Manager Quality
Resume:
Jeannette Kervoelen
Southwood Lakes
Windsor, Ont
EXECUTIVE SUMMARY
Highly accomplished Manager of Manufacturing and Quality with
18+ years hands-on experience aligning day to day manufacturing
and quality activities with economic and strategic goals.
Expertise Includes:
Black belt - 6 sigma certified - Project completed to date -
total savings of 1,750,000
Lean Manufacturing Academy Graduate - work daily with Lean
Manufacturing Principles
Leadership Windsor/ Essex Graduate
IS0 Lead auditor certified
Employee development
Policy Development Lead
EDUCATION
1996- 1999 Masters of Industrial Operations
Lawrence Tech University
1989- 1991 Masters of Administration
University of Windsor
1986- 1989 Honors B.A. Public Administration
University of Windsor
1979- 1982 L'Essor Secondaire
Grade 13 Bilingual English/French diploma
EXPERIENCE
FORD MOTOR COMPANY
April 2011 - Present Quality Manager of Current and Forward Models
Direct all aspects of the Quality System as they impact the
current and forward models of the Edge/Lincoln at
Oakville Assembly.
March 2010 - March 2011
Superintendent of Quality for crankshaft, cam and
rods
Oversee all aspects of the Quality system -cover site
Quality Manager in his absence.
Jan 2009 - March-2010
Afternoon shift Superintendent for Dearborn Engine
Plant, Fuel Tank Plant and Forging Plant
Responsible for overseeing all aspects of Safety,
Quality, Delivery.
Responsible for 20 salaried employees and 600 hourly
employees.
In this position, I am the acting Site manager on the
afternoon shift with all responsibilities for Evacuations,
Critical Injuries, Major Breakdown - Quality Manager
functions and Production Manager functions
Jan 2008 - Current Position
Bailment Manager for Vehicle Operations
Launch 29 Tier 1 suppliers and 600 Tier 2 and 3 suppliers,
manage all operations related to the bailment
process at the Integrator level.
Work closely with Tier 1 suppliers to resolve engineering,
quality cost aspects and lean manufacturing
opportunities
Aug 2007 - Dec 2007 Superintendent of Camshaft, Connecting Rods
and Cylinder Heads production and maintenance
Manage three departments as it relates to all Safety,
Quality, Delivery and Cost
Manage Department budget to meet spending and improvement
levels
Manage and mentor salaried workforce to meet quality,
delivery and continuous improvement targets .
Oversee all maintenance projects as they affect
production, quality and safety
Managing 10 Salaried employees and 40 Hourly employees
Mar 2007 - Aug 2007 Afternoon shift Superintendent
Responsible for four Plants - TMEP and Annex -WCP and EEP
- oversee all aspects of Safety, Quality, Delivery.
Responsible for 35 salaried employees and 530 hourly
employees.
In this position, I am the acting Site manager on the
afternoon shift with all responsibilities for Evacuations,
Critical Injuries, Major Breakdown - Quality Manager
functions and Production Manager functions
Dec 2006- March 2007 Quality Manager : Essex Engine Plant
Oversee all incoming quality suppliers and parts as they
affect Essex Engine Plant
Represent all plant quality issues as they affect our
Vehicle Operations - Norfolk Assembly Plant- Michigan
Truck and Hermasillo
Plan and executed the build ahead for the closure of EEP =
30,000 engines built and stored to ensure quality standards
and supply were met.
Jan 2004 to Dec 2006 Superintendent of Crankshaft commodity and building
maintenance
Oversee 240 hourly employees in all
aspect of cranks molding
and cleaning and 12 Salaried employees
Oversee all maintenance projects on a daily, weekly and
shutdown
process.
Improved Molding process by 20% -
Jan 2000 to Jan 2004 Superintendent of Quality and Cast Cleaning
Oversee 300 hourly and 12 salaried employees
- plan manpower coverage, develop IE studies to
maximize manpower usage
- review discipline issues
- plan professional development process for salaried
staff
- Co-chairperson for professional development
process for site (this includes 5 manufacturing
plant) total 600 salaried employees.
Manage budget
- Plan CIB spending for 1 year, 3 year and 5 year
plans
- Oversee department spending in overtime, cost per
piece and stores requisitions.
Quality Systems
- Ensure compliance to QS9000/ISO 9000
- Ensure compliance to ISO 14000
- Manage containment and inspections processes as
needed
Manage production of 2.2 millions crankshaft a year and
500,000
blocks
- Increase FTT in crankshafts from 68% to 95% in one
year
- Increase OEE on the Block line from 53% to 72%
- Reduce repair inventory on cranks from 70,000 to
10,000 by managing min/max level in introducing
the pull systems
- Reduced repair inventory on blocks from 10,000 to
2000 and reduced overtime needed to repair. Line
not shut down when minimum levels are reached.
Monitor all health and safety issues
- Review and close first time visit and lost time
case corrective action daily.
- Continuous housekeeping and safety tours
Support all FPS - lean manufacturing processes
- Lead small work groups - cost savings have
resulted in 120,000 in savings
- Implemented min/max level in inventories
- Implemented min/max level in department supplies
Lead Manufacturing Advisor
Lead and mentor 10 Manufacturing advisors and 800 hourly
employees.
Work with all aspects of production and manufacturing of
the 6.8, 5.4 engine
- Review all downtime, FTT, quality issues and corrective
actions
- Review all hourly discipline issues, safety concerns
- Review all manpower planning for vacation, spa's, medical,
compensation and training of new employees
- Review engineering/maintenance plans short term corrective
action and long term CIB spending
- Increase FTT on the engine line from 91% to 94%
- Reduced absentee rates from 7% to 6% in one year
- Reviewed and ensure corrective action for several quality
issues through training or engineering/maintenance changes
Work closely with the CAW contract and representatives
Six sigma Black Belt- resolving issues with all statistical
methodology
Black belt training and problem resolution were
conducted during working function of
Superintendent and Lead Manufacturing Advisor.
Ford Production Systems Co-ordinator
Work with all aspects of lean manufacturing
- Developed, trained and launched call and card
system(Kanban) to the engine line.
- Launched 10,000 small and large parts call and
card system
- Introduced QPS systems (operator job instruction)
Job elements
- Introduced all measureable - OEE, FTT,Sychronized
material flow, BTS, DTD, Hours per engine.
- Introduced cleaning as inspection, work place
organization and the 7 wastes on the engine line,
visual factory and PM system.
Utility Supervisor
Assist 10 manufacturing advisors and oversee 300 hourly
employees in all aspects of manufacturing
Functions include
Health and Safety, Work stoppages, Union-Management
relations, Process and Product improvements
Scrap control, Quality control, Line balancing, Linedexing
for new models
Hourly staff planning for 800 hourly employees for
vacations, spas, light duty work, off standard conditions.
Disciplinary actions and outcomes
Training manufacturing advisors on all aspects of
supervision
Manufacturing Advisor
Support all aspects of manufacturing for the 5.4, 4.6 and
6.8 liter engines
Functions include
Supervise 65 unionized employees, scrap control, quality
control and process improvements
Health and safety talks and ergonomic issues
Quality systems analyst
Functions include
QS9000/ISO lead auditing for the plant
Administration of Q1 and TQE standards
SPC, Total Productive Maintenance
1992 - 1994 St Joseph's Adult Education Center
Computer teacher
Functions include
Teaching Dos, Wordperfect, Word, Excel, Pagemaker and
Harvard Graphics
Preparation of course material and course outlines
1991 - 1992 Ministry of Education, Melbourne Australia
Assistant of Professional Development Officer
Function Include
Developing and presenting the annual professional
development budget
Developing and administering of professional development
strategies
SKILLS
Bilingual French and English
Strong Computer Background
ISO Lead Auditor certified
6 Sigma Black Belt certified.
ACTIVITIES Board Member for Northridge inc
Co-Chair for Ford Site Professional Development Committee
Skydiving, Traveling and reading
REFERENCES Available upon request
Contact this candidate