Customer Service Sales Representative
Resume:
JAMIE L. SAVAGE
Portland, OR 97239
541-***-**** (mobile)
*******************@*****.***
http://www.linkedin.com/in/jamielsavage
PROFESSIONAL EXPERIENCE:
HEWLETT PACKARD CO. June 1996 – September 2011
Diversity Recruiting Program Manager – Americas Staffing Organization
(January 2007 Present)
• Develop diversity recruitment strategies and identify relevant sourcing channels, modifying as necessary to
accommodate shifts in hiring targets
• Provide greater visibility around diversity hiring goals & results to staffing, hiring organizations and senior leaders
• Planning, coordination & execution of national, regional & local diversity recruiting events
• Build stronger linkages between top candidates generated at various events and recruiters/hiring managers working
to fill experienced, university & internship requisitions
• Track results, assess and deliver the diversity hiring ROI for Americas Staffing
• Ensure organizational compliance in diversity recruiting practices, including mandatory use of Taleo Applicant
Tracking System (9+ years experience)
• Manage program budget of ~$250K annually
Recruiter/Staffing Consultant – Americas Staffing Organization
(July 2000 January 2007)
• Specialized in full cycle recruiting for Sales, Marketing, I.T. & Business functions, plus extensive experience in
recruiting Hardware/Manufacturing Engineers – managing an average of ~65 requisitions
• Sourced qualified external candidates in order to meet established business needs through a variety of channels;
including internet databases (using Boolean searches), cold calls, social & professional networks (LinkedIn,
Facebook), employee referrals, workforce management programs, and industry/diversity career fairs; Contracted
with external search firms, when appropriate; Partnered with managers to develop recruitment strategies & service
level agreements; Partnered with businesses to determine proper staffing alternatives, including timing, costs &
limits of various staffing alternatives; Formulated compelling offers, negotiated & closed candidates on terms of
offer to ensure a positive total candidate experience
• Project Team Lead: partnered with Staffing members & key business functions to identify new/improved hiring
processes & tools. Developed a Diversity Recruiting Toolkit & Recruitment Satisfaction Surveys to determine
Quality of Hires. Results: 1) Reduction of hiring cycle time & administrative tasks on hiring managers, 2) Increase
in overall Diversity hires, 3) Stronger relationships with Staffing partners
• Staffing Process Expert: developed, maintained and delivered common process communication vehicles across
Staffing. Developed New Recruiter Toolkit, which included tools/resources to enhance job performance, and trained
30 new contingent recruiters on content
Staffing Coordinator – Imaging and Printing Systems
(June 1996–July 2000)
• Cross functional/geographical hiring process development, implementation & training; Intern Program Coordinator;
Designed/reconstructed Staffing web site; Partnered with managers to provide timely staffing solutions aligned to
business needs; Assisted in training/development of new Staffing employees; Mined for qualified talent & developed
applicant pools; Coordinated recruiting events; Facilitated employee focus groups, Developed business/project
review presentations, Maintained Staffing metrics
CDI CORPORATION WEST; Corvallis, OR March 1995 – June 1996
Staffing Administrator (Contracted employee at Hewlett Packard)
• Created, revised and maintained functional processes; Record retention; Ordered/compiled staffing literature;
Extensive data entry into/extraction from corporate database which tracks/monitors firm wide personnel data;
Generated offer/post acceptance letters and requisition status reports; Coordinated interview schedules with hiring
managers & qualified candidates; Coordinated pre screen testing for potential candidates
IN SHAPE INTERNATIONAL, INC.; Salem, OR May 1994 – February 1995
Sales Representative/Support; Marketing Assistant/Purchasing Agent (Raw Materials)
• Negotiated contracts for new/used commercial exercise equipment with gyms, health clubs, personal trainers, and
private parties; Maintained extensive customer account data; Graphic design of weight rooms using dimension
models; Cold calling to generate new business; Negotiated contracts/coordinated company representation for trade
shows and advertising; Market research for advertising costs comparison
AMERICAN PACIFIC TITLE & ESCROW; Salem, OR July 1992 – April 1994
Title Technician/Customer Service Representative
• Client base consisted of realtors, lenders, appraisers, attorneys & marketing professionals. Restructured
archive/arbitration files; Technical examination of properties and individuals in search of liens and/or judgments to
provide customers with a legally accurate client status report, Data extraction from county/statewide databases;
Recorded legal activity with local county courthouses
EDUCATION:
OREGON STATE UNIVERSITY; Corvallis, OR/Major: B.A. Liberal Studies Cultural Journalism
Expected Graduation Date: June 2013
MT. HOOD COMMUNITY COLLEGE; Gresham, OR/A.A. Oregon Transfer Degree
Earned: December 2011
RELEVANT COMPUTER APPLICATIONS:
MS Office Suite (Outlook, Word, Excel, PowerPoint), Taleo Applicant Tracking System, Various HR Databases, Virtual
Classrooms, Internet Explorer and Instant Messaging Applications, Experience with both PC and MAC Operating Systems
PROFESSIONAL DEVELOPMENT:
AIRS (Advanced Internet Recruitment Strategies) Certified Recruiter; Kennedy E Recruiting & Staffing Conference;
Attracting, Hiring & Keeping Great People; Flawless Consulting; Project Management Fundamentals; Kepner Tregoe
Problem Solving/Decision Making; Powerful Presentation Skills; Turbo POM (Process of Management); Working in a
Virtual and Global Environment; Effective Interpersonal Dynamics: Advanced People Skills; Inclusion: Strategies for
Success; "Color of Fear" Workshop (Diversity related); Women and Men Working Together
PROFESSIONAL MEMBERSHIPS:
SHRM (Society for HR Management), Accredited Staging Professional (ASP) with StagedHomes.com
PHILANTHROPIC EFFORTS:
Susan G. Komen’s OR/SW WA Affiliate Volunteer – Media Relations, Health Expo, MBC Roundtable
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