Electrical Customer Service

TERRENCE THOMPKINS

Professional Objective

**** ******** ** - *********, ** 44106

************@*********.*** - 216-***-****

A challenging electrical/maintenance position utilizing my skills and abilities

Work Experience

Service Person IV

CMHA -

Cleveland, OH

August 2011 to Present

● Perform maintenance duties including electrical, plumbing, painting,

carpentry, etc.

● Perform grounds keeping duties throughout the year.

● Prepare vacant units for occupancy.

● Answer emergency calls after hours.

● Assist with electrical projects as needed.

Electrician

Tradesmen International -

Valley View, OH

March 2011 to August 2011

● Perform new installation of electrical circuits and panels .

● Perform demo electrical circuits.

● Install light fixtures, transformers, and generators.

● Pull wire.

MAINTENANCE CUSTODIAN

Lake Metropolitan Housing Authority -

Painesville, OH

2010 to 2011

• Performed preventive and periodic maintenance to the electrical, mechanical, boiler and hvac

systems.

• Developed and maintained a good relationship with residents.

• Performed skilled and unskilled grounds keeping duties throughout the year.

• Assisted with resident functions and outings.

• Prepared vacant units for occupancy (painting, cleaning and striping then waxing floors).

• Answered emergency service calls after normal business hours.

• Promoted and ensured a clean, safe and healthy working condition.

• Performed basic skills in plumbing, carpentry, electrical and painting.

• Ordered material and parts for maintenance operations.

• Worked with Microsoft Outlook and Word.

• Demonstrated commitment, customer service, effective communication, responsiveness and

accountability.

FACILITY ELECTRICIAN

Lincoln Electric Co -

Euclid, OH

September 2000 to February 2009

• Installed, adjusted, modified, calibrated, and tested operation of power systems, specialized

electrical systems and panels, circuitry, appliances, chassis, portable electrical equipment in

accordance with NEC.

• Performed electrical problem trouble shooting.

• Connected wires to circuit breakers, transformers, or other components.

• Constructed and fabricated parts using hand tools and specifications.

• Repaired AC/DC circuits, 3-phase circuits (480 and 240 volt).

• Planned layout and installation of electrical wiring, equipment and fixtures, based on job

specifications and local codes.

• Performed business management duties such as maintaining records and files, preparing reports

and ordering supplies and equipment.

• Performed physically demanding tasks, such as digging trenches to lay conduit and moving and

lifting heavy objects.

• Provided assistance during emergencies by operating floodlights, generators, placing flares, and

driving needed vehicles.

1994-00 Lincoln Electric Co., Euclid, OH

MACHINE OPERATOR

• Operated cord wire lines (stainless and strip).

• Followed and comprehended operational instructions.

• Set computer parameters.

• Packaged and palletized completed products.

• Troubleshot and repaired wire feeder line machines.

CUSTODIAN MAINTENANCE

Cuddles and Hugs CCC -

Cleveland, OH

2000 to 2005

• Performed general maintenance and repairs of building interior and exterior.

• Performed snow removal of grounds.

• Repaired and replaced lighting fixtures, plumbing equipment, and flooring using hand and

power tools.

• Installed outside lighting for safety.

• Performed masonry work to brick walls.

• Performed painting and floor care.

Education

Certificate in Sustainable Maintenance

Cuyahoga Community College -

Cleveland, OH

2012 to 2012

Certificate in Uniform Physical Conditions Standards

The National Association of Housing and Redevelopment Officials -

Washington, DC

January 2010

Certificate in OSHA Rules and Regulations

Fred Pryor Seminars Career Track

January 2010

Certificate in High Pressure Boiler Operator Certificate

University of Akron

January 2009

Certificate in Welder Service School

Basic Electrical,

NEC Code 99,02,05,08

Lincoln Electric's Service School

Diploma

John Hay High School

Awards

Good Citation

Emergency Responds after a company explosion 2007

Selected for Lincoln Electric Safety Video 2008

Additional Information

• Eleven years of electrical experience.

• Able to read commercial electrical blueprints and apply NEC through the full range of

commercial and industrial maintenance.

• Thorough knowledge of electrical systems, instrumentation, power distribution and control

circuitry.

• Excellent ability to diagnose and repair electrical controls, industrial motor control centers, and

programmable logic controllers.

• Strong desire to study and comprehend new technology and information.

Contact this candidate