Project Manager Sales
Resume:
Kevin B. Doyle
Danbury, CT *6810
Home: 203-***-**** ********@****.***
SUMMARY
Solutions-oriented professional who excels at managing projects,
collaborating with project teams, interfacing with clients, and deploying
technology to build successful solutions for clients. Skilled in all facets
of product development life cycle from analysis and design through
development implementation, documentation and end user training. Excellent
problem solving skills with the ability to effectively communicate complex
technical information to non-technical audience. Consistently enhances
processes and systems to improve production and customer satisfactions.
TECHNICAL SKILLS
Languages Java, C / C++, COBOL, REXX, HTML, SQL, NotesScript,
Microassembler, 370 Assembler
Internet / Web XML, XSLT, HTTP, XHTML
Services
Platforms AIX, LINUX, Windows
Databases Lotus Notes, DB2
Tools Adobe Dreamweaver, Hyperion, Microsoft Office, Microsoft
Project, Microsoft Visio, Microsoft SharePoint, Rational
Software Architect, Rational Application Developer
PROFESSIONAL CERTIFICATIONS
PMP - Certified Project Management Professional
CISA - Certified Information System Auditor
CLP - Certified Lotus Professional Notes Application Developer
PROFESSIONAL EXPERIENCE
NBC Sports, Stamford CT 01/2012 - Present
Project Manager,
Technical Project Manager for Official NBCOlympics.com.
. Reduced NBC Digital Operations Infrastructure which resulted in
saving NBC $300K.
. Managed RSS and NEWSML feeds that were sent to partners to create a
mirror site of the official NBC Olympic website.
. Managed project to implement Akamai Security Suite to protect the
official NBC Olympic website from hackers. Website received 93 Billion
hits during the Olympics.
Gig werks, Yonkers, NY 4/2011 - 10/2011
Project Manager,
Project Manager for all consulting engagements and focal point for all
customer communications.
. Implemented procedures to effectively manage consulting engagements
while improving customer satisfaction.
. Professional manager for development staff
International Business Machines, Armonk, NY 12/1997 - 3/2011
Project Manager, Business Transformation and Information Technology 2010 -
2011
Global Promotions Project Development Team Leader for corporate led
initiatives.
. Managed project to extract promotional data from Lotus Notes into SAP
which decreased time to generate customer sales quotes. Completed
project early and under budget. Evaluated change request from corporate
team and negotiated a solution that was beneficial to ensure success of
the project. Communicated project status to the Executive Team.
. Reduced expenses by 20% by managing global team to sunset applications
whose functionality was being replaced by corporate initiatives
Kevin B. Doyle Page Two
International Business Machines (Continued).
Program Manager, Global Promotions and Incentives 2007 - 2010
Project Manager for all IT projects in the Global Promotion and Incentives
Organization.
. Managed transfer of European promotional announcements from Vienna team
to Somers team. Identified areas where process changes were required and
implemented process changes to improve efficiency and shorten cycle time
needed to process and distribute European Promotions and Price Actions.
. Managed non-product based announcements work transfer from Global
Announcements organization to Global Promotions organization.
Implemented process changes that shortened cycle time needed to develop
and publish promotional offerings.
. Increased productivity 100% by developing a XML/XHTML solution for
corporate promotional announcements.
Systems Manager and Lotus Notes Architect, Global Announcements 2005 -
2007
. Chaired and provided leadership for weekly meeting to discuss and track
progress of information system projects. System administrator and
programmer of the organizations servers (two AIX servers and one windows
server), ensured servers were accessible for end-users and development
team 24 / 7.
. Managed physical relocation of organizations servers to a new campus.
Received an award for having servers online and fully operational sooner
than expected.
. Developed and deployed organizations home page which allowed sales
representatives to find information quicker and increase sales
effectiveness.
. Developed and deployed Lotus Notes databases used by the organization
which resulted in increased productivity and streamline the announcement
letter creation processes.
. Developed technical and end user documentation for new product
announcement system. Taught training classes for end-users to increase
their proficiency using the new system.
Lotus Notes Architect and Developer, Global Promotions and Incentives
2003 - 2004
Participated and contributed in planning, decision making and overall
system architecture for Global Promotions and Incentives organization.
. Saved IBM $4.7M by developing an "in-house" rebate processing system.
. Developed and deployed a global survey database for the Marketing
Organization. Provided detail reports and analysis of the survey results
which highlighted the strengths and weaknesses of their initiatives.
Received an award for team work.
Lotus Notes Architect and Developer, Global Announcements 2001 - 2003
Participated and contributed in planning, decision making and overall
system architecture for Global Announcement Organization.
. Developed Lotus Notes databases to store job roles and procedures of the
Global Announcement team; enabling team to back each other up more
efficiently.
. Compiled and submitted requirements for new global announcement letter
system to corporate development team.
. Reduced expenses $50K by managing the project to consolidate two
geographic legacy announcement systems into one system. Provided support
and maintenance on legacy product announcement system.
Audit Project Team Lead, Internal Audit and Business Controls 1997 - 2001
Provided hardware and software support for World Wide ASCA teams and
Italian audit team. Developed and maintained Lotus Notes databases used by
IA&BC organization, these database increased productivity and reduce final
reporting time.
. Coauthored and technical instructor of "SAP for IA&BC" class, which
taught audit community how to audit SAP profiles. Technical lead for the
organization SAP Core team.
. Developed customer survey database that requested feedback from customers
on the services provided by the audit organization.
EDUCATION
MISM, Management Information System Management, University of Phoenix,
Phoenix, AZ
BA, Computer and Informational Science, Iona College, New Rochelle, NY
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