a plasma center

• Assist center manger with FDA and EMEA audits

3/15/2003 to 3/28/2008 Old Navy Carmel, IN

Customer Service Supervisor

• Training of all new employees

• Creating weekly employee schedules

• Supervising all cashiers and sales associates

• Tracking cashiers credit card selling performances

• Conducting register audits and preparing bank deposits

11/14/2001 to 12/10/2002 Big Lots Muncie, IN

Warehouse Stocker

• Conducting quarterly inventories

• Ordering merchandise

• Preparing warehouse for shipments

• Stocking shelves

6/25/1998 to 6/1/2001 Rue21 Daleville, IN

Sales Supervisor

• Training cashiers and sales associates

• Preparing weekly employee schedules

• Communicating sales trends on weekly conference calls

• Handling of all customer complaints

EDUCATION

Ball State University Muncie, IN

2008

• Bachelor of Science in Business: Human Resources Major

• Lean Green Belt

REFERENCES

References are available on request.

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