Jessica Dolbec, PHR
email@example.com Cell: 518-***-****
Skilled and dedicated Human Resources professional demonstrated through PHR
certification and extensive experience. Reputable capacity to provide
comprehensive support by excelling at problem-solving and effective
management of daily tasks. Proven track record of accurately completing and
managing projects under tight deadlines.
Benefit Administration Current HR legislation
Payroll Administration Employee Relations
Presentation Skills Workers' Compensation
Leave of Absence Management/ FMLA Organizational Development
Information Systems Internal Communications
Microsoft Office: Word, Excel, Outlook, Power Point; ADP Workforce Now:
payroll, benefits, employee portal; QuickBooks; highly competent in
HRIS Manager, United Group of Companies, Troy, NY, 9/06-7/12.
Successfully analyzed and customized HRIS system to enhance department
productivity and ability to assist employees and managers. Effectively
preformed all aspects of Benefit Administration; partnered with insurance
broker and insurance providers, managed open enrollment process and new
hire eligibility enrollments. Accurately processed payroll, administered
time and attendance software. Communicated Company culture and developed
Youth Services Advocate, AmeriCorps Member, Portland, ME 9/05-8/06.
Presented to variety of community groups regarding youth services provided
at the CareerCenter. Coordinated the engagement of youth in community
service projects. Mentor training program curriculum developed and
implemented. Gained funding through coordination of events and grant
Jessica Dolbec Page 2
Work Experience, Cont.
Business Generalist, Seaview Accounting & Consulting, Brunswick, ME 2002-
Generated company profit through consulting and training clients using
QuickBooks software. Provided bookkeeping and payroll services to a
variety of organizations with accuracy. Gained knowledge of accounts
receivable and payable, general journal entries, and budgeting.
Program Development, My Sister's Keeper, Cape Elizabeth, ME 2003-2006
I assisted My Sister's Keeper (MSK) in all areas of its program to develop
and achieve the vision. MSK is the action-based response of faith-based
communities to the immediate needs of women who struggle for a safe and
successful transition from jail or prison to home, family and community.
MSK uses mentors who come from all walks of life and are not necessarily
affiliated with a church, synagogue or other faith-based organizations.
MSK regularly contributes furniture, clothing, personal care items, and
financial assistance to women released from incarceration.
Education & Professional Development
PHR Certification, HRCI, January 2011- January 2014.
Effective Communications & Human Relations, Dale Carnegie, 2010.
QuickBooks Proadvisor, Intuit, 2004 and 2005.
Accounting Basics, Merrymeeting Adult Education, 2003.
A+ Computer Technician Certification, VTec, 2002.
B.S. Education and Social Services, Lesley College, (GPA 3.37).