Customer Service High School

Hanaa Harris

*** ****** ***** *****, *.Y. *****

Tel: 718-***-**** E-mail: ************@***.***

Cell: 646-***-****

OBJECTIVE: To find an office position where I can utilize my skills.

EDUCATION

ICD October 2011-May 2012 New York, N.Y.

Office and Administrative Support/Digital Printing and Document Management Program

Bachelor’s Degree-Psychology (The College of New Rochelle) June 2006 Bronx, N.Y.

High School Equivalency Diploma May 1996

EMPLOYMENT

3 Month Internship: The Copy Specialist Instructor: Mamie McCoy

71 West 23rd Street Tel: 646-***-****

New York, N.Y. 10010

SKILLS

Keyboarding and computer basics, including Microsoft Office Suite

E-mail and Internet research

General office procedures

Perform printing, scanning, document management, and binding services

Shipping/Receiving

Job quotes/Orders taking

Operated Canon IR105 (black and white copier)

Operated Canon IR57055 (color copier)

Scan Gear, Web Scan, Command Workstation and PDF Imposition Software

Performed finishing functions (scoring, folding, drilling, cutting and saddle-stitching

Performed velo, comb and coil binding

Customer Service (customer relations, job quotes, and problem resolution

Incorporated these skills within my 3-month internship and still continue to daily

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