Six Sigma Manager
Resume:
FRANCES RIVERA
PHONE: 787-***-**** EMAIL: *******@*****.***
HOME ADDRESS: Parque Forestal Calle Poppy B-41, San Juan PR 00926
GOAL Become a member of a company in a challenging position sharing my
skills, knowledges and enthusiasm while gaining experience within the
professional field of engineering.
EDUCATION Polytechnic University of Puerto Rico
Bachelors Degree in Science in Industrial Engineering,
June 2012
GPA: 2.8 on 4.0 scale
WORK EXPERIENCE Alarm and Control Systems, Inc, Co.
Compliance and System Test Manager
Maintenance and Service Division BMS
Coordinate monthly maintenance visits
Direct supervision to a group of technicians
Maintain a tracking system for all the customers and work orders
Ensure that all fire alarm systems’ functionality and installation are
following the National Fire Protection Association Code
Perform semi-annually audio-visual tests on fire alarm systems
Verify that the systems’ programming is up to date
Medtronic Puerto Rico Operations (Juncos)
Process Excellence Diabetes Department
Develop Capacity Analysis and Ramp up Plans
Identified improvement opportunities
Implemented Continuous Improvement and Cost Reduction projects
Conducted Time Studies among different manufacturing lines
Designed and Implemented layouts for different product lines, focused
on the Lean Six Sigma Methodology.
Assisted Supervisors and Engineers on meetings
Coordinated and provided cross trainings to employees
Falcón Sánchez Consulting Group
Engineering Assistant
Re-Engineering-Department of Housing, Government of Puerto Rico
Purchase Department
Improvements to the process flow within departments
Triple-S Salud
Quality Analyst Assistant
Worked on improving the quality of our health insurance services
through challenging group projects throughout the company and by
conducting surveys and evaluating data in order to meet company
standards and customers’ specifications
Oriental Financial Group
Process Improvement Specialist
Responsible for the documentation and validation of Electronic
Banking Processes
Coordinated and provided cross trainings to employees in the
Operations Department
Boston Scientific
Industrial Engineering COOP
Conducted Time Studies among different manufacturing lines
Designed and Implemented layouts for different product lines, focused
on the Lean Six Sigma Methodology.
Assisted Supervisors and Engineers on meetings
Coordinated and provided cross trainings to employees
Organize presentations to High Management
Identified improvement opportunities
Design and Implemented Quality Improvement projects
LEADERSHIP Society of Women Engineers-PUPR Student Chapter
Position Held: President
SKILLS Microsoft Office (Excel, Publisher, PowerPoint, Word, Access,
Project) 2000-05 XP Professional, AutoCAD, Solid Works, Microsoft
Visio, Minitab, ARENA Simulation Software, and Google 3D Sketch
up, Documentum
ISO 14001 Policy Certification
GAMP and GMP training
NFPA 72 Certification
Lean Six Sigma Training
Project Management Training
Fully bilingual written and spoken (Spanish, English)
Excellent interpersonal and communications skills, creative, discrete,
serious and self-starter
Ability to work efficiently in a team and under pressure
REFERENCES Available upon request
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