Manager Management

Ronald Middleton Jr.

Phone: 210-***-****

Email: ab8t92@r.postjobfree.com

QUALIFICATIONS SUMMARY

Excellent teacher/trainer, patient and effective with diverse groups and with all personalities. Excellent

interpersonal skills and effective communicator throughout the organization and with the general public.

Highly skilled in planning, organizing and prioritizing tasks to meet organization’s exceptions, deadlines

and goals. Possesses a Government Secret Security Clearance. Vast background in operations

management, staffing for entry-level and mid-level management, employee relations, career development

and customer service as an Army Officer, Government Employee, and a Facilities Manager. Coordinated

and implemented multiple IT security hardware/ software to include: Eeye Retina Scanner System,

System Center Configuration Manager (Microsoft), Cisco Network Access Control (NAC), Army Gold

Master (AGM), Defense Information Systems Agency STIGS, Microsoft Windows Server 2003/2008 and

multiple anti-virus management software, and working knowledge in C++, Java, Host Based Security

System (HBSS), Routers and VMware.

WORK EXPERIENCE

Information Management Branch Chief 02/2010- Present

Texas Army National Guard, Austin, TX

Managed 7 personnel responsible for over 150 mid-range servers.

Conducted weekly meetings with upper management to discuss current and future efforts to

develop and improve plans to meet Department of Defense Information Assurance Security

regulations.

Deployed to Iraq in support of Operation Iraqi Freedom.

Managed network operations to include: troubleshooting connectivity problems; installing &

maintaining routers; adding/removing users; assigning rights and access; resetting passwords;

establishing e-mail addresses; assessing and reporting operational status; performing backups and

restores; etc.

• Developed and implemented policies, procedures and plans to implement a green server

environment to reduce the electrical footprint within the Texas National Guard.

• Implemented a centralized lifecycle management program, for acquisition, sustainment and

implementation.

• Implemented the first virtual proxy server within the Texas National Guard.

• Developed policies, procedures, plans and programs to support requirements for the information

management area.

• Incorporated strategic planning, policy and standards development, resource management,

knowledge management and information security management within the agency.

• Provided occupational, technical, and analytical advice to the staff.

As needed and appropriate but no less than annually, provides written technology policy guidance

to managers, supervisors, staff and consumers/participants.

Performs routine preventive maintenance on hardware and software.

Develops annual technology goals and detailed plans for goal accomplishment.

Conducted monthly reviews all internal and external vacancies for the department to improve

work flow balance.

Ensures networks, workstations, operating systems and software applications are operational;

ensures hardware and software is patched and/or updated

Implemented first IT metric driven standards for department.

Implemented and upgraded multiple IT security hardware/ software to include: Eeye Retina

Scanner System, System Center Configuration Manager 2007 and Cisco Network Access Control

(NAC).

Information Assurance Manager 09/2008- 02/2010

Texas Army National Guard, Austin, TX

• Managed network operations to include: troubleshooting connectivity problems; installing &

maintaining routers; adding/terminating users; assigning rights and access; resetting passwords;

establishing e-mail addresses; assessing and reporting operational status; performing backups and

restores; etc.

• Developed annual technology goals and detailed plans for goal accomplishment.

• Conducted monthly reviews all internal and external vacancies for the department to improve

work flow balance.

• Established policies and procedures for accomplishment of the organization’s mission.

• Ensured networks, workstations, operating systems and software applications are operational;

ensured hardware and software is patched and/or updated

• Introduced and implemented the first IT metric driven standards for the department.

• Implemented multiple IT security hardware/ software to include: Eeye Retina Scanner System,

System Center Configuration Manager 2007 and Cisco Network Access Control (NAC).

Facility Operations Group Leader 02/2007- 09/2008

Target Distribution Center, Midlothian, Texas

• Managed 15 maintenance technicians.

• Met and exceeded company set maintenance goals.

• Created policies and procedures and maintained OSHA compliance.

• Set up vendor accounts and negotiated service contracts.

• Meet company set budget for payroll and operational expenses.

2

• Implemented a battery recharging system which directly saved the warehouse over $10,000 per

month.

• Provided critical input while serving on the team charged with streamlining of over 15 production

processes in order to increase efficiency.

• Served as the Management Advisor for the Plant Safety Team.

• Responsible for all machine operational maintenance, managed the energy use, and ensured the

recycling program remained aligned within established standards.

• Ensured facility cleanliness remained within all standards.

• Helped to establish capital outlay priorities with your thorough knowledge of our equipment

needs.

• Created and managed multimillion dollar projects to implement Green savings.

• Implemented the cross-training of personnel to allow flexibility in assignments and enhance

productivity

United States Army Signal Officer 05/2003 - 02/2007

US Army, Fort Campbell, KY

• Responsible for 75 personnel managing 600 categories of IT hardware, and the Campus Area

Network; The network is required to be ready for deployment within 36 hours of notification to

support combat operations.

• Ensured assigned personnel conducted network management, system administration, and

spearheaded the software security program for all tactical automations in the 101st Airborne

Division (AASLT).

• Responsible for a seven person Battalion operations section focused on ensuring communications

supported links with higher, adjacent, subordinate, and other supported units.

• Provided recovery and operational guidance to subordinate units for local communications and

data centers within the operations theater. Directly planed and managed all aspects of the

department’s communications systems.

• Monitored and provided guidance for communications activities of subordinate and attached

units.

• Performed quality control/quality assurance inspections to ensure validation of several of the

units’ operations, training and equipment relocations

• Implemented testing and evaluation procedures to gauge personnel proficiency; set up

individualized training plans to enhance employees’ existing skills in addition to developing new

skills

• Deployed to support the Operation Iraqi Freedom campaign

Education

Master’s Degree – Webster University, Information Technology Management December 2012

Bachelor’s Degree - Prairie View A&M University, Computer Engineering Technology, 2003

Job Related T raining

VMware

3

C isco Network Access Control

Security +

Government Supervisory Course

Project Management Related Courses

Active security clearance.

4

Contact this candidate