Human Resources Customer Service

Eric Hill

*** ******* ******

Dayton, OH *****

937-***-****

******@*****.***

Summary

Human Resources Manager with more than 15 years' experience

planning, developing, and implementing HR processes in Training

and Development, Talent Acquisition, Talent Management,

Benefits, Compensation, Rewards and Recognition, Safety, and

organizational change in various organizations while using sound

time and resource management skills to implement strategic

administrative and operational initiatives to enhance

productivity, quality, customer service, and improve bottom-line

performance.

Qualifications

Executive & Administrative Support Project

Planning & Coordination

Customer Relationship Management Excellent

communicator

Staff Training & Development Coordinate multiple

tasks

Troubleshooting Team builder

Experience

Landscaper, The Brickman Group, Springboro, OH - 2012 to present

Back/Grill Crew, McDonalds, Dayton, OH - 2012 to 2012

Landscaper, Allenwood Camp, Allenwood, PA - 2011 to 2012

Inventory Controller, Unicor, Allenwood, PA - 2010 to 2011

Human Resources Manager, Army, Killeen, Texas - 2007 to 2009

Human Resources Supervisor, Army, Killeen, Texas - 2007 to 2007

Online Instructor, Central Texas College, Killeen, Texas - 2006

to 2009

Human Resources Specialist/Postal Mgr., Army, Seoul, Korea -

2005 to 2006

Human Resources Assistant, Army, Charleston, S.C. - 1999 to 2005

Education

Shorter University

Atlanta, Georgia

Masters Business Administration

The University of Akron

Akron, Ohio

Bachelors Business & Organizational Communication

RETS Tech Center

Dayton, Ohio

Associates Legal Assisting

Achievements

. Deployed and redeployed 500+ personnel to Iraq and back

. Created a paperless database to process postal operations,

health service, pay, religious activities, legal, and other

personnel functions

. Integrated HRIS with Microsoft Word, Excel, Access, and Power Point

to ensure personnel strength and projections were accurate

. Negotiated with various audiences both internally and

externally to accomplish strategic goals and objectives

. Planned, approved, wrote, and implemented training programs

for employee development

. Planned, approved, wrote, and implemented policy and

operational procedures

. Interpreted rules and regulations for compliance with

Affirmative Action, EEO, and other governmental

. Managed team of seven staff members.

Certification

Microsoft Office Specialist (MOS) Office 2010

July 2012

Word -- Excel -- Outlook -- PowerPoint -- Access --SharePoint

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