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Human Resources Manager

Annapolis, MD, 21401
August 28, 2012

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Jessica Dolbec, PHR

** **** **., **** ** ***** (relocating 9/1) Cell: 518-***-****

Skilled and dedicated Human Resources professional demonstrated through PHR

certification and extensive experience. Reputable capacity to provide

comprehensive support by excelling at problem-solving and effective

management of daily tasks. Proven track record of accurately completing and

managing projects under tight deadlines.

Key Qualifications

Benefit Administration Current HR legislation


Payroll Administration Employee Relations

Presentation Skills Workers' Compensation

Leave of Absence Management/ FMLA Organizational Development

Information Systems Internal Communications

Technical Skills

Microsoft Office: Word, Excel, Outlook, Power Point; ADP Workforce Now:

payroll, benefits, employee portal; QuickBooks; highly competent in

computer use.

Professional Experience

HRIS Manager, United Group of Companies, Troy, NY, 9/06-7/12.

Successfully analyzed and customized HRIS system to enhance department

productivity and ability to assist employees and managers. Effectively

preformed all aspects of Benefit Administration; partnered with insurance

broker and insurance providers, managed open enrollment process and new

hire eligibility enrollments. Accurately processed payroll, administered

time and attendance software. Communicated Company culture and developed

team environment.

Youth Services Advocate, AmeriCorps Member, Portland, ME 9/05-8/06.

Presented to variety of community groups regarding youth services provided

at the CareerCenter. Coordinated the engagement of youth in community

service projects. Mentor training program curriculum developed and

implemented. Gained funding through coordination of events and grant


Jessica Dolbec Page 2

Work Experience, Cont.

Business Generalist, Seaview Accounting & Consulting, Brunswick, ME 2002-


Generated company profit through consulting and training clients using

QuickBooks software. Provided bookkeeping and payroll services to a

variety of organizations with accuracy. Gained knowledge of accounts

receivable and payable, general journal entries, and budgeting.

Volunteer Experience

Program Development, My Sister's Keeper, Cape Elizabeth, ME 2003-2006

I assisted My Sister's Keeper (MSK) in all areas of its program to develop

and achieve the vision. MSK is the action-based response of faith-based

communities to the immediate needs of women who struggle for a safe and

successful transition from jail or prison to home, family and community.

MSK uses mentors who come from all walks of life and are not necessarily

affiliated with a church, synagogue or other faith-based organizations.

MSK regularly contributes furniture, clothing, personal care items, and

financial assistance to women released from incarceration.

Education & Professional Development

PHR Certification, HRCI, January 2011- January 2014.

Effective Communications & Human Relations, Dale Carnegie, 2010.

QuickBooks Proadvisor, Intuit, 2004 and 2005.

Accounting Basics, Merrymeeting Adult Education, 2003.

A+ Computer Technician Certification, VTec, 2002.

B.S. Education and Social Services, Lesley College, (GPA 3.37).

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