Customer Service Administrative Assistant
Resume:
**** ****** ***. *****:614-***-**** E-mail:
Columbus, Ohio 43211 ************@*****.***
William H. Lee
EDUCATION
Home Study International-
Cincinnati, Ohio
July 2004 – March 2005
High School Diploma
Cincinnati job Corp
July 2004 – March 2006
Business Technology Trade
Cincinnati State Community And Technical College
May 2009– Present
Associates of Applied Science
MJR-Audio/Video Production
CAREER-RELATED
EXPERIENCE
Skullys Bar Columbus, Ohio
May 2012– Present
Internship
Volunteer/Live Audio Tech Assistant
Clerk Of Courts of Hamilton County
Keisha Cole Office – Cincinnati, Ohio
November 2005 – March 2006
Administrative Assistant
Set up appointments for clients
Process, Email, Fax documents
Typed memos for council meetings/ Former Associates
Prepared Excel documentation for business meetings
Parade Campaign
ADDITIONAL Republic Airways- Columbus, Ohio
WORK Feb. 2011- Feb. 2012
EXPERIENCE
Production Control Administrator
Data Processing
Record Part Consumptions in E-Pro Software/ Generate Data Reports
Component Replacement
Operation of office equipment, including PCs, printers,
photocopiers, scanners, telephone systems, fax machines,
numbering and binding equipment
CSL Plasma- Columbus, Ohio
Nov. 2009 - Oct. 2010
Reception Technician
Customer Service- Interpersonal skills dealing with difficult customers
Office Procedures
Data Processing
Outgoing/Incoming Calls
Screening- Vitals, Donor Registry
Order Entry- Order Phlebotomy/ Nurse Equipment
Progressive Future – Columbus, Ohio
March 2008 – November 2008
2008 Obama Campaign Crew
Type & Fax petitions for outside campaigns
Canvass local neighborhoods / completing signed petitions
Obtained information on political views
Data Entry
Office Duties & Procedures
COMPUTER Advanced Level Skills with E-Pro Software Program/ Aviation Industry
PROGRAMS/ Proficient in Microsoft Office programs: Word, Excel, PowerPoint &
SKILLS Access.
5yrs Experience with Customer Service, Clerical, Office Procedures,
Data Processing & Telephone etiquette.
Audio Production/ Multi Track Recording
Live Sound Production/Recording
10 Years’ Experience with use of Digital Audio and Video editing
programs.
Pro Tools 9.0/ M-Powered 8 HD
o
Neuindow
o
Reason 5.0
o
Adobe Adition
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Cubase
o
Sonar
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Logic 7
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Wave Lab 7
o
Final Cut Pro
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